Australian Government

REPATRIATION COMMISSION

Veterans’ Entitlements Act 1986

Section 90

Treatment Principles

Instrument 2013 No. No. R52

PART 1 — INTRODUCTION/COMMENCEMENT

1.1.1 The Treatment Principles, prepared by the Repatriation Commission under section 90 of the Act, set out the circumstances in which, and conditions subject to which, treatment may be provided for eligible persons under Part V of the Act and are to be read subject to the Act.

1.1.2 The Treatment Principles state the rules under which the Repatriation Commission may arrange, or accept financial responsibility for the cost of, treatment for persons eligible for treatment under the Act.

Note: Consistent with the Act, treatment extends beyond medical treatment and also encompasses social and domestic assistance.

1.2 Application of Repatriation Private Patient Principles

1.2.1 The Repatriation Private Patient Principles (the RPPPs), determined by the Commission under section 90A of the Act, apply in all States in which a Repatriation General Hospital has been integrated into the State health system and in those States and Territories in which the Commission has declared that they apply.

1.2.2 A provision of the Treatment Principles does not apply if it is inconsistent with the RPPPs.

1.2.3 Nothing in these Principles is to be taken to require prior approval for admission at a public hospital in any State or Territory.

1.3 Delegation

1.3.1 The Commission may delegate all or any of its powers under the Principles (except this power of delegation) in the same manner, and subject to the same conditions, that it may delegate all or any of its powers under the Act.

Note: section 213 of the Act sets out the circumstances in which the Commission may delegate its powers.

1.4 Interpretation

1.4.1 In these Principles, unless a contrary intention appears:

“ABN (Australian Business Number)” has the meaning given by the A New Tax System (Australian Business Number) Act 1999.

“Aboriginal and/or Torres Strait Islander Primary Health Care worker” means a person who is qualified as an Aboriginal and/or Torres Strait primary health care worker after undertaking a course in Aboriginal and/ or Torres Strait Islander Health, provided by an institution recognised by the Aboriginal and Torres Strait Health Islander Practice Board of Australia as suitable for providing a course of that nature, and who obtained a Certificate Level III (or higher) under the course.

“Aboriginal and/or Torres Strait Islander Health Worker Care

Co-ordination treatment” means treatment provided by an Aboriginal and/or Torres Strait Islander Primary Health Care worker to an entitled person under the Coordinated Veterans' Care Program, comprised of:

(a) implementing the Comprehensive Care Plan for the person under the Program — in particular co-ordinating treatment services under the Comprehensive Care Plan;

(b) liaising, in relation to the Comprehensive Care Plan, with the general practitioner who manages the Comprehensive Care Plan for the person;

(c) performing such other functions under the program that the Aboriginal and/or Torres Strait Islander Primary Health Care worker has under the Fees for Coordinated Veterans' Care Program Providers.

“ACPMH treatment” means action taken with a view to maintaining an entitled veteran in mental health and includes:

(a) training members of the Defence Force or staff made available under section 196 of the Act, or both, in the mental health care disciplines that could benefit the mental health of an entitled veteran; and

(b) conducting research into mental injuries or diseases suffered by members of the Defence Force or into the mental state generally of such members with the resulting knowledge being applied to the benefit of the health of an entitled veteran; and

(i) members of the Defence Force who are staff-managers; and

(ii) staff made available under section 196 of the Act; and

(iii) an entitled veteran; and

(d) conducting mental injury or disease health care policy research with the outcomes of that research being applied to the benefit of the health of an entitled veteran.

Note (1): under subsection 80(1) of the Act treatment can be action taken with a view to maintaining a person in physical or mental health.

Note (2): the terms “member”, “Defence Force”, “member of the Defence Force”, are defined in the Act.

“Act” means the Veterans’ Entitlements Act 1986.

“acute care certificate” means a certificate given by a medical practitioner in similar form to the acute care certificate provided for in section 3B of the Health Insurance Act 1973 to the extent that the provisions of that section are applicable.

“admission date” means the date on which a general practitioner records in writing (including in electronic form) that the general practitioner has decided an entitled person may participate in the Coordinated Veterans' Care Program.

“admitting general practitioner”, in relation to an entitled person in the Coordinated Veterans' Care Program, means the general practitioner who decided an entitled person may participate in the Coordinated Veterans' Care Program.

“allied health provider” means a category of provider mentioned in the Table in 7.1A.1.

"approved provider" means a State, Territory or Local Government, or incorporated organisation, or person, that has entered into an arrangement with the Commission or the Department for the provision of:

(a) a Home Care service (category A); or

(b) a Home Care service (category B); or

(d) a limited VHC-type service;

to an entitled person, whether by the approved provider or a sub-contractor engaged by it.

“approved provider”, in relation to short-term restorative care, has the meaning it has in the Aged Care Act 1997.

“approved provider”, in relation to transition care, has the meaning it has in the Aged Care Act 1997.

Note: the Aged Care Act 1997 can be found on COMLAW: http://www.comlaw.gov.au

“assistive communication device” means an object that enhances the ability of a person with complex communication needs to communicate and includes items such as:

 communication books or boards

 speech generating devices

 modified personal computers

 computerised devices, which may include a keyboard and screen display and which may incorporate synthetic speech, memory functions, and word prediction facilities

 devices commonly known as computer tablets and smart `phones.

“Australian Centre for Posttraumatic Mental Health” and “ACPMH” mean the Australian Centre for Posttraumatic Mental Health Incorporated.

“Australian Government’s Better Access initiative” means the mental health initiative described in the document entitled “Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS (Better Access) initiative” referred to in Schedule 1.

“authorised nurse practitioner” has the meaning it has in subsection 84(1) of the National Health Act 1953.

“carer” means a person who provides ongoing care, attention and support for a severely incapacitated or frail person to enable that person to continue to reside in his or her home, and is not limited to a person who is receiving a carer service pension.

“Chief Executive Medicare” has the meaning it has in the Human Services (Medicare) Act 1973.

“Classification Principles 2014” means the legislative instrument of that name made under section 96-1 of the Aged Care Act 1997.

“clinical psychologist” means a psychologist:

(a) who has been given a provider number in respect of being a psychologist; and

(b) has appropriate qualifications in clinical psychology and practises as a clinical psychologist.

Note: an example of an appropriate qualification would be completion of 2 years of formal, post-graduate (Masters level) clinical training in an accredited, university based program and completion of 2 more years supervised clinical training as well as continuing education on an annual basis.

“Commission” means the Repatriation Commission.

"Commission-funded treatment" means treatment for which the Commission may accept financial responsibility.

Note: although the Commission may accept financial responsibility for treatment, actual payment for that treatment is made by the Commonwealth.

“Commonwealth Home Support Programme service” means a service provided to a person under the programme administered by the Department of Social Services called the “Commonwealth Home Support Programme” and includes any service provided under that programme as the name of the programme may change from time to time.

“community nurse” means a registered nurse or enrolled nurse who works in a community nursing setting and who is employed or engaged by a community nursing provider.

“Community Nurse Care Co-ordination treatment” means

treatment provided by a community nurse to an entitled person under the Coordinated Veterans' Care Program, comprised of:

(a) implementing the Comprehensive Care Plan for the person under the Program — in particular co-ordinating treatment services under the Comprehensive Care Plan; and

(b) liaising, in relation to the Comprehensive Care Plan, with the general practitioner who manages the Comprehensive Care Plan for the person.

“community nursing provider” means a community nursing provider who has entered into an agreement with the Commission to provide community nursing services to entitled persons.

"community nursing services" means the community nursing services provided to an entitled person, in respect of which the Commission will accept financial responsibility for under Part 7 of the Principles.

“compensable patient” means a person who has established, or is likely to establish, an entitlement to damages or compensation from, or has commenced an action for damages against, another party that is not a registered health insurance organisation or a friendly society, for treatment of an injury, disease or other medical condition.

“Comprehensive Care Plan” means the care plan prepared by a general practitioner, in accordance with the Notes for Coordinated Veterans' Care Program Providers, for an entitled person participating in the Coordinated Veterans' Care Program.

Note: Fees for the preparation of a “Comprehensive Care Plan” are set out in the Schedule 8, Co-ordinated Veterans’ Care (CVC) Program of the Department of Veterans’ Affairs Fee Schedules for Medical Services (see: paragraph 3.5.1).

“Contracted Day Procedure Centre” means premises:

(a) at which any patient is admitted and discharged on the same day for medical, surgical or other treatment; and

(b) operated by a person contracted to the Commission or the Department in respect of treatment provided at the premises to entitled persons;

but does not include any of the following premises:

(d) a public hospital or health service under the control of a public health organisation;

(e) a private hospital;

(f) a nursing home;

(g) a residential rehabilitation establishment.

“contracted private hospital” means a private hospital with which the Commission has entered into arrangements for the care and welfare of eligible persons.

“convalescent care” means a period of medically prescribed convalescence for an entitled person who is recovering from an acute illness or an operation.

“Coordinated Veterans’ Care Program” means the treatment program of that name set out in Part 6A of these Principles and in the Notes for Coordinated Veterans' Care Program Providers that aims to reduce the need for hospitalisation among Gold Card holders and eligible White Card holders of the veteran and defence force community and improve their social well-being. In particular the program has the following main features:

 assessment – a general practitioner (GP) will assess a person with complex care needs due to chronic disease to see if the person would benefit from the clinical care services under the program and ascertain if the person meets the program’s eligibility criteria;

 consent – a person needs to consent to participation in the program and the GP needs to record that consent. As treatment is being provided it is the GP’s responsibility to ensure a potential participant in the program understands the nature of the program and that the person’s personal details that are relevant to the person’s treatment under the program may be provided to bodies and individuals such as the Department, the Department of Human Services and health care providers, who have a need for the information in connection with the person’s treatment under the program;

 care plan – the GP will prepare a Comprehensive Care Plan for a person the GP admits to the program;

 consultation – the person will be consulted in the preparation of the care plan and its review;

 implementation and co-ordination – the GP’s practice nurse (or a community nurse via a DVA-contracted community nursing provider, or an Aboriginal and/or Torres Strait Islander Primary Health Care worker, if more appropriate) will implement the care plan and, in particular, co-ordinate services under the plan.

“Coordinated Veterans' Care Program treatment” means:

(a) GP Care Leadership treatment; or

(b) Practice Nurse Care Co-ordination treatment; or

(d) Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment.

"co payment”, in relation to the Veterans’ Home Care Program, means an amount of money an approved provider or a sub-contractor is permitted to charge an entitled person, pursuant to an arrangement between the approved provider and the Commission, in respect of a Home Care service (category A).

“country area” means that part of the State outside the metropolitan area of the capital city of that State, determined by the Commission to be a country area under paragraph 80(2)(b) of the Act.

“daily care fee” means:

(a) in relation to an entitled person in a hospital — an amount determined under the Health Insurance Act 1973 to be the resident contribution applicable under that Act to a nursing-home-type patient of that hospital; or

(b) in relation to an entitled person (including a former prisoner of war or a person awarded the Victoria Cross) who is receiving, or received, residential care — the maximum daily amount of resident fees worked out under section 52C‑3 of the Aged Care Act 1997.

“Day Procedure Centre” means premises that would be Contracted Day Procedure Centre premises if the operator of the premises was contracted to the Commission or the Department.

“dental hygienist” means a person registered under the National Law that provides for the registration of dental practitioners but does not include a person:

(a) whose registration to practise as a dental hygienist has been suspended, or cancelled, following an inquiry relating to his or her conduct; and

(b) who has not, after that suspension or cancellation, again been authorised to practise as a dental hygienist.

“dental therapist” means a person registered under the National Law that provides for the registration of dental practitioners but does not include a person:

(a) whose registration to practise as a dental therapist has been suspended, or cancelled, following an inquiry relating to his or her conduct; and

(b) who has not, after that suspension or cancellation, again been authorised to practise as a dental therapist.

“dental prosthetist” means a person, however described, authorised under a law of a State or a Territory, to carry out the work of dental prosthetics without a written work order from a dentist or other person who may lawfully give a written work order for that purpose.

“dental specialist” means a qualified dental practitioner who:

(a) is registered with a Dental Board of the State or Territory in which he or she practises; and

(b) has obtained an appropriate higher qualification; and

(i) a Dental Board of the State or Territory in which he or she practises, where the Dental Board of the State or Territory has available a mechanism for such recognition; or

(ii) another appropriate body mutually agreed in advance with the Australian Dental Association Incorporated.

“dentist” means a person registered or licensed as a dentist under a law of a State or Territory that provides for the registration or licensing of dentists but does not include a person so registered or licensed:

(a) whose registration, or licence to practise, as a dentist in any State or Territory has been suspended, or cancelled, following an inquiry relating to his or her conduct; and

(b) who has not, after that suspension or cancellation, again been authorised to register or practise as a dentist in that State or Territory.

“Department” means the Commonwealth as represented by the Department of Veterans’ Affairs.

“Department of Health” means the Commonwealth Department of State, however named, that from time to time is responsible for the administration of the National Health Act 1953.

“Department of Social Services” means the Commonwealth Department of State, however named, that from time to time is responsible for the administration of the Aged Care Act 1997.

"determined condition" means any injury, disease, condition, or symptom of a condition (whether the condition is identifiable or not) that may be treated under and subject to these Principles, pursuant to, and subject to, a determination under section 88A or 88B of the Act.

"determined residential care condition" means a determined condition in respect of which Commission-funded treatment is available solely by reason of section 6 of the Veterans’ Affairs (Extended Eligibility for Treatment) Instrument 2015 made under section 88A of the Act.

Note: Section 6 of the Veterans’ Affairs (Extended Eligibility for Treatment) Instrument 2015 extends Commission-funded residential care to a non-war caused etc condition of veterans with a White Card ("the determined condition"). Unless that determined condition attracts other Commission-funded treatment pursuant to another determination under section 88A of the Act, it may receive Commission-funded residential care only and not Commission-funded medical treatment or dental treatment etc.

“diabetes educator” means a person who:

(a) is credentialled as a diabetes educator by the Australian Diabetes Educators Association (ADEA); and

(b) is a member of, or eligible for membership of, the ADEA.

“diabetes educator services” means a program of education about diabetes with an emphasis on self-care, provided by a diabetes educator to a person with diabetes.

“Domestic Assistance” means the service under the Veterans' Home Care Program consisting of:

(a) assistance with domestic chores, including assistance with cleaning, dishwashing, clothes washing and ironing, shopping and bill paying; and

(b) help with meal preparation where this is not the primary focus of the occasion of the service; and

“DRCA” means the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988.

“DRCA disability” means an injury (within the meaning of the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988):

(a) for which the Military Rehabilitation and Compensation Commission has accepted liability to pay compensation under that Act; and

(b) for which the person with the injury is eligible to be provided with treatment under Part V of the Act.

Note 1: In the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 the definition of injury includes a disease (see section 5A of that Act).

Note 2: Section 85(2A) of the Act provides eligibility for treatment of a person with an injury under the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988.

“DVA document” means a document prepared in the Department and available on the Internet at:

http://www.dva.gov.au/Pages/home.aspx

“elective surgery” means any non-urgent surgical procedure performed for diagnostic or therapeutic purposes.

“eligible person” has the same meaning that it has in subsection 90(8) of the Act.

“emergency” means a situation where a person requires immediate treatment in circumstances where there is serious threat to the person’s life or health.

"emergency short term home relief" means care provided to an entitled person in his or her home on the following conditions:

(a) the person or the person's carer is unable to provide care due to sudden and unforeseen circumstances; and

(b) the period for which the care is provided does not exceed 72 hours (episode) per emergency except that, if the entitled person requires further care within 24 hours after the end of the previous episode in an emergency, and obtains prior approval, a further episode of care (up to 72 hours) may be provided in that emergency; and

Note: emergency short term home relief is not relevant to the calculation of the daily care fee for residential care or residential care (respite).

“enrolled nurse” means a person who is registered under a law of a State or Territory or of the Commonwealth to practise as an enrolled nurse.

“entitled person” means a person who is:

(a) an entitled veteran; or

(b) an entitled widow; or

(d) a child eligible for treatment under section 86 of the Act, but not a child who is eligible only under sub-section 86(5) of the Act; or

(e) subject to the terms of any determination under section 88A of the Act, a former child of a veteran who is eligible for treatment in accordance with a determination under section 88A of the Act; or

Note (1): "child" under the Act has a different meaning to its normal meaning and means a person who has not turned 16 or, in the case of a child receiving full-time education, has not turned 25. Accordingly a child of a veteran ceases to be a child of the veteran upon turning 16 or 25, as the case may be. The child is, therefore, a former child of the veteran.

Note (2): this paragraph is relevant to the provision of limited VHC-type services to former children of veterans receiving the Veterans' Home Care services of Domestic Assistance and Home and Garden Maintenance. See also Determination 7/2001.

(f) subject to the terms of any determination under section 88A of the Act, a dependant of a veteran who is the partner of the veteran or

Note: this paragraph is relevant to the provision of limited VHC-type services to partners of entitled veterans receiving the Veterans' Home Care services of Domestic Assistance and Home and Garden Maintenance. See also Determination 7/2001.

(g) a person with a DRCA disability.

“entitled veteran” means:

(a) a person who is eligible for treatment under section 85 of the Act, but not a person who is eligible only under subsection 85(9) of the Act; or

(b) subject to the terms of any determination under section 88A or 88B of the Act, a veteran who is eligible for treatment in accordance with a determination under section 88A or 88B of the Act.

Note 1: subsection 85(9) concerns Vietnam veterans requiring urgent treatment for any disease or injury, whether war-caused or not. See also principle 2.5.

Note 2: section 88A of the Act enables the Commission to determine a class of veterans to be eligible for specified treatment.

Note 3: section 88B of the Act enables the Commission to determine a class of persons to be eligible for treatment, being treatment that is the provision of services under the program established by the Commonwealth and known as the Veteran Suicide Prevention pilot.

“entitled widow” or “entitled widower” means a person who is eligible for treatment under subsection 86(1) or 86(2) of the Act or, subject to the terms of any determination under section 88A of the Act, a person who is a widow or widower who is eligible for treatment in accordance with a determination under section 88A of the Act.

Note: section 88A of the Act enables the Commission to determine a class of veterans, or current or former dependants of veterans, to be eligible for specified treatment.

"episode of care" means services provided to a patient by a health provider that:

(a) have been detailed in a patient care plan;

(b) are characterised by continuity of treatment or provision of service;

and an episode of care arises:

(d) where a service provider has not seen a patient for some time and therefore no continuity of service can be provided, and the original patient care plan is no longer applicable or appropriate.

“exceptional case process” means the process whereby the Commission may accept financial liability for community nursing services provided to an entitled person who, due to dependency or complex needs, requires community nursing services which, in the opinion of the Commission, fall significantly outside those referred to in any arrangement between the Commission and a DVA-contracted community nursing provider.

Note: paragraph 3.5.1 (after paragraph (f)) enables the Commission, in exceptional circumstances to, among other things, accept financial liability for fees higher than those set out in an arrangement.

“excluded service” means:

(a) a HACC Review Agreement (National Partnership) service; or

(b) a Commonwealth Home Support Programme service;

that is the same type of service that may be provided under the Veterans’ Home Care Program as a Home Care service (category A) or Home Care service (category C).

Note : the intention is that a Home Care service (category A), Home Care service (category B) and Home Care service (category C) are mutually exclusive.

"exempt amount" means an amount of money not payable by an entitled person in respect of any Home Care service (category A) or Home Care service (category C) provided to the entitled person by an approved provider, because the entitled person is an exempt entitled person.

"exempt entitled person" means, in relation to the provision of any Home Care service (category A) or Home Care service (category C) to an entitled person, an entitled person who:

(a) has a dependent child; or

Note: dependent child is defined in the Act as having the same meaning as in the Social Security Act. Note also that under the Acts Interpretation Act 1901 the singular includes the plural meaning a person can have more than one dependent child.

(b) is a person to whom section 52Y of the Act applies; or

Note: the application of section 52Y to a person means the person avoids severe financial hardship.

(c) is in receipt of an income support payment at the maximum rate and does not earn, derive or receive ordinary income exceeding $40 per fortnight; or

(d) in the opinion of the Commission, could suffer severe hardship if the person was to make a payment in respect of the service.

Note: the Commission may allow exemption from payment for a period or until the

occurrence of an event.

“Fee Schedule” means a DVA document approved by the Commission or a member thereof, or by the Secretary to the Department, with the words “Fees” and ‘Schedule”, in relation to a category of health care provider, in the title to the document, that sets out the terms on which, and the conditions subject to which, the Commission will accept financial responsibility for treatment provided to an entitled person by the health care provider the subject of the document.

Note: the DVA documents called Fee Schedules set out amounts the Department will pay for health care services and can designate whether a service required the prior approval of the Commission before it could be provided.

“flexible care” has the meaning it has in section 49‑3 of the Aged Care Act 1997.

“general practitioner” has the same meaning as “general practitioner” has in the Health Insurance Act 1973.

“Gold Card” means the identification card (also known as the Veteran Card) provided by the Department to a person who is eligible under the Act for treatment, subject to these Principles, for all injuries or diseases.

“GP Care Leadership treatment” means treatment provided by a general practitioner to an entitled person, under the Coordinated Veterans' Care Program, comprised of the following:

(a) preparing and managing the Comprehensive Care Plan for the person under the Program;

(b) overseeing a practice nurse in the implementation of the Comprehensive Care Plan — where a practice nurse and not a community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker or the general practitioner co-ordinates treatment under the Comprehensive Care Plan (Practice Nurse Care Co-ordination treatment);

(c) referring the person to a DVA-contracted community nursing provider for Community Nurse Care Co-ordination treatment or to an Aboriginal and/or Torres Strait Islander Primary Health Care worker for Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment, if appropriate;

(d) performing such other functions under the program that the general practitioner has under the Notes for Coordinated Veterans' Care Program Providers.

“GP Home Care service (category C) Referral” means treatment comprised of a general practitioner preparing a written document that refers an entitled person, who the general practitioner has admitted to and is treating under the Coordinated Veterans' Care Program, to a VHC assessment agency for assessment for a Home Care service (category C) under the Veterans’ Home Care Program and which:

(a) is in the form, if any, approved by the Commission; and

(b) is sent to the VHC assessment agency, including as a facsimile message.

“HACC Review Agreement (National Partnership) service” means a service of home or community care that could be, or could have been, provided to a person under an agreement between the Commonwealth and a State or the Northern Territory — being an agreement made under the Home and Community Care Act 1985 but deemed to be a National Partnership Agreement in the context of the Intergovernmental Agreement on Federal Financial Relations of 2008, made under the Federal Financial Relations Act 2009.

“health care provider” means a person who provides treatment to an entitled person in accordance with these Principles.

“home” includes:

(a) the premises, or part of the premises, where the person normally resides; or

(b) a share house where the person normally resides;

but does not include:

(d) the premises where the person is receiving residential care.

Note: ‘residential care’ is also defined in paragraph 1.4.1.”.

“Home and Community Care Program service” means a service provided to a person under the auspices of the Home and Community Care Act 1985 when that Act was in force.

Note: in 2015 there was a proposal to repeal the Home and Community Care Act 1985 by the Omnibus Repeal Day (Spring 2014) Act 2014.

"Home and Garden Maintenance" means the service, under the Veterans' Home Care Program, of maintaining the home, garden or yard of an entitled person, and includes:

(a) assistance with minor maintenance and minor repair of the home (e.g changing light bulbs, minor carpentry, minor painting, replacing tap washers, but not the supply of replacement items), garden or yard to keep the home, garden or yard safe and habitable;

(b) lawn mowing;

but does not mean:

(d) provision of materials.

Note: recipients of Veterans' Home Care services will be expected to supply materials used in home maintenance, eg replacement light bulbs and tap washers. Service providers will be required to provide any equipment needed, eg garden tools.

“home care” has the meaning given by section 45‑3 of the Aged Care Act 1997.

"Home Care service (category A) " means the provision of Domestic Assistance, Personal Care, Home and Garden Maintenance or Respite Care to an entitled person pursuant to the Veterans' Home Care Program.

“Home Care service (category B)” means:

(a) for an entitled person in Victoria or Western Australia at a time when the Commonwealth Home Support Programme service in Victoria or Western Australia, as the case may be, does not include a service that would satisfy the description of a HACC Review Agreement (National Partnership) service — the provision of treatment to the person pursuant to the Veterans' Home Care Program that would satisfy the description of:

(i) a HACC Review Agreement (National Partnership) service ;or

(ii) a Commonwealth Home Support Programme service other than such a service that would satisfy the description of a HACC Review Agreement (National Partnership) service; or

(ii) both services in (i) and (ii);

but does not mean the provision of treatment pursuant to the Veterans' Home Care Program that would satisfy the description of an excluded service; or

(b) for an entitled person in a State or Territory at a time when the Commonwealth Home Support Programme service in the State or Territory in which the person is in includes a service that would satisfy the description of a HACC Review Agreement (National Partnership) service — the provision of treatment to the person pursuant to the Veterans' Home Care Program that would satisfy the description of a Commonwealth Home Support Programme service but does not mean the provision of treatment pursuant to the Veterans' Home Care Program that would satisfy the description of an excluded service.

Note 1: as at 1 July 2015 some services under the Commonwealth Home Support Programme (CHSP) (generally speaking CHSP services are a Home Care service (category B)) were not provided in Victoria or Western Australia. The services in question are known as “HACC services”. HACC services are home or community care services that were originally provided under agreements under the Home and Community Care Act 1985 (the HACC Act) except in Victoria and Western Australia where similar services were provided under Bilateral Agreements with the Commonwealth Government. At or about 2008/2009 HACC services in States/Territories (except Victoria/Western Australia) were provided under agreements known as “National Partnership Agreements”. The National Partnership Agreements were made under the auspices of the Intergovernmental Agreement on Federal Financial Relations of 2008 and the Federal Financial Relations Act 2009. In short, the original agreements under the HACC Act were deemed to be National Partnership Agreements and the HACC Act was rendered obsolete. On 1 July 2015, in all States/Territories except Victoria/Western Australia, HACC services ceased being provided under National Partnership Agreements and were provided under CHSP. However as at 1 July 2015 HACC-type services in Victoria/Western Australia continued to be provided under the Bilateral Agreements between those States and the Commonwealth.

Note 2: the intention of paragraph (a) of this definition is to enable the Department of Veterans’ Affairs (DVA) to pay for HACC services for an entitled person in Victoria and Western Australia in addition to paying for services for the person under the Commonwealth Home Support Programme service until the Commonwealth Home Support Programme applies fully in those States and includes the HACC services. The intention in paragraph (b) of this definition is that where the Commonwealth Home Support Programme operates fully in Australia i.e. includes HACC services, DVA will only pay, under this definition, for services under the Commonwealth Home Support Programme. There is to be no potential for double-dipping.

“Home Care service (category C)” means the provision by an approved provider of a service to an entitled person under the Veterans’ Home Care Program that is:

(a) pursuant to a GP Home Care service (category C) Referral and allocated to the provider by a VHC assessment agency; and

(b) aimed at reducing the person’s social isolation by improving their social networks; and

“Human Services Department” means a Department, or Executive Agency, administered by the Minister administering the Human Services (Centrelink) Act 1997.

"income support payment" has the same meaning it has in the Social Security Act 1991, save that it includes an income support supplement under the Act.

Note: As at 1 January 2001 income support payments were:(a) a social security benefit; (b) a job search allowance; (c) a social security pension; (d) a youth training allowance; (e) a service pension.

“in-home respite” means care provided to a person in his or her own home for a maximum of 196 hours in a Financial year to provide rest or relief from the role of caring:

(a) to the person; or

(b) to the person’s carer.

Note: in-home respite is not relevant to the calculation of the daily care fee for residential care or residential care (respite).

“inpatient” means a person formally admitted for treatment by a hospital.

“institution”, in Part 11:

(a) includes a retirement village; and

(b) a cluster of self-care units.

Note: retirement village is defined in section 5M of the Act and the intention is that the power of the Commission in subsection 5M(4) to determine premises have the same function as a retirement village, for the purposes of the Act, applies for the purposes of the Part 11 of the Principles.

“MBS” and “Medicare Benefits Schedule” mean, in the context of amounts payable for treatment under the Principles, a Fee Schedule, and in any other context means:

(a) Schedule 1 to the Health Insurance Act 1973 as substituted by regulations made under subsection 4(2) of that Act; and

(b) Schedule 1A to the Health Insurance Act 1973 as substituted by regulations made under subsection 4(2) of that Act; and

(c) the table of diagnostic imaging services prescribed under subsection 4AA(1) of that Act as in force from time to time.

Note: an example of where “Medicare Benefits Schedule” is used in a non-payment context is paragraph 4.2.1.

“medicare benefit” has the meaning it has in the Health Insurance Act 1973.

“medicare program” has the meaning it has in the Human Services (Medicare) Act 1973.

“medical practitioner” has the same meaning as “medical practitioner” has in the Health Insurance Act 1973.

“medical specialist” means a medical practitioner who is recognised as a consultant physician or as a specialist, in the appropriate specialty, for the purposes of the Health Insurance Act 1973.

“minor procedure” means a surgical procedure that:

(a) does not involve hospitalisation or theatre fees; and

(b) is of a type that is undertaken routinely in doctors’ and specialists’ rooms; and

(d) is not undertaken in a private day facility centre.

“MRCA” means the Military Rehabilitation and Compensation Act 2004.

“MRCC” means the Military Rehabilitation and Compensation Commission established under the MRCA.

“National Law” means a law of the Commonwealth, a State, or Territory, enacted pursuant to the Intergovernmental Agreement for a National Registration and Accreditation Scheme for the Health Professions made on 26 March 2008:

http://www.ahwo.gov.au/documents/National%20Registration%20and%20Accreditation/NATREG%20-%20Intergovernmental%20Agreement.pdf

“neuropsychologist” means a person who:

(a) specialises in the assessment, diagnosis and treatment of psychological disorders associated with conditions affecting the brain such as difficulties with memory, learning, attention, language, reading, problem-solving, decision-making or other aspects of behaviour and thinking abilities; and

(b) in the opinion of an employee of, or consultant to, the Department or the Human ServicesDepartment, has appropriate qualifications in clinical neuropsychology and practises as a neuropsychologist.

“Notes for Allied Health Providers” means the document approved by the Secretary to the Department entitled “Notes for Allied Health Providers”, and referred to in Schedule 1, that sets out the terms on which, and the conditions subject to which, an allied health provider is to provide treatment to an entitled person in order for the Commission to accept financial responsibility for that treatment.

“Notes for Coordinated Veterans' Care Program Providers” means the document approved by the Commission or a member thereof, or by the Secretary to the Department, entitled “Notes for Coordinated Veterans' Care Program”, and referred to in Schedule 1, that sets out the terms on which:

(a) a general practitioner;

(b) a practice nurse;

(d) an Aboriginal and/or Torres Strait Islander Primary Health Care worker;

is to provide treatment to an entitled person under the Coordinated Veterans' Care Program in order for the Commission to accept financial responsibility for that treatment.

“Notes for General Practitioners” means the document that:

(a) is approved by the Commission or a member thereof, or by the Secretary to the Department, entitled “Notes for General Practitioners”; and

(b) is referred to in Schedule 1; and

(c) sets out the terms on which, and the conditions subject to which, a general practitioner is to provide treatment to an entitled person in order for the Commission to accept financial responsibility for that treatment, except those parts of the document that deal with the formation of a contractual relationship between a general practitioner and the Commission or the Department.

“Notes for Providers” means a DVA document approved by the Secretary to the Department, or by the Commission or a member thereof, with the word ‘Notes’ in its title, and referred to in Schedule 1, that sets out the terms on which, and the conditions subject to which, a health care provider is to provide treatment to an entitled person in order for the Commission to accept financial responsibility for that treatment.

“nursing-home-type care” means the treatment described in paragraph 9.3 of the Principles.

“occupational therapist” means an occupational therapist who has been given a provider number in respect of being an occupational therapist.

“occupational therapist (mental health)” means an occupational therapist:

(a) who has been given a provider number in respect of being an occupational therapist; and

(b) who, in the opinion of an employee of, or consultant to, the Department or the Human ServicesDepartment, has appropriate qualifications in occupational therapy in the area of mental health and who practises as an occupational therapist in the area of mental health.

“Optical Coherence Tomography” means the treatment comprised of a non-contact, non-invasive high resolution imaging technique that provides cross-sectional tomographic images of the ocular microstructure through the thickness of the retina.

“optical dispenser”, in the case of an individual, means a person who:

(a) interprets optical prescriptions and fits and services optical appliances such as spectacle frames and lenses; and

(b) holds a qualification that, in the opinion of the Commission, is appropriate for the skills needed to practise optical dispensing; and

(d) holds a provider number as an optometrist, ophthalmologist, orthoptist or optical dispenser.

“optical dispenser”, in the case of a company, means a company that:

(a) holds an ABN (Australian Business Number);

(b) carries on a business of optical dispensing;

“optical dispensing” means interpreting optical prescriptions and fitting and servicing optical appliances such as spectacle frames and lenses.

“oral health therapist” means a person registered under the National Law that provides for the registration of dental practitioners but does not include a person:

(a) whose registration to practice as an oral health therapist has been suspended, or cancelled, following an inquiry relating to his or her conduct: and

(b) who has not, after that suspension or cancellation, again been authorised to practice as an oral health therapist.

Note: oral health therapists are practitioners who are dually qualified as dental therapists and dental hygienists.

"ordinary income" has the same meaning it has under the definition of "ordinary income" in the "Social Security Act 1991" including where terms in that meaning are further defined save that "ordinary income" does not include a payment of Income support supplement.

Note: Income support supplement is described in Part IIIA of the Veterans' Entitlements Act 1986.

“outpatient service” means a health service or procedure provided by a hospital but not involving admission to the hospital.

“outreach program counselling” means the treatment of that name established by paragraph 7.7A.1 of the Principles — comprised of mental health counselling under the Veterans and Veterans Families Counselling Service provided by an outreach program counsellor to an entitled person eligible for the treatment under the Principles.

“outreach program counsellor” means:

(a) a psychologist who:

(i) is registered as a psychologist with the Psychology Board of Australia; and

(ii) has been given a provider number and is eligible to provide psychological services under the Australian Government’s Better Access initiative; and

(iii) in the opinion of the Commission, has an adequate appreciation of veteran and military culture; or

(b) a social worker (mental health) who:

(i) is accredited as a Mental Health Social Worker with the Australian Association of Social Workers; and

(ii) has been given a provider number and is eligible to provide social work services under the Australian Government’s Better Access initiative; and

(iii) in the opinion of the Commission, has an adequate appreciation of veteran and military culture;

being a person who does not have a written contract (described as a Deed of Standing Offer) with the Commission or the Department in respect of the provision of a counselling service to an entitled person under the auspices of the Veterans and Veterans Families Counselling Service.

"patient care plan" means a document that is completed by a health provider who provides a service to a patient and that contains details of:

(a) the patient's medical history;

(b) the injury or disease in respect of which the service is to be provided;

(d) an estimation of the duration and frequency of the service to be provided.

“period of care” in relation to the care provided by:

(a) a general practitioner; or

(b) a practice nurse; or

(d) a community nurse (via a DVA-contracted community nursing provider);

to an entitled person under the Coordinated Veterans' Care Program (Program), means the period set out in the Notes for Coordinated Veterans' Care Program Providers in relation to the general practitioner, practice nurse, community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker, provided that any subsequent period of care by the same general practitioner is approved by the general practitioner for the person.

"Personal Care" means the service under the Veterans' Home Care Program consisting of assistance with daily self care tasks, such as eating, bathing, toileting, dressing, grooming, getting in and out of bed, and moving about the house.

“PBS” means the Pharmaceutical Benefits Scheme authorised under the National Health Act 1953.

“physiotherapy” includes hydrotherapy.

“practice nurse” means a registered nurse or enrolled nurse employed or engaged by a general practitioner as a nurse in the practice of the general practitioner.

“Practice Nurse Care Co-ordination treatment” means

treatment provided by a practice nurse to an entitled person, under the Coordinated Veterans' Care Program, comprised of:

(a) implementing the Comprehensive Care Plan for the person under the Program — in particular co-ordinating treatment services under the Comprehensive Care Plan;

(b) liaising, in relation to the Comprehensive Care Plan, with the general practitioner supervising the practice nurse in relation to the implementation of the Comprehensive Care Plan;

(c) performing such other functions under the program that the practice nurse has under the Notes for Coordinated Veterans' Care Program Providers.

“practitioner” has the same meaning as in section 124B of the Health Insurance Act 1973 in force from time to time.

“Principles” means the Treatment Principles constituted by Instrument No. R8 of 2004.

“prior approval” means that approval for the assumption by the Commission of the whole, or partial, financial responsibility for certain treatment must be given by the Commission before that treatment is commenced or undertaken.

“prisoner of war” includes a person who, as a civilian, was detained by the enemy during World War 2 - but being a civilian within the meaning of “eligible civilian” in the Act.

“private health insurer” has the meaning it has in the Private Health Insurance Act 2007.

“private hospital” means premises that have been declared specifically as private hospitals for the purposes of the Health Insurance Act 1973.

"proscribed amount" means, in relation to the Veterans' Home Care Program:

(a) subject to paragraph (b), an amount of money that if paid by an entitled person would mean the entitled person has paid in respect of a Home Care service (category A) comprised of Domestic Assistance provided to that entitled person by any approved provider or by any sub-contractor during a week or part thereof, an amount exceeding $5;

Note: for the purpose of ascertaining if an amount of money is a proscribed amount where the amount demanded, received or assigned is in respect of a service (s) provided during two or more weeks, without the service (s) being related to the particular week in which the service(s) was delivered, the amount shall be apportioned pro rata to those weeks.

(aa) subject to paragraph (b), an amount of money that if paid by an entitled person would mean the entitled person has paid in respect of a Home Care service (category A) comprised of Home and Garden Maintenance, provided to that entitled person by any approved provider or by any sub-contractor during the relevant period referred to in paragraph 7.3A.3 (2) of the Principles, an amount exceeding $75;

Note (1): the "relevant period" is a period of 12 months.

Note (2): under paragraph 7.3A.8(a) of the Principles, an entitled person cannot be charged more than $5 per hour of service.

(b) an amount of money that if paid by an entitled person receiving a Home Care service (category A) that was similar to a Home and Community Care Program service provided to the person immediately before 1 January 2001 would mean the entitled person has paid in respect of the Home Care service (category A) provided to that entitled person by any approved provider or by any sub-contractor, an amount exceeding the maximum amount the person could have been required to pay over a particular period in respect of the Home and Community Care Program service formerly provided to the person that was similar to the Home Care service (category A) provided to the entitled person;

(c) subject to paragraph (b), an amount of money that if paid by an entitled person would mean the entitled person has paid, in respect of a Home Care service (category A) comprised of Personal Care provided to that entitled person by any approved provider or by any sub-contractor during a week or part thereof, an amount exceeding $10;

(d) an amount of money in respect of Respite Care provided, or to be provided, by an approved provider or by a subcontractor, to an entitled person;

Note: the intention is that any amount charged for Respite Care is a proscribed amount regardless of whether it would or would not exceed $5 per hour of service.

(e) an amount of money in respect of a Home Care service (category A) provided or to be provided to an entitled person that was a similar service to a Home and Community Care Program service the entitled person received immediately before 1 January 2001 and in respect of which the entitled person had not been required to pay a charge;

Note: the intention is that any amount charged for a service similar to a free former Home and Community Care Program service previously received is a proscribed amount regardless of whether it would or would not exceed $5 per hour of service.

(f) an amount of money, in respect of a Home Care service (category A) provided or to be provided to an entitled person that was a similar service to a Home and Community Care Program service the entitled person received immediately before 1 January 2001, that exceeds any amount of money the entitled person had been required to pay in respect of the Home and Community Care Program service;

Note: It is the intention that any amount charged for a service similar to a Home and Community Care Program service previously received that is over and above the amount the entitled person previously paid in respect of the Home and Community Care Program service is a proscribed amount notwithstanding that the sum of the amounts that could and could not be charged did not exceed $5 per hour of service. The limitation on the maximum amount a person could be required to pay in (a), (aa) and (b) above applies to this situation (maximum amount payable over a period).

(g) an exempt amount;

Note: the intention is that an exempt amount remains a proscribed amount and therefore not chargeable notwithstanding it would or would not exceed $5 per hour of service.

“provider number” means the number:

(a) allocated by:

(i) the Chief Executive Medicare or by his or her delegate or by a person authorised by the Chief Executive Medicare — to a practitioner; or

(ii) the Chief Executive Officer of Medicare Australia under the Medicare Australia Act 1973 — to a practitioner; and

(b) which identifies the practitioner and the places where the practitioner practises his or her profession.

Note: see regulation 2 of the Health Insurance Regulations 1975.

"provision of a Home Care service (category A) to an entitled person by an approved provider" includes the situation where an approved provider engages a sub-contractor to provide a Home Care service (category A) to an entitled person.

"provision of a Home Care service (category B) to an entitled person by the Commission" includes the situation where the Commission engages a sub-contractor to provide a Home Care service (category B) to an entitled person.

“provision of a Home Care service (category C) to an entitled person by an approved provider” includes the situation where an approved provider engages a sub-contractor to provide a Home Care service (category C) to an entitled person.

"psychologist” means a psychologist who has been given a provider number in respect of being a psychologist.

“public hospital” has the same meaning as “recognized hospital” as defined in the Health Insurance Act 1973.

Note: Section 3 of the Health Insurance Act 1973 defines “recognized hospital” in terms of hospitals recognized for the purposes of the Medicare agreement, or hospitals declared by the Minister who administers the Health Insurance Act 1973 to be recognized hospitals.

“Quality of Care Principles 2014” means the legislative instrument of that name made under section 96‑1 of the Aged Care Act 1997.

“RAP National Schedule of Equipment” means the document of that name approved by the Commission or a member thereof, or by the Secretary to the Department, and referred to in Schedule 1, that lists the surgical aids and appliances for self-help and rehabilitation available to an entitled person under the Department’s Rehabilitation Appliances Program.

"Rehabilitation Appliances Program (RAP) National Guidelines" means the document of that name approved by the Commission or a member thereof, or by the Secretary to the Department, and referred to in Schedule 1, that assists Commission delegates when determining approval for surgical aids and appliances for self-help and rehabilitation (items) available under the Department’s Rehabilitation Appliances Program and which informs prescribers and suppliers of the processes necessary for an item to be provided to an entitled person.

“registered nurse” means a person who is registered under a law of a State or Territory or of the Commonwealth to practise as a registered nurse.

"Repatriation Pharmaceutical Benefits Card" means the identification card entitled 'Repatriation Pharmaceutical Benefits Card' which is provided to a person pursuant to a determination under section 93X of the Act and which entitles the person to pharmaceutical benefits in accordance with the Repatriation Pharmaceutical Benefits Scheme.

Note: Part VA of the Act extends pharmaceutical benefits to eligible Commonwealth veterans, eligible allied veterans and to eligible allied mariners.

“Repatriation Pharmaceutical Benefits Scheme” means Part I of the Scheme made under section 91 of the Act.

"residential care" means personal care or nursing care, or both personal care and nursing care, that is provided to a person in a residential care facility in which the person is also provided with:

(a) meals and cleaning services; and

(b) appropriate staffing, furnishings, furniture and equipment for the

provision of that care and accommodation;

but does not include any of the following:

(d) care provided in a hospital or psychiatric facility; or

(e) care provided in a residential facility that primarily provides care to people who are not frail and aged.

“residential care facility” means a facility in which residential care is provided to a person.

"residential care (respite)" means residential care provided as respite and includes residential care (28 day respite).

"residential care (28 day respite)" means residential care provided as respite for up to 28 days in a Financial year pursuant to the Veterans' Home Care Program.

"residential care subsidy" means an amount worked out under Chapter 3 of the Aged Care Act 1997 (including any amount of veterans’ supplement) that is payable by the Commonwealth in respect of an entitled person’s residential care according to the classification level determined under Part 2.4 of that Act, .

“respite” means a rest, break or relief for a person’s carer or a person caring for himself or herself, from the role of caring.

"Respite Care" means the service under the Veterans' Home Care Program consisting of in-home respite, residential care (28 day respite) or emergency short term home relief.

Note: by virtue of Determination 4/2001 made under section 88A of the Act, "Respite Care" may be applied in respect of all conditions of a white-card holder - not just for war-caused conditions.

“respite care in an institution” means care provided as respite to a person in an institution.

“revoked Treatment Principles” means the legislative instrument known as the Treatment Principles (2004 No. R8) made under section 90 of the Act.

"Rural Enhancement Scheme" means the scheme established by the Commission under subsection 84(1) of the Act, in consultation with the Australian Medical Association Ltd, and which has the following features:

(a) general practitioners who provide medical services (services) to entitled persons under the Rural Enhancement Scheme (Scheme) receive higher payments (as set out in the Principles) from the Department for those services than they would receive if the services were not provided under the Scheme;

(b) the Scheme only applies to general practitioners who provide medical services to entitled persons at certain rural public hospitals (identified rural hospitals);

(c) an identified rural hospital is a hospital at which a medical practitioner may provide a medical service (service) to the public and receive from the state or territory government that, respectively, administers the state or territory in which the hospital is located, an extra amount (extra amount) for that service.

(d) the extra amount is an amount representing the difference between the amount the State or Territory actually pays the medical practitioner for the service and the fee for the service listed in the Medicare Benefits Schedule.

Note: as at 1 January 2005 the Rural Enhancement Scheme only operated in NSW, Vic, SA and WA.

“RPPPs” means the Repatriation Private Patient Principles determined by the Commission under section 90A of the Act.

“short-term restorative care” has the meaning it has in section 106A of the Subsidy Principles 2014.

“speech pathologist”, for the purposes of the Principles, is a person who:

(a) has been trained to assess and treat people who have complex communication needs; and

(b) has a provider number (i.e. “registered” with the Human ServicesDepartment); and

Note: under paragraph 7.1B a disqualified health care provider is a person whose services would not, under section 19B of the Health Insurance Act 1973, attract a medicare benefit.

“social worker (mental health)” means a social worker:

(a) who has been given a provider number in respect of being a social worker; and

(b) who, in the opinion of an employee of, or consultant to, the Department or the Human ServicesDepartment, has appropriate qualifications in social work in the area of mental health and who practises as a social worker in the area of mental health.

“social worker (general)” means a social worker who in the opinion of an employee of, or consultant to, the Department, has appropriate qualifications in social work and practises as a social worker.

“sub-contractor” means, in relation to the Veterans' Home Care Program, a State, Territory or Local Government, or incorporated organisation, or person, engaged by an approved provider or the Commission to provide a Home Care service (category A) or a Home Care service (category B) or a Home Care service (category C) to an entitled person.

“subsequent period of care”, in relation to the provision of care by a general practitioner to an entitled person, means a period of care that may be provided by the general practitioner after the expiry of a period of care that has already been provided by the general practitioner to the entitled person.

Note: a subsequent period of care must be approved by the general practitioner (see: 6A.3). A period of care by a general practitioner that is not a “subsequent period of care” would be the first period of care provided to a person under the Coordinated Veterans' Care Program (Program) and the first period of care provided to a person under the Program by a new general practitioner for the person i.e. where the person has changed general practitioners.

“Tier 1 Hospital” means a hospital in the category described as Tier 1 in 2.1 of the RPPPs.

“transition care” has the meaning it has in section 106 of the Subsidy Principles 2014.

“Vertical Platform Lift” means a lift installed adjacent to vertical walls, which travels up and down, with the platform finishing flat against the floor, and the user embarking/disembarking onto an even surface.

“veteran” has the same meaning as it has in sections 80 and 81 of the Act and includes a person with a DRCA disability.

Note: In sections 80 and 81 of the Act, “veteran” means a person:

(a) who is, because of section 7 of the Act, taken to have rendered eligible war service; or

(b) in respect of whom a pension is, or pensions are, payable under subsection 13(6) of the Act, other than a person who is a veteran under paragraph (a) by reason only that the person rendered service as a member of the Forces of a Commonwealth country of a kind described in paragraphs 6(1)(f) or (g) of the Act and was not domiciled in Australia or an external Territory immediately before the person’s appointment or enlistment in those forces.

Section 81 of the Act provides that “veteran” is also to be read as a reference to a “member of the Forces” or a “member of a Peacekeeping Force” as defined in subsection 68(1) of the Act.

“Veterans' Access Payment” means the amount set out in the DVA document entitled “Department of Veterans’ Affairs Fee Schedules for Medical Services” referred to in Schedule 1 and called the “Veterans’ Access Payment” — being an additional amount payable by the Department to a general practitioner for a medical service provided by the general practitioner to an entitled person in accordance with these Principles and the Notes for General Practitioners.

Note: a Veterans’ Access Payment is an amount additional to any amount otherwise payable by the Department to a general practitioner for a medical service provided by the general practitioner to an entitled person in accordance with these Principles and the Notes for General Practitioners.

“Veterans and Veterans Families Counselling Service” or “VVCS” means the service funded by the Department of Veterans’ Affairs that provides free, confidential and Australia-wide mental health counselling and group programs to Australian veterans, peacekeepers, their families, current serving Australian Defence Force members and F-111 workers and their families.

"Veterans' Home Care Program" means:

(a) the treatment program under which the Commission ensures the provision of care and assistance services to entitled persons who are frail, or who have disabilities, with the aim of maintaining the independence of those people, allowing them to remain in their own home for as long as possible, and reducing avoidable illness and injury, and includes section 7 of the Veterans Affairs (Extended Eligibility for Treatment) Instrument 2015 and Principles made under section 90 of the Act and the arrangements in support thereof; and

(b) the treatment program under which the Commission may ensure the provision of social support services to entitled persons referred to the program under a GP Home Care service (category C) Referral.

“veterans’ supplement”, in relation to an entitled person, means the supplement of that name that applies under the Aged Care Act 1997 to the person as a care recipient under that Act.

Note (1): see s.44-5 of the Aged Care Act 1997.

Note (2): the Subsidy Principles under the Aged Care Act 1997 may specify, in respect of a veterans’ supplement, the circumstances in which the supplement will apply to a care recipient in respect of a payment period.

“VHC assessment agency” means a person to whom the Commission has delegated its power to:

(a) assess whether a person is suitable for:

(i) a Home Care service (category A); or

(ii) a Home Care service (category B); or

(iii) a Home Care service (category C;

under the Veterans’ Home Care Program; and

(b) allocate a service in (a) to an approved provider.

“Victoria Cross” includes the Victoria Cross for Australia.

“Vietnam veteran” means a veteran who, while a member of the Defence Force, rendered continuous full-time service outside Australia in the area described in item 4 or 8 of Schedule 2 (in column 1) to the Act while that area was an operational area, whether or not the veteran rendered that service:

(a) as a member of a unit of the Defence Force that was allotted for duty; or

(b) as a person who was allotted for duty.

“VVCS criterion” means a criterion in the DVA document “Factsheet VCS01 - Veterans and Veterans Families Counselling Service (VVCS)”, referred to in Schedule 1, under the heading “Am I eligible for VVCS?” being a criterion that relates to a person who is eligible for treatment under the Act.

“VVCS OPC Provider Notes” means the document approved by the Commission or a member thereof, or by the Secretary to the Department, entitled “ Veterans and Veterans Families Counselling Services Outreach Program Counsellors Provider Notes”, and referred to in Schedule 1, that sets out the terms on which an outreach program counsellor is to provide outreach program counselling to an eligible entitled person.

“war-caused” is to be read as including “defence-caused” by force of section 81 of the Act; and in relation to a person with a DRCA disability means the person’s injury (within the meaning of the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988) was caused by, or arose out of, the person’s employment in the Defence Force that is covered by the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988.

Note: in the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988the definition of injury includes a disease (see section 5A of that Act).

"week" means the period from Sunday to Saturday, inclusive.

"White Card" means the identification card (also known as the Veteran Card) provided by the Department to a person who is eligible under the Act for treatment, subject to these Principles and any determination under section 88A or 88B of the Act, for one or more of the following conditions:

(a) a determined condition (other than an unidentifiable condition);

(b) a DRCA disability;

(d) malignant neoplasia;

(e) pulmonary tuberculosis;

(f) war-caused injury;

(g) war-caused disease;

and also means a written authorisation issued on behalf of the Commission under subparagraph 2.1.1(a)(iii) and provided to a person who is eligible under the Act for treatment, subject to these Principles and any determination under section 88A or 88B of the Act, of the following condition:

(h) unidentifiable condition.

Note 1: an "unidentifiable condition" is governed by the Veterans’ Affairs (Extended Eligibility for Treatment) Instrument 2015 (2015 No. R21), as in force from time to time.

Note 2: a “mental health condition” has the same meaning as in the Veterans’ Entitlements (Expanded Access to Non-Liability Health Care for Mental Health Treatment) Determination 2017 (Instrument 2017 No.R24), as in force from time to time, or in any subsequent legislative instrument, as in force from time to time, that repeals and replaces that determination.

1.4.2 In the Treatment Principles, if a Note follows a principle, paragraph or subparagraph, the Note is taken to be part of that principle, paragraph or subparagraph, as the case may be.

PART 3 — COMMISSION APPROVAL FOR TREATMENT

3.1 Approval for treatment

3.1.1 The Commission’s prior approval may be required for treatment.

Note: Paragraph 1.5.1 provides that any approval given for treatment under the Treatment Principles revoked upon the commencement of these Treatment Principles is deemed to have been given for the purposes of, and under, these Principles.

3.2 Circumstances in which prior approval is required

3.2.1 Treatment requiring prior approval includes:

(b) provision of services that are not made available under the Medicare Benefits Schedule except where otherwise stated.

Note: see paragraph 4.2.3.

(d) outpatient treatment at a private hospital where the requirement for prior approval for such treatment is specified in a contract.

(e) treatment at a hospital according to the requirements contained in section 4 of the RPPPs.

Note: where the patient is a holder of a White Card and eligibility for the treatment required is uncertain, the Commission will not accept financial responsibility for the cost of care unless the Department has verified eligibility.

(f) admission to a hospital or the provision of hospital treatment not otherwise specified;

Note: see paragraph 9.1.9.

(h) convalescent care in an institution — except where the institution is a private hospital or public hospital;

Note: for convalescent care in an institution that is a hospital see paragraph 9.5.2

(ha) respite care in an institution — except where the institution is a private hospital or public hospital;

Note: for respite care in an institution where the institution is a hospital see paragraph 10.7A.

(j) in-home respite care;

(ja) emergency short term home relief (ESTHR) to be provided within 24 hours after a previous service of ESTHR;

Note: the intention is that 3 days (the max ESTHR per emergency) should be sufficient
time or alternative respite care to be arranged and prior approval is required before a further immediately subsequent service of ESTHR may be provided.

(k) provision of residential care in Australia or overseas;

Note: see paragraph 2.2.4 and Part 10

(n) dental treatment specified as requiring prior approval in Part 5 or in a DVA document incorporated into the Principles;

(na) diabetes educator services specified in paragraph 7.6A.2;

(o) community nursing services specified as requiring prior approval in Treatment Principle 7.3;

(p) physiotherapy that exceeds the limits specified in paragraph 7.5.1;

(q) podiatry that is not specified in paragraph 7.6.1;

(r) provision of rehabilitation appliances specified as requiring prior approval in or under Part 11;

(s) provision of a visual aid to an entitled person by an optometrist or an optical dispenser that is either:

(i) not available to the entitled person under the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1; or

(ii) available to the entitled person under the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1, but with the stipulation that prior approval is required.

(t) repair of a rehabilitation appliance specified as requiring prior approval in or under Part 11;

(w) ambulance transport, except for that provided by certain ambulance services specified in paragraph 12.1.1;

(x) cosmetic surgery;

(y) medical devices not included on the Department's schedule of 'Benefits Payable in Respect of Surgically Implanted Prostheses, Human Tissue Items and Other Medical Devices;

(z) psychiatric inpatient care or psychiatric day patient program care;

(za) treatment specified in any Notes for Providers (however described) and in any Fee Schedule as requiring prior approval.

3.2.2 In considering whether prior approval will or will not be given and what conditions, if any, will apply, the following will be taken into account:

(a) any specific requirements contained in these Principles or the Act;

(d) reasonable control over expenditure;

(e) the clinical need for the proposed treatment; and

(f) the suitability and quality of the proposed treatment.

3.3 Circumstances in which prior approval is not required

3.3.2 Treatment not requiring prior approval includes:

(a) treatment by a general practitioner except where otherwise indicated in Part 4;

(b) medical specialist consultations in country and Territory areas, except where otherwise indicated in principle 4.7;

Note: Prior approval is not required for medical specialist consultations in States or Territories where the RPPPs apply — see paragraph 1.2.2.

(c) dental treatment specified as not requiring prior approval in Part 5 or in a DVA document incorporated into the Principles;

(d) dental prosthetic treatment specified as not requiring prior approval in Part 5 or in a DVA document incorporated into the Principles;

(da) diabetes educator services, except where otherwise indicated in Principle 7.6A;

(e) the prescription and supply of pharmaceutical items as set out in Part 6;

(f) subject to paragraph 7.3.5, the provision of community nursing services by a community nurse in accordance with paragraph 7.3.3 after the services have been provided;

Note:see principle 7.3.

(fa) treatment under the Veterans' Home Care Program except a service of emergency short term home relief (ESTHR) within 24 hours of a previous service of ESTHR;

Note:see principle 7.3A.

(g) optometrical treatment provided by an optometrist to an entitled person in accordance with these Principles and the dispensing of optical products by an optometrist (or an optical dispenser) provided that, if an optical product is dispensed, any requirement for prior approval in relation to that product imposed by 3.2.1(s) is satisfied.

Note: see principle 7.4.

(h) physiotherapy treatment, except where otherwise indicated in principle 7.5.

(j) podiatry treatment, except where otherwise indicated in principle 7.6.

(k) treatment at a hospital under the conditions set out in paragraph 9.1.8;

(ka) convalescent care at a private hospital or public hospital;

(kb) respite care in an institution — where the institution is a private hospital or public hospital.

(m) ambulance transport in an emergency or where that is the arrangement between ambulance service providers and the Commission;

Note: see paragraph 12.1.5.

(n) referral to the Australian Hearing Service; and

(o) chiropractic or osteopathic treatment.

3.4 Other retrospective approval

3.4.1 On application, the Commission may approve, and pay the cost of, any treatment that was undertaken in the period between:

(a) the effective date of eligibility under the Act; and

(b) the date on which the person is notified of entitlement.

3.4.2 The Commission may provide approval for treatment that has already been given or has commenced to be given in circumstances where:

(a) it would have accepted financial responsibility if prior approval had been sought before the service was provided; and

(b) there are exceptional circumstances justifying the failure to seek prior approval;

or where:

(c) a request for prior approval was incorrectly processed or failed to be processed due to an administrative error or processing error on the part of the Department or an officer of the Department.

3.4.3 The Commission will accept financial responsibility for emergency treatment for entitled persons and, subject to principle 2.2, for emergency treatment overseas for a war-caused injury or disease without prior approval only if approval is sought as soon as possible after the event.

Note: this Principle does not to apply to residential care or residential care (respite) provided overseas or in Australia. In such cases the extent of Commission liability is determined under paragraphs 2.2.3 (c) and (d),
and Part 10, of the Principles.

3.4.4 The Commission’s financial liability under paragraphs 3.4.1 and 3.4.3 is limited to the difference between:

(a) the reasonable cost of treatment; and

(b) the amount that an eligible person has claimed or is entitled to claim from the Department of Human Services as a medicare benefit, a health insurance fund or another third party.

3.4.5 The Commission’s financial liability under paragraph 3.4.2 is limited to the difference between:

(a) the cost of treatment for which it is financially responsible under paragraph 3.5.1; and

(b) the amount that an eligible person has claimed or is entitled to claim from the Department of Human Services as a medicare benefit, a health insurance fund or another third party.

3.4.6 The Commission will not pay or reimburse the Medicare levy or the Medicare levy surcharge or pay or reimburse health insurance fund premiums.

Note: see the Medicare Levy Act 1986 for the Medicare levy and Medicare levy surcharge.

3.4.7 The Commission will accept financial responsibility under paragraphs 3.4.1, 3.4.2, and 3.4.3 if an application is supported by accounts, receipts, declarations or other evidence of the condition treated.

3.5 Financial responsibility

3.5.1 The extent of the financial liability accepted by the Commission for the provision of treatment to an entitled person by a health care provider is as follows:

(1) for fees charged by:

(a) a chiropractor  the amount worked out under the DVA document entitled “Chiropractors Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(b)(Chiropractors));

(b) a dentist (Local Dental Officer), including for dental services provided by a dental hygienist, dental therapist or oral health therapist on behalf of the dentist  the amount worked out under the DVA document entitled “Fee Schedule of Dental Services for Dentists and Dental Specialists”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(c)(as section 2(c) affects dentists));

(c) a dental prosthetist  the amount worked out under the DVA document entitled “Fee Schedule of Dental Services for Dental Prosthetists”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(c)(as section 2(c) affects dental prosthetists));

(d) a dental specialist, including for dental services provided by a dental hygienist, dental therapist or oral health therapist on behalf of the dental specialist  the amount worked out under the DVA document entitled “Fee Schedule of Dental Services for Dentists and Dental Specialists”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(c)(as section 2(c) affects dental specialists, including as dentists));

(e) a diabetes educator  the amount worked out under the DVA document entitled “Diabetes Educators Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(d)(Diabetes Educators));

(f) a dietitian  the amount worked out under the DVA document entitled “Dietitians Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(e)(Dietitians));

(g) an exercise physiologist  the amount worked out under the DVA document entitled “Exercise Physiologists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(f)(Exercise Physiologists));

(h) a general practitioner  the amount worked out under the DVA document entitled “Department of Veterans’ Affairs Fee Schedules for Medical Services” referred to in Schedule 1 pursuant to the following parts of that document:

Chronic Pain Honorarium Fees;

Clinical Note Fees;

Compensation Consultation Fees;

Diagnostic Imaging Fee Schedule;

Dose Administration Aid (DAA) Service Fees for General Practitioners;

General Practitioners Fee Schedule;

Guide to the Assessment of Rates of Veterans' Pensions (GARP) Fee;

Kilometre Allowance;

Medication Review Fees;

Pathology Fee Schedule;

Ready Reckoner for General Practitioners;

Relative Value Guide Fee Schedule;

Repatriation Medical Fee Schedule;

on condition that the treatment was provided in accordance with the Principles and the Notes for General Practitioners ;.

(i) a medical specialist  the amount worked out under

the DVA document entitled “Department of Veterans’ Affairs Fee Schedules for Medical Services”, referred to in Schedule 1, pursuant to the following parts of that document:

Chronic Pain Honorarium Fees;

Clinical Note Fees;

Compensation Consultation Fees;

Diagnostic Imaging Fee Schedule

Dose Administration Aid (DAA) Service Fees for GPs and GPs;

Guide to the Assessment of Rates of Veterans' Pensions (GARP) Fee;

Kilometre Allowance;

Medication Review Fees;

Pathology Fee Schedule;

Ready Reckoner for GPs

Relative Value Guide Fee Schedule;

Repatriation Medical Fee Schedule;

on condition that the treatment was provided in accordance with the Principles;

(ia) a neuropsychologist — the amount worked out under the DVA document entitled “Neuropsychologists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects a neuropsychologist));

(ja) an occupational therapist  the amount worked out under the DVA document entitled “Occupational Therapists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles, as they affect an occupational therapist other than as an occupational therapist (mental health), and the

Notes for Allied Health Providers (Section 1 General Information and Section 2(g)(Occupational Therapists));

(j) an occupational therapist (mental health)  the amount worked out under the DVA document entitled “Occupational Therapists (Mental Health) Schedule of Fees”, referred to in Schedule 1, as the document relates to an occupational therapist (mental health), on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects occupational therapists (mental health));

(k) an optical dispenser of visual aids  the amount worked out under the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles , the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1, and the Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects optical dispensers));

(l) an optometrist  the amount worked out under the DVA document entitled “Optometrist Fees for Consultation”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects optometrists));

(m) an orthoptist  the amount worked out under the DVA document entitled “Orthoptists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects orthoptists));

(ma) an orthotist  the amount worked out under the DVA document entitled “Orthotists Schedule of Fees” referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General information and Section 2(n) (Orthotists));

(n) an osteopath  the amount worked out under the DVA document entitled “Osteopaths Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the

Notes for Allied Health Providers (Section 1 General Information and Section 2(i)(Osteopaths));

(oa) an outreach program counsellor — the amount worked out under the DVA document entitled “Veterans and Veterans Families Counselling Service (VVCS) Outreach Program Counsellor Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the VVCS OPC Provider Notes as the Notes apply to the person as a psychologist or social worker (mental health), as the case may be;

(p) a physiotherapist  the amount worked out under the DVA document entitled “Physiotherapists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and section 2(j)(Physiotherapists));

(q) a podiatrist  the amount worked out under the DVA document entitled “Podiatrists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the

Notes for Allied Health Providers (Section 1 General Information and Section 2(k)( Podiatrists));

(ra) a clinical psychologist  the amount worked out under the DVA document entitled “Clinical Psychologists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects clinical psychologist (including as a psychologist));

(r) a psychologist  the amount worked out under the DVA document entitled “Psychologists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the

Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects psychologists (other than as a clinical psychologist));

(sa) a social worker (general)  the amount worked out under the DVA document entitled “Social Workers Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects social workers (other than as a social worker (mental health));

(s) a social worker (mental health)  the amount worked out under the DVA document entitled “Social Workers (Mental Health) Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(a)(as section 2(a) affects social workers (mental health));

(u) a speech pathologist  the amount worked out under the DVA document entitled “Speech Pathologists Schedule of Fees”, referred to in Schedule 1, on condition that the treatment was provided in accordance with the Principles and the Notes for Allied Health Providers (Section 1 General Information and Section 2(l)(Speech Pathologists));

except where the Commission, having regard to the matters specified in paragraph 3.2.2, is satisfied that there are exceptional circumstances justifying payment of a higher fee.

3.5.2 The Commission will only accept financial responsibility for treatment:

(a) that is reasonably necessary for the adequate treatment of the eligible person;

(b) that is given by an appropriate category of health care provider; and

(i) is in the form, if any, approved by the Commission for this purpose ('approved form'); and

(ii) contains, or is accompanied by, any information required by any direction in any approved form; and

(iii) is lodged at an appropriate place or with an appropriate person within the period of 2 years (or such longer period as is allowed in accordance with paragraph 3.5.2A) from the date of rendering the service to which the claim relates.

Note 1: a claim is taken to have been lodged on the day it is received.

Note 2: 'appropriate place' means an office of the Department in Australia, the Department of Human Services or a place approved by the Commission for the purpose of lodging claims.

Note 3: 'appropriate person' means a person approved by the Commission for the purpose of lodging claims.

Note 4: a claim may be lodged by means of an electronic transmission.

3.5.2A Upon application in writing, by a claimant, to the Commission, the Commission may, in its discretion, by notice in writing served on the claimant, allow a longer period for lodging a claim than the period of 2 years referred to in subparagraph 3.5.2(c).

Note: 'claimant' means an appropriate category of health provider seeking payment in respect of treatment provided under the Principles.

3.5.2B In exercising its power under paragraph 3.5.2A to allow a longer period for lodging a claim, the Commission shall have regard to all matters that it considers relevant, including, but without limiting the generality of the foregoing, any hardship that might be caused to the claimant if a longer period is not allowed.

Note: 'claimant' means an appropriate category of health provider seeking payment in respect of treatment provided under the Principles.

3.5.3 Subject to paragraph 3.5.3A, the Commission will not accept financial responsibility for the cost of the following treatment by health care providers, including treatment by dentists, physiotherapists and podiatrists:

(a) services that have been paid for, wholly or partly, by the Department of Human Services, as a medicare benefit, or by a health insurance fund; or

(b) services where the cost is otherwise recoverable, wholly or partly, by way of a legal claim; or

(d) examination for a medical certificate for membership of a friendly society.

3.5.3A Paragraph 3.5.3(a) does not apply to treatment that is private accommodation provided to an entitled person as a private patient in a hospital where a private health insurer of the person agrees to pay the difference between the cost of shared accommodation for the person at the hospital and the cost of the private accommodation for the person — the RPPPs covers such treatment.

Note 1: “private patient” is defined in s.90A(8) of the Act.

Note 2: this provision ensures paragraph 3.5.3(a) does not prohibit the Commission from accepting responsibility for part of the cost of private accommodation in a hospital where a private health insurer pays for the remainder of the cost.

The Commission’s responsibility in this area is regulated by the RPPPs i.e. cost-sharing between the Commission and the entitled person or a private health insurer is worked out under the RPPPs.

3.5.4 Where the Commission accepts financial responsibility under these Treatment Principles, it does so on behalf of the Commonwealth.

PART 6A — COORDINATED VETERANS' CARE PROGRAM

6A.1 Outline

The “Coordinated Veterans' Care Program” (program) is an initiative that aims to improve the health of a class of entitled persons so they have fewer hospital admissions.

The entitled persons are:

Gold Card holders with complex care needs due to diagnosis of a particular chronic health condition (set out in Principle 6A.5); and
White Card holders with an accepted mental health condition with complex care needs due to the diagnosis of that mental health condition as a chronic health condition (set out in Principle 6A.5).

The element of the program intended to reduce hospital admissions is external oversight of a person’s health regimen for a period of care of 3 months (carried over to consecutive periods of 3 months if the treatment is proving positive).

The oversight will be performed by a general practitioner and the general practitioner’s practice nurse (or a community nurse via a DVA-contracted community nursing provider) or an Aboriginal and/or Torres Strait Islander Primary Health Care worker, if more appropriate).

Essentially the general practitioner will prepare a comprehensive care plan for the entitled person and the general practitioner’s practice nurse (or a community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker) will co-ordinate health care services under the plan. The general practitioner will provide oversight throughout. In cases where a general practitioner is unable to obtain the services of a nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker as a care co-ordinator, the general practitioner may provide that care co-ordination.

In addition to having their health care services overseen and co-ordinated, some entitled persons in the program who the general practitioner considers are socially isolated and would benefit from a service under a particular community care program aimed at providing the person with more social contact, may be referred by the general practitioner to a VHC assessment agency (an agency under the Veterans’ Home Care Program) for an assessment as to the suitability of the person for a social support service under that Program.

Accordingly, two main treatments are provided under the program:

 GP Care Leadership treatment

 practice nurse/community nurse/ Aboriginal and/or Torres Strait Islander Primary Health Care worker/care co-ordination treatment

An ancillary treatment under the program is:

 GP referral for social support service assessment

The main treatments relate to the oversight and co-ordination of health care services under the entitled person’s comprehensive care plan and are in addition to existing treatments available to the entitled person under the Medicare Benefits Schedule and the Treatment Principles.

The ancillary treatment may be provided by an approved provider of Veterans’ Home Care services following a request for social support services from a VHC assessment agency. The general practitioner will have decided the person is socially isolated and that a social support service might prevent the person from being admitted or re-admitted to hospital. The VHC assessment agency will assess the person’s suitability for a social support service.

6A.1A In this Part:

accepted mental health condition means that the entitled person has a mental health condition for which the person is entitled to be provided with treatment under Part V of the Act on the basis that the condition is due to a war-caused injury or war-caused disease.

Note: The paragraph 1.4.1 definition of “war-caused” includes a person with a DRCA disability.

Note 2: A veteran or eligible ADF member who receives treatment for a mental health condition as a member of a class of persons specified in Part 2 of the Veterans’ Entitlements (Expanded Access to Non-Liability Health Care for Mental Health Treatment) Determination 2017 (Instrument 2017 No. R24), as in force from time to time; will not be eligible for the Coordinated Veterans’ Care Program.

6A.2 Treatments under the Coordinated Veterans' Care Program

6A.2.1 GP Care Leadership treatment/GP Home Care service (category C) Referral

6A.2.2 A general practitioner may, under the Coordinated Veterans' Care Program, provide:

(a) GP Care Leadership treatment; or

(b) a GP Home Care service (category C) Referral; or

for an entitled person.

6A.2.3 Practice Nurse Care Co-ordination treatment

6A.2.4 A practice nurse may, under the Coordinated Veterans' Care Program, provide Practice Nurse Care Co-ordination treatment to an entitled person.

6A.2.5 Community Nurse Care Co-ordination treatment

6A.2.6 A DVA-contracted community nursing provider may, under the Coordinated Veterans' Care Program, provide Community Nurse Care Co-ordination treatment to an entitled person.

6A.2.7 Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment

6A.2.8 An Aboriginal and/or Torres Strait Islander health worker may, under the Coordinated Veterans' Care Program, provide Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment to an entitled person.

6A.3 GP Approval of Subsequent Period of Care

6A.3.1 Before any subsequent period of care of an entitled person by a general practitioner commences, being a general practitioner who is treating the person under the Coordinated Veterans' Care Program (Program), the general practitioner is to decide if the person’s continued participation in the Program would meet the aims of the Program (i.e. reduce hospitalisation of the person/avoid duplication of services/provide cost-effective treatment).

Note 1: the first period of care by a general practitioner commences on the date the general practitioner decides to admit the entitled person to the Program (admission date). Any following period of care by the same general practitioner is a subsequent period of care. The first period of care by a general practitioner may also occur where the general practitioner is a different general practitioner for the person. Any following period of care by the same general practitioner is a subsequent period of care.

Note 2: the period of care by a general practitioner is set out in the Notes for Coordinated Veterans' Care Program Providers and is a period of 3 months.

6A.3.2 For making the decision in 6A.3.1, the general practitioner is to:

(a) review the entitled person’s file maintained by the general practitioner and any other information the general practitioner considers relevant; and

(b) ascertain if the person is eligible for a subsequent period of care by the general practitioner.

Note: see 6A.6.2

6A.3.3. If the general practitioner decides the entitled person should continue to participate in the Program, because the person meets the aims of the Program and is eligible for a subsequent period of care by the general practitioner, the general practitioner is to:

(a) approve a subsequent period of care by the general practitioner of the entitled person before the period commences (approval);

(b) make a record of the approval (which may be in electronic form), containing the date of the approval;

(d) take any necessary steps to facilitate the provision of the subsequent period of care by the general practitioner to the entitled person.

6A.3.4. Where a general practitioner approves a subsequent period of care by the general practitioner for an entitled person, before the expiry of a current period of care by the general practitioner for the person, the subsequent period of care commences on the day following the day on which the current period of care expired.

6A.3.5. Where a general practitioner approves a subsequent period of care by the general practitioner for an entitled person (approval), after the expiry of a current period of care by the general practitioner for the person, the subsequent period of care commences on the date of the approval.

6A.3.6. If the general practitioner decides not to approve a subsequent period of care by the general practitioner of the entitled person, because the person does not meet the aims of the Program or is ineligible for a subsequent period of care by the general practitioner, the general practitioner is to:

(a) notify (including by telephone) any DVA-contracted community nursing provider who may have co-ordinated care for the entitled person under the Program immediately before the potential subsequent period of care by the general practitioner, of the decision;

(b) if the entitled person was receiving a Home Care service (category C) immediately before the potential subsequent period of care by the general practitioner, notify (including by telephone) the VHC assessment agency for the person, of the decision;

6A.4 Commission Financial Responsibility for Treatment under the Coordinated Veterans' Care Program

6A.4.1 The Commission will accept financial responsibility for:

(a) GP Care Leadership treatment;

(b) Practice Nurse Care Co-ordination treatment;

(d) Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment;

provided to an entitled person, during a period of care of the person by the general practitioner, the practice nurse, the community nurse or the , Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment as the case may be, if the treatment is provided:

(a) in accordance with the Principles and the Notes for Coordinated Veterans' Care Program Providers; and

(b) during a period of care provided to the entitled person by the general practitioner under the Coordinated Veterans' Care Program (Program).

6A.4.2 The financial amounts the Department will pay for:

(a) GP Care Leadership treatment, Practice Nurse Care Co-ordination treatment and Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment — are set out in the DVA document entitled: “Department of Veterans’ Affairs Fee Schedules for Medical Services”, referred to in Schedule 1;

(b) Community Nurse Care Co-ordination treatment — are set out in the DVA document entitled:”DVA Community Nursing Schedule of Fees”, referred to in Schedule 1.

Note: the Department of Human Services will pay fees on behalf of the Department under a Services Agreement.

6A.4.3 Subject to 6A.4.4, the Commission is only to accept financial responsibility for a period of care provided to an entitled person by a general practitioner, practice nurse, community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker under the Coordinated Veterans' Care Program (Program) if any previous period of care provided by, respectively, a general practitioner, practice nurse, community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker under the Program in respect of the entitled person has expired.

Note: Under the Coordinated Veterans' Care Program a period of care provided by a general practitioner, practice nurse, community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker must be in respect of the Coordinated Veterans' Care Program treatment the health care provider may provide under the Program.

6A.4.4 A practice nurse or community nurse (collectively called “nurse 2”) may provide a period of care comprised of, respectively, Practice Nurse Care Co-ordination treatment or Community Nurse Care Co-ordination treatment, to an entitled person under the Program, where a period of care comprised of, respectively, Practice Nurse Care Co-ordination treatment or Community Nurse Care Co-ordination treatment being provided in respect of the entitled person by another practice nurse or community nurse, as the case requires, (collectively called “nurse 1”) under the Program has not expired — if the general practitioner or DVA-contracted community nursing provider, as the case requires, for nurse 2, has obtained prior approval.

Note 1: Where a period of care provided by nurse 2 and nurse 1 overlaps, and prior approval has been obtained for nurse 2’s period of care, the Commission may accept financial responsibility for the two simultaneous periods of care.

Note 2: “prior approval” is defined in 1.4.1 and 3.2.2 is also relevant. The grant of prior approval is discretionary and for 6A.4.4 will be considered on a case-by-case basis.

6A.4.5 The payment of a fee for Practice Nurse Care Co-ordination treatment and Aboriginal and/or Torres Strait Islander Health Worker Care Co-ordination treatment will be made by the Department to the general practitioner who employed or engaged the practice nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker, as the case may be, at the time the treatment was provided.

6A.4.6 The payment of a fee for Community Nurse Care Co-ordination treatment provided by a community nurse will be made by the Department to the DVA-contracted community nursing provider who employed or engaged the nurse at the time the treatment was provided.

6A.4A Arrangements with Service Providers

6A.4A.1 For the purpose of facilitating the provision of Coordinated Veterans' Care Program treatment to entitled persons, the Commission or the Department may enter into an arrangement with a person to:

(a) assist in identification of possible participants in the Coordinated Veterans' Care Program and provide general support to the Commission or Department in respect of the program including:

(i) data analysis to identify and notify potential participants and their usual general practitioner or medical practitioner;

(ii) undertaking ongoing analysis and reporting to support program evaluation and monitoring;

(iii) promoting the program and providing supplementary support materials for general practitioners and participants in the Program; or

(b) deliver training modules and resources in Chronic Disease Management to general practitioners, medical practitioners, Practice Nurses and Community Nurses; or

6A.5 Entitlement to Participation in the Coordinated Veterans' Care Program and to Coordinated Veterans' Care Program Treatment under the program

6A.5.1 Subject to 6A.3 and 6A.6, an entitled person is entitled to participation in the Coordinated Veterans' Care Program (program) and to Coordinated Veterans' Care Program treatment under the program if:

(1) in the opinion of a general practitioner treating the person:

(a) in the opinion of a general practitioner treating the person the entitled person has a chronic health condition (including an accepted mental health condition); and

(b) the condition in (1)(a) has resulted in the person being admitted frequently to hospital or could reasonably result in the person being admitted frequently to hospital; and

(i) one or more of:

(aa) multiple co-morbidities that complicate the treatment regimen for the person;

(bb) the person’s condition is unstable with a high risk of acute exacerbation;

(cc) the condition is contributed to by frailty, age and/or social isolation factors;

(dd) there are limitations in self management and monitoring;

and:

(ii) needs which require a treatment regimen that involves one or more of the following complexities of ongoing care:

(aa) multiple care providers;

(bb) complex medication regimen;

(cc) frequent monitoring and review;

(dd) support with self management and self monitoring.

(2) the entitled person is eligible for treatment under the Act:

(a) as a Gold Card holder; or

(b) as a White Card holder with an accepted mental health condition; and

(3) the person is an Australian resident and living in Australia; and

(4) the person has consented to participation in the program and the admitting general practitioner has recorded the consent (which may be an electronic record); and

Note: under the Notes for Coordinated Veterans' Care Program Providers the general practitioner is to store the consent.

(5) the general practitioner treating the person has prepared, in consultation with the person, a Comprehensive Care Plan; and

(6) the general practitioner admits the person to the program by making a decision to that effect and keeping a record of it.

6A.6 Ineligibility for participation in the Coordinated Veterans' Care Program (program) and for Coordinated Veterans' Care Program Treatment and GP Home Care service (category C) Referral under the program

6A.6.1 An entitled person is ineligible to be admitted to the Coordinated Veterans' Care Program (Program) by a general practitioner for the person if any one of the following applies to the person:

(a) the person is receiving residential care; or

Note: receiving residential care (respite) does not disentitle a person to participation in the program.

(b) the person has been diagnosed by a medical practitioner as having a condition that, in the opinion of the general practitioner, would be likely to be terminal within 12 months after the person is admitted to the program, if the person were to be admitted; or

6A.6.2 An entitled person is not eligible for a subsequent period of care by a general practitioner under the Program if immediately before the commencement of the potential period of care the matters in (a) or (c) of 6A.6.1 apply to the person.

Note: the period of a period of care by a general practitioner is set out in the Notes for Coordinated Veterans' Care Program Providers and is a period of 3 months.

6A.7 Date of Admission for Participation in the Coordinated Veterans' Care Program

6A.7.1 Subject to 6A.3 and 6A.6, treatment of an entitled person under the Coordinated Veterans' Care Program (program) commences on the admission day for the person and continues throughout any period of care provided by a general practitioner to the entitled person under the program.

Note: treatment under the program provided by a practice nurse, community nurse or Aboriginal and/or Torres Strait Islander Primary Health Care worker can only occur during a period of care provided by a general practitioner under the program.

6A.8 GP Home Care service (category C) Referral

6A.8.1 A general practitioner treating an entitled person under the Coordinated Veterans' Care Program may decide the person would benefit from a Home Care service (category C) and may refer the person to a VHC assessment agency for an assessment as to the person’s suitability for the service and, depending on the outcome, the agency may allocate responsibility for providing the Home Care service (category C) to an approved provider. The referral is treatment known as: GP Home Care service (category C) Referral.

Note: for the purposes of 7.3A.1(1)(a)(iii) the referral to a VHC assessment agency is also taken to be a referral to the Commission.

6A.8.2 The general practitioner may provide a GP Home Care service (category C) Referral for an entitled person if:

(1) the person is admitted to the Coordinated Veterans' Care Program; and

(2) in the opinion of the general practitioner:

(a) the person has a limited or inadequate social support network and could reasonably be at risk of hospitalisation for a condition in 6A.5.1(1)(a) because of that social situation; and

(b) the risk of the person being hospitalised for a condition in 6A.5.1(1)(a) may be significantly reduced if the person received a Home Care service (category C).

Note: a referral must comply with the requirements in the definition of Home Care service (category C) Referral.

6A.9 Procedures under the Coordinated Veterans' Care Program.

6A.9.1 A general practitioner may medically assess an entitled person the general practitioner is treating to determine if the person would benefit from participation in the Coordinated Veterans' Care Program (Program).

6A.9.2 If the general practitioner decides the entitled person would benefit from participation in the program, and the person is entitled to participate in the program, then the general practitioner is to inform the entitled person that the person’s participation in the program is conditional upon the person consenting to personal information about the person that is relevant to the person’s treatment under the program being provided to bodies such as:

 the Department;

 Contractors to the Department who provide services related to the administration of the Program or who would provide a Home Care service (category C) (social support service) to the person;

 the Department of Human Services (which pays treatment costs for the Department);

 health care providers associated with the person’s treatment under the program.

The general practitioner is to obtain the person’s consent, if the person is to participate in the program, record it and store it in a readily retrievable form.

Note: consent may be recorded and stored in electronic form.

6A.9.3 Once an entitled person’s consent is obtained the general practitioner is to admit the person to the program. This takes the form of the general practitioner recording in writing (including in electronic form) that the person has been admitted to the program. Participation in the program commences on and from the admission date.

6A.9.4 The general practitioner is to prepare, in consultation with the person, a Comprehensive Care Plan for the person.

6A.9.5 A practice nurse (nurse working for the general practitioner) or, if appropriate, a community nurse (nurse working for a DVA-contracted community nursing provider) or an Aboriginal and/or Torres Strait Islander Primary Health Care worker (working for the general practitioner) will co-ordinate care services under the Comprehensive Care Plan (care co-ordinator). The general practitioner may need to refer co-ordination of the Comprehensive Care Plan to a DVA-contracted community nursing provider if, for example, the general practitioner does not employ a practice nurse. In some cases the general practitioner may not be able to secure the services of a care co-ordinator and may need to provide the service themselves but the main role of the general practitioner is to provide oversight of the care co-ordination under the Comprehensive Care Plan.

6A.9.6 Part of the monitoring mechanism for the program involves the general practitioner assessing the progress an entitled person is making (progress assessment). This is to occur toward the end of a period of care by the general practitioner and before the general practitioner provides a further period of care to the person. More details of the procedure is at 6A.3. A progress assessment is not a prerequisite to the commencement of an initial period of care.

6A.9.7 If the general practitioner decides that the entitled person is socially isolated and that because of that situation the person could be reasonably at risk of being hospitalised for a condition in 6A.5.1(1)(a) and that the risk of hospitalisation may be significantly reduced by the provision of a Home Care service (category C) to the person — then the general practitioner may refer the person to a VHC assessment agency for an assessment as to the person’s suitability for the service. The referral is called: GP Home Care service (category C) Referral

6A.9.8 The VHC assessment agency is to assess a person pursuant to a GP Home Care service (category C) Referral and is to determine if the person is suitable for a Home Care service (category C), using the standard assessment process that the agency applies to all assessments for services under the Veterans’ Home Care Program, and is to determine the type, duration and frequency of any Home Care service (category C) to be provided to a person.

6A.9.9 When providing treatment under the Coordinated Veterans' Care Program a general practitioner, a practice nurse, a DVA-contracted community nursing provider (for a community nurse), and an Aboriginal and/or Torres Strait Islander Primary Health Care worker are to comply with the requirements in these Principles and any requirements in the Notes for Coordinated Veterans' Care Program Providers that relate to them.

PART 7 — TREATMENT GENERALLY FROM OTHER HEALTH PROVIDERS

7.1 Prior approval and financial responsibility for health services

7.1.1 Except where provided in:

(1) the Principles;

(2) the Notes for Allied Health Providers; or

(3) a Fee Schedule;

the Commission’s prior approval for a treatment under this Part is not required.

7.1.1A In relation to any occasion of service to an entitled person under these Principles, except an occasion of service that is a service under the Veterans' Home Care Program, a health provider shall bill only the Department and that bill shall be for full settlement of the account for the service provided to the entitled person but in relation to any occasion of service to an entitled person under these Principles that is the provision of a service under the Veterans' Home Care Program, a health provider shall bill the Department but not for any co-payment payable by an entitled person to the health provider and the bill presented to the Department shall be for full settlement of the account for the service provided to the entitled person.

7.1.2 Subject to these Principles and in addition to services provided under principle 2.6 and paragraph 5.1.3, the Commission may provide, arrange, or accept financial responsibility for the following:

(a) audiology

(aa) diabetes educator services;

(b) dietetics;

(d) community nursing;

(dd) exercise physiology;

(e) occupational therapy;

(f) optometry;

(g) orthoptics;

(ga) orthotic services;

(h) osteopathic services;

(i) Home Care service (category A); Home Care service (category B);

(j) physiotherapy;

Note: Physiotherapy includes hydrotherapy (see paragraph 1.4.1)

(k) podiatry;

(l) psychology;

(m) social work;

(n) speech pathology.

7.1.3 The Commission will not accept financial responsibility for a service listed in paragraph 7.1.2 for an entitled person receiving residential care if the Commission is satisfied that it is more appropriate that the service is provided by the owner or operator of the residential care facility because, due to assistance (financial or otherwise) received by the owner or operator of the residential care facility under Commonwealth, State or Territory legislation, it is fair for the owner or operator of the residential care facility to bear the cost of supplying the service.

Note: For example, if the Commission is taken to have accepted financial responsibility for amounts in respect of the entitled person’s residential care under Part 10 on the basis that those amounts are intended to cover services listed in paragraph 7.1.2, the Commission will not also accept financial responsibility for those services under paragraph 7.1.2.

7.1.4 Treatment in an entitled person’s home may be approved where the entitled person is medically unable to attend the relevant facilities or where the entitled person is entitled to treatment at home under the Veterans' Home Care Program.

7.1A Notes for Providers

7.1A.1 In order for the Commission to be taken to have arranged treatment provided to an entitled person by a health care provider in an item (denoted by a number) in Column A below, the treatment must have been provided in accordance with the section of the Notes for Allied Health Providers or with the VVCS OPC Provider Notes, as the case may be, for that item in Column B below:

Column A Column B

		Notes for Allied Health Providers
	Provider Type	General section	Provider specific section
1	Chiropractors	Section 1 - General Information	Section 2(b) – Chiropractors
2	Clinical Psychologists (except where providing service as outreach program counsellors)	“	Section 2(a) – Allied Mental Health Care Providers
3	Dentists, Dental Specialists & Dental Prosthetists	“	Section 2(c) – Dentists, Dental Specialists and Dental Prosthetists
4	Diabetes Educators	“	Section 2(d) - Diabetes Educators
5	Dietitians	“	Section 2(e) – Dietitians
6	Exercise Physiologists	“	Section 2(f) – Exercise Physiologists
7	Neuropsychologists	“	Section 2(a) – Allied Mental Health Care Providers
8	Occupational Therapists	“	Section 2(g) – Occupational Therapists
9	Occupational Therapists – Mental Health	“	Section 2(a) – Allied Mental Health Care Providers
10	Optometrists, Orthoptists & Optical Dispensers	“	Section 2(h) - Optometrists, Orthoptists & Optical Dispensers
10A	Orthotists	“	Section 2(n) - Orthotists
11	Osteopaths	“	Section 2(i) – Osteopaths
12	Physiotherapists	“	Section 2(j) – Physiotherapists
13	Podiatrists	“	Section 2(k) – Podiatrists
14	Psychologists (except where providing service as outreach program counsellors)	“	Section 2(a) – Allied Mental Health Care Providers
15	Social Workers (General) (except where providing service as outreach program counsellors)	“	Section 2(a) – Allied Mental Health Care Providers
16	Social Workers (Mental Health) (except where providing service as outreach program counsellors)	“	Section 2(a) – Allied Mental Health Care Providers
17	Speech Pathologists	“	Section 2(l) – Speech Pathologists
		VVCS OPC Provider Notes
18	Outreach Program Counsellor	VVCS OPC Provider Notes

7.1B Disqualified Health Care Providers

7.1B.1 The Commission is not to accept financial responsibility for the cost of a service provided to an entitled person by, or on behalf of, a health care provider if, at the time the service was provided, a medicare benefit would not have been payable in respect of the service under section 19B of the Health Insurance Act 1973 (in force from time to time) if the health care provider had provided the service as a practitioner under that Act.

7.2 Registration or enrolment of providers

7.2.1 Where a provider of a service specified in principle 7.1 (other than a service of community nursing) is practising in a State or Territory that has legislation requiring the registration of the occupation, the provider must be registered under that legislation.

Note: the occupational registration of DVA-contracted community nursing providers is dealt with in the arrangements between the Commission and DVA-contracted community nursing providers.

7.2.2 Where a State or Territory does not have legislation concerning registration, a provider of a service specified in principle 7.1 (other than a service of community nursing) must be registered in another State or possess qualifications that would permit registration in another State or must be registered in another Territory or possess qualifications that would permit registration in another Territory, if that other State or other Territory has legislation requiring the registration of the occupation in question

Note: the occupational registration of DVA-contracted community nursing providers is dealt with in the arrangements between the Commission and DVA-contracted community nursing providers.

7.2.3 Where the provider of a service specified in principle 7.1 (other than a service of community nursing) is a corporate entity and is practising in a State or Territory that has legislation enabling registration of the corporate entity, both the person actually delivering the service and the corporate entity must be registered under the relevant legislation.

Note: the occupational registration of DVA-contracted community nursing providers is dealt with in the arrangements between the Commission and DVA-contracted community nursing providers.

7.3 Community nursing

7.3.3 The Commission will accept financial responsibility for community nursing services for an entitled person only if:

(a) the person has been referred to a community nursing provider by a general practitioner, a treating doctor in a hospital, a hospital discharge planner, an authorised nurse practitioner, or a VHC assessment agency; and

Note: paragraph 7.3.6 sets out the community nursing provider to whom an entitled person can be referred under paragraph 7.3.3(a).

(b) a community nursing provider, pursuant to an arrangement with the Commission, has undertaken a nursing assessment of the entitled person prior to the commencement of care and assessed that the person has a clinical need or a personal care need, or both, for the community nursing service.

7.3.4 All of an entitled person’s care documentation prepared by a community nursing provider shall be provided to the Department upon request by the Department to the community nursing provider.

7.3.5 An entitled person whose care needs, due to their complexity and care regime, are significantly outside of the scope of the community nursing classification to which they belong, is treated under the exceptional case process. Before a person can be treated under the exceptional case process, prior approval must be obtained from the Commission.

7.3.6 A referral to a community nursing provider is to be made only to a community nursing provider that has entered into, and is bound by, an agreement with the Commission or the Department to provide community nursing services during the relevant period of treatment and in the geographical area in which the entitled person resides.

7.3.6A If no community nursing provider referred to in paragraph 7.3.6 can provide the relevant community nursing care within a reasonable time, the Commission may approve a referral to another community nursing provider.

7.3.7 The Commission will not accept, as part of a community nursing service, financial responsibility for any domestic help services such as cooking, shopping, cleaning, laundry, transport and companionship.

7.3A Veterans' Home Care Program

7.3A.1 (1) The Commission may:

(a) examine the circumstances of an entitled person and assess the suitability of the person for:

(i) a Home Care service (category A); or

(ii) a Home Care service (category B); or

(iii) pursuant to a GP Home Care service (category C) Referral, a Home Care service (category C).

Note: the Commission has delegated its assessment power to a contractor known as a VHC assessment agency.

(2) The Commission may determine that an assessment made under paragraph (1) is to be effective from a date before or after the date on which the assessment is made.

(3) The Commission shall ensure a record is made of any assessment under paragraph (1) and any determination under paragraph (2).

(4) A record under paragraph (3) may be made and maintained in electronic form.

7.3A.3 (1) An entitled person is not entitled to a service of Home and Garden Maintenance if the provision of the service would mean the person had received Home and Garden Maintenance for a period or periods that would exceed, or cumulatively exceed, 15 hours over the relevant period.

7.3A.3 (2) For the purposes of paragraph 7.3A.3 (1), the relevant period is a period of 12 months commencing on the date when the Commission accepted financial liability for the provision of Home and Garden Maintenance to the entitled person, or on the anniversary of that date.

Note: the intention is that unused hours of Home and Garden Maintenance in a 12 month period are not carried over into the next 12 month period.

7.3A.4 Outcome of Assessment

(1) Where under 7.3A.1(1) the Commission decides that an entitled person is not suitable for a relevant service, it shall inform the entitled person accordingly and give reasons for its decision.

(2) Where under 7.3A.1(1) the Commission decides that an entitled person is suitable for a relevant service, it shall:

(a) determine the type, duration and frequency of the service;

(b) in the case of a Home Care service (category A) or a Home Care service (category C) — allocate responsibility for providing the service to an appropriate approved provider; and

(c ) in the case of a Home Care service (category B) — provide the service.

Note (1): in practice the Commission may delegate its power to assess a person’s suitability for a service to contractors (called VHC assessment agency).

Note (2): The Commission may also delegate its power to allocate the task of providing any “category A or C service” to contractors (called a VHC assessment agency).

Note (3): The Commission may delegate its power to provide a Home Care service (category B) to a contractor (e.g. an instrumentality of a State or Territory).

Note (4): Contractors may, in turn, sub-contract the responsibility to provide a relevant service.

7.3A.4A An approved provider may provide a Home Care service (category A), a Home Care service (category B) or a Home Care service (category C) to an entitled person.

7.3A.5 The Commission may accept financial responsibility for the provision of a Home Care service (category A) to an entitled person by an approved provider if the service is supplied:

(i) in accordance with the arrangement between the approved provider and the Commission; and

(ii) in accordance with the terms of a decision under paragraph 7.3A.1(1) that the entitled person is suitable for the service; and

(iii) in accordance with the Principles.

7.3A.6 The Commission may accept financial responsibility for the provision of a Home Care service (category B) to an entitled person by the Commission.

Note: in practice the Commission may delegate its power to assess "Home Care need" to a contractor and may delegate its power to supply a Home Care service (category B) to a contractor. Those contractors may, in turn, sub-contract the obligation to supply the relevant services.

7.3A.6B The Commission may accept financial responsibility for the provision of a Home Care service (category C) to an entitled person by an approved provider, for a period of care provided by a general practitioner to the entitled person under the Coordinated Veterans' Care Program, if:

(1) the approved provider has an arrangement with the Commission or the Department to provide a Home Care service (category A) or Home Care service (category B) to an entitled person; and

(2) the service has been requested for the person by a VHC assessment agency pursuant to a GP Home Care service (category C) Referral and pursuant to an assessment by the agency of the person’s suitability for the service; and

(3) the service is in accordance with the request from the VHC assessment agency; and

Note: it will be the VHC assessment agency’s responsibility to inform the approved provider of the terms on which the service is to be provided e.g. frequency of service.

(4) the service is in accordance with any requirements in the Notes for Coordinated Veterans' Care Program Providers (Notes) that relate to an approved provider delivering a Home Care service (category C) to an entitled person; and

(5) the entitled person is otherwise entitled to the service and is not, at the time of the service, receiving residential care; and

(6) the service is not essentially the same as a Home Care service (category A) or Home Care service (category B)

the person is entitled to receive.

7.3A.7 For the purposes of the Principles, an approved provider is deemed to be a health care provider.

7.3A.8 Subject to paragraph 7.3A.9, a condition of any arrangement between the Commission and an approved provider for the provision of a Home Care service (category A) or Home Care service (category C)

to an entitled person by the approved provider or any sub-contractor engaged by it, is that:

(a) the approved provider, and any such sub-contractor, shall not demand, receive or assign, an amount from the entitled person in relation to the provision of the Home Care service (category A) or Home Care service (category C) that exceeds $5 per hour of service; and

(b) the approved provider, and any such sub-contractor, shall not demand, receive or assign a proscribed amount from the entitled person in relation to the provision of the Home Care service (category A) or Home Care service (category C).

7.3A.9 For the purposes of paragraph 7.3A.8, in relation to a proscribed amount that is an exempt amount, it is only a condition of an arrangement not to demand, receive or assign such a proscribed amount if the Commission has made a determination under paragraph 7.3A.10 and notified the approved provider, whether by electronic means or otherwise, of the effect of that determination.

7.3A.10 Pursuant to a request in writing from an entitled person or an approved provider, the Commission shall determine whether, in the opinion of the Commission, an entitled person is or is not an exempt entitled person and such a determination shall be recorded in writing and shall be prima facie evidence of the matters contained therein.

Note: an exempt entitled person is not required to pay an amount the person would otherwise be required to pay to an approved provider in respect of a Home Care service (category A) or Home Care service (category C).

7.3A.11 Where:

(a) under paragraph 7.3A.8, an entitled person cannot be required to pay an amount of money in respect of a Home Care service (category A) or Home Care service (category C) provided or to be provided to that person by an approved provider or a sub-contractor, because:

(i) the person is an exempt entitled person; or

(ii) the Home Care service (category A) or Home Care service (category C) provided or to be provided to the entitled person is a similar service to a Home and Community Care Program service the entitled person received immediately before 1 January 2001 and in respect of which the entitled person had not been required to pay a charge ("similar service no charge"); or

(iii) the Home Care service (category A) or Home Care service (category C) provided or to be provided to the entitled person is a similar service to a Home and Community Care Program service the entitled person received immediately before 1 January 2001 and in respect of which the entitled person had been required to pay a charge ("similar service some charge") but the amount of money that could have been required of the person under the Veterans' Home Care Program, but for it being a proscribed amount, exceeds that charge; and

(b) a Home Care service (category A) or Home Care service (category C) is provided to the entitled person by an approved provider or a sub-contractor;

the Commission will accept responsibility to pay to the approved provider in respect of the Home Care service (category A) or Home Care service (category C):

(c) in the case where the entitled person could not be required to pay an amount because the person was an exempt entitled person — an amount equal to the amount the person could have been required to pay if the person had been an entitled person who was not an exempt entitled person;

(d) in the case where the entitled person could not be required to pay an amount because the person was provided with a "similar service no charge" — an amount equal to the amount the person could have been required to pay if the Home Care service (category A or Home Care service (category C) provided to the entitled person had not been a "similar service no charge";

(e) in the case where the entitled person could not be required to pay a certain amount because the person was provided with a "similar service some charge" and the amount the person could not be required to pay was a proscribed amount because it exceeded the amount the person was charged when the person received the Home and Community Care Program service on which the "similar service some charge" was based — an amount equal to that proscribed amount;

Note: it is the intention that the Commission accept responsibility for a proscribed amount referred to in paragraph (f) of the definition of "proscribed amount" (part of charge per hour) and not for the proscribed amount referred to in paragraph (b) of the definition of "proscribed amount" (amount exceeding maximum amount payable weekly or over a longer period).

7.3A.12 A condition of any arrangement between the Commission and an approved provider for the provision of a Home Care service (category A) to an entitled person by the approved provider or any sub-contractor engaged by it, is that a Home Care service (category A) will not be provided to an entitled person receiving residential care under the Aged Care Act 1997 including where the Commission accepts financial responsibility for the provision of that residential care pursuant to the Principles.

7.3A.13 The prior approval of the Commission for:

(a) the provision of a Home Care service (category A) to an entitled person by an approved provider;

(b) the provision of a Home Care service (category B) to an

entitled person by an approved provider; or

is not required except that in the case of the provision of a Home Care service (category A) to an entitled person by an approved provider that is emergency short term home relief (ESTHR), the prior approval of the Commission is required for the provision of ESTHR within 24 hours after a previous service of ESTHR.

Note: the fact that the Commission's prior approval for treatment is not required does not mean an assessment is not required.

Transitional

7.3A.14 For the purposes of paragraph 7.3A.15:

"former service", in relation to an entitled person, means any Home and Community Care Program service the person was receiving immediately before 1 January 2001 or after 1 January 2001 and immediately before the person seeks services under the Veterans' Home Care Program.

7.3A.15 (1) An entitled person who was receiving a former service is entitled to receive whichever of Home Care service (category A) services or of Home Care service (category B) services is the most similar to that former service if the Commission assesses the person as needing one of those services.

(2) Upon the Commission deciding a person in paragraph (1) is entitled to a Home Care service (category A) or a Home Care service (category B), then the entitlement of that person to the service is subject to the Principles.

7.3A.16 Where a decision is made under paragraph 7.3A.15 (1), including a decision not to provide a service, the Commission shall make a record of the decision and give notice of the decision to the entitled person.

Note: a decision may be recorded in electronic form and notice of the decision may be given in electronic form.

7.3A.17 Upon the Commission making a decision under paragraph 7.3A.15 (1), the entitled person's entitlement, if any, to a Home Care service (category A), or to a Home Care service (category B), has effect subject to that decision.

Limited VHC-type services for dependants and former dependants

7.3A.19A Definitions

For the purposes of paragraphs 7.3A.19A to 7.3A.22 (inclusive):

eligible person means a person who is eligible for a service.

service means a limited VHC-type service.

widow(er) means a widow or a widower.

7.3A.19 Subject to paragraph 7.3A.21, the Commission may accept financial responsibility for the provision of a limited VHC-type service to a person eligible to receive the service.

7.3A.20 A person eligible for a limited VHC-type service is a person who the Commission decides is:

(a) an entitled widow(er) of a deceased entitled veteran in circumstances where the deceased entitled veteran was, at or about the time of death, being provided with Domestic Assistance or Home and Garden Maintenance or both; or

Note: Eligibility for a limited VHC-type service (treatment) is conferred on dependants by express provisions in Part V of the Act or by Determination 7/2001 made under paragraph 88A(1)(b) of the Act.

(b) an entitled person who is a child of a deceased entitled veteran in circumstances where the deceased entitled veteran or the deceased entitled widow(er) of the deceased entitled veteran, was, at or about the time of death, being provided with Domestic Assistance or Home and Garden Maintenance or both; or

(c) an entitled person who is a former child of a deceased entitled veteran in circumstances where the deceased entitled veteran or the deceased entitled widow(er) of the deceased entitled veteran, was, at or about the time of death, being provided with Domestic Assistance or Home and Garden Maintenance or both and the former child is a person with a serious disability; or

Note: "child" under the Act has a different meaning to its normal meaning and means a person who has not turned 16 unless the person is undertaking full time education in which case the person is a child until turning 25. Accordingly a child of a veteran ceases to be a child of the veteran upon turning 16 or 25, as the case may be. The child is then a former child of the veteran.

(d) an entitled person who is a former child of a deceased entitled veteran in circumstances where the deceased entitled veteran or the deceased entitled widow(er) of the deceased entitled veteran, was, at or about the time of death, being provided with Domestic Assistance or Home and Garden Maintenance or both and the former child was a full-time carer of the deceased entitled veteran or entitled widow(er) immediately prior to the death of the entitled veteran or the entitled widow(er), as the case may be; or

Note: "child" under the Act has a different meaning to its normal meaning and means a person who has not turned 16 unless the person is undertaking full time education in which case the person is a child until turning 25. Accordingly, a child of a veteran ceases to be a child of the veteran upon turning 16 or 25, as the case may be. The child is then a former child of the veteran.

(e) an entitled person who is the partner of an entitled veteran ("veteran") and who resided with that veteran immediately before the veteran needed to leave the home in order to receive treatment and at or about the time of the veteran's departure, the veteran was being provided with Domestic Assistance or Home and Garden Maintenance or both.

(f) either: (i) a child of an entitled veteran; or

(ii) a former child of an entitled veteran;

who resided with the entitled veteran or with the entitled widow(er) of a deceased entitled veteran immediately before the entitled veteran or entitled widow(er) needed to leave the home in order to receive treatment and at or about the time of the departure of the entitled veteran or entitled widow(er):

(iii) the entitled veteran or entitled widow(er) was being provided with Domestic Assistance or Home and Garden Maintenance or both; and

(iv) in the case of a former child of an entitled veteran residing with the veteran or the entitled widow(er) of the veteran, the former child was a person with a serious disability or was the full-time carer of the entitled veteran or of the entitled widow(er) of the veteran;

7.3A.21 The conditions on which the Commission will accept financial responsibility for the provision of a limited VHC-type service to a person eligible to receive the service are:

(1) in respect of an eligible person in paragraph 7.3A.20 (a) — the service is provided for a period of no longer than 12 weeks commencing on the day after the day on which the entitled veteran died ("commencement day"), unless, within the period of 12 weeks commencing on the commencement day, the person claims a pension under Part II of the Act in which case the service is provided for no longer than the period commencing on the commencement day and ending at the end of the day on which the Department notifies the Commission of the outcome of the claim.

Note (1): in practice a Commission delegate will determine a claim and the Department will communicate details of the determination to the delegate of the Commission who arranged provision of the limited VHC-type service.

Note (2): in practice the Commission will be a delegate exercising the Commission's assessment powers.

Note (3): notification can be orally or in writing including in electronic form.

(2) in respect of an eligible person in paragraphs 7.3A.20 (e) or (f), the service is provided over a period no longer than 12 consecutive weeks commencing on the day the entitled veteran or entitled widow(er), as the case may be, left the home for treatment.

(3) the service is identical to either Domestic Assistance or Home and Garden Maintenance (or both) that the relevant entitled veteran or entitled widow(er) was receiving at or about the time of his or her death or at or about the time of his or her departure from the home for treatment, as the case may be.

(4) the service is provided on the same terms, including any liability to make a co payment, that the Domestic Assistance or Home and Garden Maintenance (or both) was provided to the relevant entitled veteran or entitled widow(er) at or about the time of his or her death or at or about the time of his or her departure from the home for treatment, as the case may be.

(5) the eligible person resided in the home of the relevant entitled veteran or relevant entitled widow(er) at the time of the death of the relevant entitled veteran or relevant entitled widow(er) or at the time the relevant entitled veteran or relevant entitled widow(er) departed from the home for treatment, as the case may be.

(6) in order for an eligible person referred to in paragraph 7.3A.20 (d) to be provided with a service, the eligible person must have been:

(a) the full-time carer of the entitled veteran immediately prior to the death of the veteran; or

(b) must have been the full-time carer of the entitled widow(er) of the deceased entitled veteran immediately prior to the death of the widow(er);

at or about the time the service is required.

Note: the intention is to ensure that a former child satisfies eligibility criteria for a sevice by reference to his or her current situation and not to a previous one. For example, a former child may, in the past, have been a full-time carer of a deceased entitled veteran who received a service. The former child then resided with the widow(er) of the deceased veteran and the widow(er) received a service. The widow(er) then dies or leaves the home for treatment but the former child is only eligible for a service if the child was the full-time carer of the widow(er). If not, and the former child cannot satisfy any other grounds of eligibility, then the former child is not eligible for a service.

7.3A.22 For the purposes of paragraph 7.3A.21, a particular veteran or widow(er) is a "relevant entitled veteran" or "relevant entitled widow(er)" in relation to a particular eligible person, where the eligible person was residing with that veteran or that widow(er) at the time of the death of the veteran or widow(er) or at the time of the departure of the veteran or widow(er) from the home for treatment, and the eligible person is relying on that fact as constituting an element necessary to establish the basis for the person's entitlement to a service.

Note (1): the intention is to ensure that the conditions for providing a service to an eligible person are related to that person's particular circumstances. For example, a former child who resided with an entitled widow before her death is only entitled to the domestic-type assistance that widow was receiving and is not entitled to the domestic-type assistance some other widow was receiving. Similarly, the former child is not entitled to Home and Garden-type maintenance if the widow had not been receiving Home and Garden Maintenance. The entitlement of the eligible person is to reflect the entitlement of the primary beneficiary (entitled veteran, including deceased entitled veteran, or entitled widow(er)).

Note (2): in the case of a child or former child, it is that person's relationship with a veteran, as distinct from a relationship with a veteran's widow or widower, that establishes the eligibility of the child or former child to treatment.

7.4 Optometrical services

7.4.1 The Commission may accept financial responsibility for optometrical services provided by an optometrist (with a current provider number) to an entitled person in accordance with these Principles and the

Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects optometrists)).

7.4.2 The Commission may accept financial responsibility for optometrical products provided by an optical dispenser (who may be an optometrist) to an entitled person if those products have been provided in accordance:

(a) the Principles; and

(b) the Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects optometrists and optical dispensers)); and

7.4.3 Optometrical products are those referred to in the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1

Note:The Pricing Schedule for Visual Aids is available at any office of the Department.

7.4.4 An optometrist or optical dispenser may render the account for services provided to an entitled person either to the Department or to the Department of Human Services under the direct billing arrangements.

7.4.5 When an optometrist or optical dispenser direct bills the Department of Human Services and visual aids are prescribed, these may be provided under paragraph 7.4.2.

7.5 Physiotherapy

7.5.1 The Commission will accept, subject to paragraph 7.5.3, financial responsibility for physiotherapy treatment for a period, where a general practitioner or medical practitioner refers an entitled person to a registered physiotherapist who has a provider number.

Note: Physiotherapy includes hydrotherapy (see paragraph 1.4.1).

7.5.2 The period referred to in paragraph 7.5.1 commences on the date of the general practitioner’s, or medical specialist’s, referral.

7.5.3 Prior approval is required for physiotherapy treatment where those services are to be provided in a public hospital.

7.5.4 The Commission may accept financial responsibility for hydrotherapy treatment that does not include recreational water exercises or recreational swimming.

7.6 Podiatry

7.6.1 Subject to paragraph 7.6.6, the Commission will accept financial responsibility for podiatry treatment where a general practitioner or medical specialist refers an entitled person to a registered podiatrist who has a provider number for an episode of care.

7.6.2 Prior approval is required for podiatry treatment:

(b) where those services are to be provided in a public hospital; or

(d) involving delivering services valued at over $60 under the Miscellaneous Items listed in the Deed of Agreement between the Commission and the podiatrist.

7.6.3 The Commission will accept financial responsibility for surgical removal of the toenail plate (either partial or total) by a registered podiatrist who has a provider number, with or without sterilisation of the matrix, only if prior approval has been obtained.

7.6.5 The Commission will accept financial responsibility for footwear, and footwear repairs, only if the footwear is:

(a) medical grade footwear;

(b) prescribed by a registered podiatrist, or a medical specialist who is a rehabilitation specialist, orthopaedic surgeon or rheumatologist; and

7.6.6 Except where the Commission decides otherwise, financial responsibility will not be accepted for routine toenail cutting.

7.6A Diabetes Educator services

7.6A.1 Subject to paragraph 7.6A.2 the Commission may accept financial responsibility for diabetes educator services provided to an entitled person with diabetes where:

(a) a referer, being a general practitioner, medical specialist, discharge planner, a treating doctor in a hospital or another diabetes educator with a current referral, refers the entitled person to a diabetes educator for diabetes educator services; and

(b) except where the referer is of the opinion that the entitled person suffers from chronic diabetes that needs ongoing treatment, twelve months has not elapsed from the date of the referral or, where an entitled person is referred by a diabetes educator to another diabetes educator, twelve months has not elapsed from the date of the original referral; and

7.6A.2 Prior approval is required for diabetes educator services where those services are to be provided to an entitled person in a public hospital.

7.7 Chiropractic and osteopathic services

7.7.1 The Commission will accept financial responsibility for chiropractic or osteopathic services where a general practitioner or medical specialist refers an entitled person to a registered chiropractor or osteopath who has a provider number.

7.7.2 The Commission will only accept financial responsibility for chiropractic and osteopathic services involving treatment of the musculo-skeletal system. No other treatment will be accepted.

7.7.3 The Commission will only accept financial responsibility for x-rays taken by a registered chiropractor who is licensed to take x-rays under relevant State or Territory legislation.

7.7.5 The Commission will not accept financial responsibility for the provision of concurrent courses of physiotherapy and chiropractic services or physiotherapy and osteopathic services for the same condition to any entitled person.

7.7A Outreach Program Counselling

7.7A.1 The treatment of outreach program counselling is established under this Part and may be provided by an outreach program counsellor to an eligible entitled person in accordance with the Principles.

Note 1: paragraph 7.1A.1 requires outreach program counselling to be provided in accordance with the VVCS OPC Provider Notes.

Note 2: the legal difference between counselling provided under s.92 of the Act and counselling provided as outreach program counselling is that the former is regulated by contract (arrangement) and the latter by legislative instrument.

7.7A.2 An entitled person is eligible for outreach program counselling if:

(a) the entitled person is eligible for VVCS; and

Note: see paragraph 7.7A.3

(b) in the opinion of the Commission:

(i) the entitled person is unable to reasonably have access to a VVCS Centre due to the physical isolation of the person’s place of residence in Australia; or

(ii) despite the entitled person having reasonable access to a VVCS Centre, there is a special reason for the person requiring outreach program counselling; and

(c) the outreach program counselling is provided to the entitled person by an outreach program counsellor pursuant to a referral from the Veterans and Veterans Families Counselling Service.

7.7A.3 An entitled person is eligible for VVCS if he or she satisfies a VVCS criterion.

7.7A.4 For paragraph 7.1.1, prior approval for outreach program counselling is not required.

7.8 Other services

7.8.1 The Commission will not accept financial responsibility for certain services, including:

(a) herbalist services;

(b) homeopathy;

(d) massage that is not performed as part of authorised physiotherapy, chiropractic or osteopathy services; and

(e) naturopathy.

PART 10 — RESIDENTIAL CARE, HOME CARE AND TRANSITION CARE CO-PAYMENT

Part A — residential care not involving residential care (respite)

Note: this heading is intended to be an aid in interpretation.

10.1 Residential care arrangements

10.1.1 Residential care may be provided in accordance with this Part to:

(a) a person who has a current valid Gold Card; or

(b) a person who has a current valid White Card.

Note (1): this provision, in conjunction with a determination under section 88A of the Act, also enables the Commission to make a payment for residential care where that care is applied to a condition other than a war caused condition, malignant neoplasm, pulmonary tuberculosis, post traumatic stress disorder or an unidentifiable condition.

Note (2): an "unidentifiable condition" is governed by Determination 19/2000.

Note (3)‘residential care’ is defined in paragraph 1.4.1.

10.1.2 Subject to paragraph 10.1.3 and paragraph 10.1.5, a person referred to in paragraph 10.1.1 may be provided with residential care under the Aged Care Act 1997and the Principles.

10.1.3 Upon the Commonwealth becoming liable to pay an amount under the Aged Care Act 1997 (e.g. veterans’ supplement) in respect of residential care for a person referred to in paragraph 10.1.1, the Commission is taken to have:

(a) arranged for the provision of that residential care in accordance with this Part; and

(b) accepted financial responsibility for that amount.

Note: The effect of paragraph 10.1.3 is to provide for payment to be made under the Veterans’ Entitlements Act 1986 instead of the Aged Care Act 1997. Section 96-10 of the Aged Care Act 1997 provides that subsidies (which would include the veterans’ supplement) payable under Chapter 3 of the Aged Care Act 1997 in respect of treatment under Part V of the Veterans’ Entitlements Act 1986 are not payable as an automatic appropriation out of the Consolidated Revenue Fund under the Aged Care Act 1997 but are payable out of that Fund in accordance with the relevant appropriation provisions relating to the arrangement of treatment by the Repatriation Commission under the Veterans’ Entitlements Act 1986.

10.1.4 Paragraph 10.1.3 does not permit payments to be made by the Commonwealth under both the Veterans’ Entitlements Act 1986 and the Aged Care Act 1997 in respect of the same amount for which the Commonwealth has become liable.

10.1.5 Despite paragraph 10.1.3, where residential care is provided to an entitled person under the Aged Care Act 1997 and the Commonwealth is not liable to pay an amount under that Act in respect of an amount incurred by the entitled person in relation to that care, the Commission may accept financial liability for any such amount incurred by the entitled person where the Principles so provide.

Note: under the Aged Care Act 1997 the Commonwealth is not necessarily liable to pay resident fees such as the daily care fee. Liability to pay that amount may be accepted by the Commission under the Principles.

10.2 Daily care fee for former prisoners of war

10.2.1 The Commission will accept financial responsibility for the residential care subsidy and the daily care fee for a former prisoner of war who is receiving:

(a) residential care; or

(b) care in a hospital, classified as nursing-home-type care under paragraph 9.3.1 or as care received as a nursing-home type patient under the Health Insurance Act 1973.

Note: If a former prisoner of war receives a standard of accommodation superior to that medically necessary, the Commission cannot accept financial responsibility for any amount additional to the residential care subsidy and daily care fee for that person.

10.2.2 Paragraph 10.2.1(a) applies to residential care provided on or after 1 January 2005 to a former prisoner of war – whether the person was receiving residential care immediately before 1 January 2005 or not.

Note: the intention is that the beneficial effects of Instrument 10/2004 (abolition of high/low residential care requirements), which commenced on 1 January 2005, also apply to residential care on/after 1 January 2005 for POWs who were in low level residential care under the less beneficial Principles in force prior to 1 January 2005.

10.3 Payment of daily care fee for certain veterans with dependants

10.3.1 The Commission may, in exceptional circumstances, accept financial responsibility for the daily care fee for a veteran who:

(a) has a dependant; and

(b) is receiving residential care in a residential care facility because of war-caused injury or war-caused disease, or both.

Payment of Residential Care Fees for Victoria Cross Veterans

10.4 The Commission may accept financial responsibility for the daily care fee and the residential care subsidy for an entitled veteran awarded the Victoria Cross and who is receiving, or has received, residential care.

Part B — residential care involving residential care (respite)

Note (1): this heading is intended to be an aid in interpretation.

Note (2): in Part B respite admission and residential care (respite) are interchangeable terms.

10.6 Residential care (respite) arrangements

10.6.1 residential care (respite) may be provided to an entitled person in accordance with this Part.

Note: residential care (respite) includes residential care (28 day respite) under the Veterans' Home Care Program.

10.6.2 The Commission may, in accordance with the following Table and subject to this Part, accept financial liability for the provision of residential care (respite) to an entitled person for a period not exceeding 63 days in a Financial year or not exceeding such further period in a Financial year for which residential care provided as respite to the person is permitted under the Subsidy Principles 2014.

Note (1): in calculating the maximum period of residential care (respite) available to an entitled person for which the Commission may meet certain costs, periods of residential care (28 day respite) (where the Commission paid the daily care fee) and in-home respite will be counted.

Note (2) in Part B residential care (respite) includes residential care (28 day) respite.

Note (3): by virtue of Determination 4/2001 residential care (respite) may be applied to the non-war caused (non-accepted) conditions of a white-card holder.

Note (4):the Subsidy Principles 2014 (Principles) are made under subsection 96-1 of the Aged Care Act 1997. Under s.23 of the Principles the Secretary of the Department that administers the Aged Care Act 1997 may increase the number of days a person may be provided with residential care as respite care by 21.

LIMITS OF FINANCIAL RESPONSIBILITY ACCEPTED BY THE REPATRIATION COMMISSION FOR RESIDENTIAL CARE (RESPITE)

category of patient	type of care; max.period of care permitted; type of care costs accepted	type of care; max.period of care permitted; type of care costs accepted
	residential care (28 day respite) up to 28 days (inclusive) in a Financial year	residential care (respite) other than residential care (28 day respite) upon an entitled person exhausting 28 days of residential care (28 day respite) in a Financial year — between and including 29 to 63 days* in that Financial year
POW	RCS + DCF	RCS + DCF
VC	RCS + DCF	RCS + DCF
Other person	RCS + DCF	RCS

For the purposes of this table:

‘POW’ means an entitled veteran who is a former prisoner of war.

‘VC’ means an entitled veteran awarded the Victoria Cross.

‘Other person’ means an entitled person other than a ‘POW’ or a ‘VC’.

‘RCS’ means the Commission will accept financial responsibility for the residential care subsidy (including any veterans’ supplement).

‘DCF’ means the Commission will accept financial responsibility for the daily care fee.

‘RCS + DCF’ means the Commission will accept financial responsibility for the residential care subsidy (including any veterans’ supplement) and the daily care fee.

* or for such further period permitted under the Subsidy Principles 2014.

10.6.3 Where the Commission could accept financial liability for a daily care fee otherwise payable by an entitled person in respect of a day in residential care, but does not accept liability because the entitled person chooses to accept that liability, then that day:

(a) is not to be taken into account in calculating if the person has been provided with residential care (respite) for 63 days or such further period permitted under the Subsidy Principles 2014; and

(b) is not to be taken into account in calculating if the person has been provided with in-home respite for a period exceeding 28 days in a Financial year.

10.6.4 Where the Commission accepts financial liability for a daily care fee otherwise payable by an entitled person in respect of a day in residential care in a Financial year, then that day is to be taken into account in calculating if the person would receive in-home respite for more than 28 days in that Financial year.

10.6.5 Where the Commission accepts financial liability for the provision of in-home respite to an entitled person on a day, then that day is to be taken into account in calculating if the person has been provided with residential care (respite) for 63 days (or such further period permitted under the Subsidy Principles 2014).

10.6.6 Where the Commission accepts financial liability for the provision of emergency short term home relief on a day, then that day is not to be taken into account in calculating if the person has been provided with residential care (respite) for 63 days (or such further period permitted under the Subsidy Principles 2014 ) or if the person has received in-home respite for more than 28 days.

10.6.7 (1) For the purposes of paragraphs 10.6.1 to 10.6.6 (inclusive) and subject to paragraph (2), a day means:

(a) in relation to residential care (respite) — a period of 24 hours; or

(b) in relation to in-home respite — a period of 7 hours.

(2) For the purpose of determining if the limit of days for residential care (respite) has been reached by reference to the number of days an entitled person spent in in-home respite, a day of 7 hours in in-home respite is taken to have been a day of 24 hours, and for the purpose of determining if the limit of days for in-home respite has been reached by reference to the number of days an entitled person spent in residential care (respite), a day of 24 hours in residential care (respite), is taken to have been a day of 7 hours.

Note: the "limit of days" for residential care (respite) or for in-home respite means the maximum number of days for which the Commission may accept financial liability for - in the case of residential care (respite), the residential care subsidy or the residential care subsidy and the daily care fee, or for - in the case of in-home respite, the cost of respite

10.6.8 Upon the Commonwealth or an entitled person becoming liable to pay an amount under the Aged Care Act 1997 in respect of residential care (respite) provided to that person and the Commission assuming financial responsibility for that amount, the Commission is taken to have arranged for the provision of that residential care (respite) to that entitled person in accordance with this Part.

Note (1): the effect of paragraph 10.6.8 is to provide for payment to be made under the Veterans’ Entitlements Act 1986 instead of the Aged Care Act 1997. Section 96-10 of the Aged Care Act 1997 provides that subsidies payable under Chapter 3 of the Aged Care Act 1997 in respect of treatment under Part V of the Veterans’ Entitlements Act 1986 are not payable as an automatic appropriation out of the Consolidated Revenue Fund under the Aged Care Act 1997 but are payable out of that Fund in accordance with the relevant appropriation provisions relating to the arrangement of treatment by the Repatriation Commission under the Veterans’ Entitlements Act 1986.

Note (2): the amount an entitled person could be liable to pay for residential care (respite) is the daily care fee, being a resident's contribution to his or her care.

10.6.9 Nothing in this Part is to be taken to permit payments to be made by the Commonwealth under both the Veterans’ Entitlements Act 1986 and the Aged Care Act 1997 in respect of the same amount for which the Commonwealth has become liable in respect of residential care (respite) under these Principles or the Aged Care Act 1997.

Part C — respite care in an institution not involving residential care (respite)

Note (1): this heading is intended to be an aid in interpretation.

Note (2): an example of respite care in an institution not involving residential care (respite) would be respite provided to a person in a hospital. The definition of residential care does not include hospital care.

respite care in an institution (other than a hospital)

10.7 The Commission may accept, in whole or in part, financial responsibility for respite care in an institution for an entitled person for a maximum period of 28 days in a financial year:

(a) being an institution (other than a private hospital or public hospital) in respect of which a residential care subsidy is not payable; and

(b) if, in the opinion of the Commission, it is a cost-effective and appropriate alternative to residential care (respite) under paragraph 10.6.1 and to Respite Care under the Veterans' Home Care Program.

Note (1): prior approval is required (see paragraph 3.2.1(h)).

Note (2): an institution here would include a residential care facility not covered by the Aged Care Act 1997.

respite care in an institution (being a private or public hospital)

10.7A The Commission may accept, in whole or in part, financial responsibility for respite care in an institution for an entitled person where the institution is a private hospital or public hospital.

Note (1) prior approval is not a requirement in these circumstances.

Note (2) there is no express time limit in these circumstances but the Commission has a discretion to accept financial responsibility. It could exercise its discretion not to accept financial responsibility if it considered the length of respite care in an institution to be excessive.

Part D – HOME CARE CO-PAYMENT

Definition:

“co-payment”, in this Part, means an amount a person must pay for home care but does not include an amount payable to the provider of the home care as subsidy under the Aged Care Act 1997.

10.8 The Commission may accept financial responsibility for the co-payment a former prisoner of war, or an entitled veteran awarded the Victoria Cross (VC veteran), paid, or is to pay, for home care for the person pursuant to an agreement with the provider of the home care — to the extent the co-payment does not exceed any limit under:

(a) the Aged Care Act 1997;

(b) instruments under the Aged Care Act 1997; or

(c) any agreement between the provider of the care and the Secretary of the Department that administers the Aged Care Act 1997.

10.9 In deciding whether to accept financial responsibility for a co-payment for home care provided to a former prisoner of war or VC veteran the Commission should take into account:

(a) whether the care was provided in accordance with the relevant provisions of the Aged Care Act 1997 and the relevant instruments thereunder;

(b) whether the care complies with the requirements of any agreement between the provider of the care and the Secretary of the Department that administers the Aged Care Act 1997; and

(c) whether the care essentially duplicates treatment the former prisoner of war or VC veteran is receiving under other provisions of the Principles (double-dipping).

10.10 Billing

10.10.1 The provider of a service of home care should bill the Department of Human Services for the co-payment rather than the former prisoner of war or VC veteran (client) but if the client is billed, the Commission may, subject to paragraphs 10.8 and 10.9, accept financial responsibility for the co-payment.

Part E – TRANSITION CARE CO-PAYMENT

Definition:

“co-payment”, in this Part, means an amount a person must pay for transition care but does not include an amount payable to the provider of the transition care as subsidy under the Aged Care Act 1997.

10.11 Financial Responsibility for Co-Payment

10.11.1 The Commission may accept financial responsibility for the co-payment a former prisoner of war (POW), or an entitled veteran awarded the Victoria Cross (VC recipient), paid, or is to pay, to an approved provider for transition care provided to the person:

(a) on condition that the care is provided on a day in respect of which flexible care subsidy is payable for the care under the Subsidy Principles 2014, in force from time to time; and

Note (1): as at December 2010 the maximum number of days for which flexible care subsidy was payable for transition care was 126 days.

(b) to the extent:

(i) the co-payment does not exceed the amount the approved provider is permitted to charge the POW or VC recipient under section 56-3 of the Aged Care Act 1997; and

(ii) the co-payment does not exceed the amount the approved provider is permitted to charge the POW or VC recipient under any agreement between the Secretary of the Department that administers the Aged Care Act 1997 and the approved provider pursuant to paragraph 111(3)(a) of the Subsidy Principles 2014.

10.11.2 In deciding whether to accept financial responsibility for the co-payment for transition care (care) provided to a POW or VC recipient the Commission should take into account:

(a) whether the care was provided in accordance with the relevant provisions of the Aged Care Act 1997 and the relevant instruments thereunder;

Note 1: Part 3.3 of Chapter 3 of the Aged Care Act 1997 deals with transition care (flexible care)

Note 2: The Approval of Care Recipients Principles 1997, the Subsidy Principles 2014 and the User Rights Principles 1997 are relevant to transition care (flexible care).

(b) whether the care complies with:

(i) any agreement between the approved provider of the care and the Secretary of the Department that administers the Aged Care Act 1997 — under the Aged Care Act 1997 and under paragraph 111(3)(a) of the Subsidy Principles 2014; and

(c) whether, if there is an agreement mentioned in (b)(i) and the agreement (Provider/Secretary Agreement) sets out requirements for agreements (client agreement) between an approved provider and a recipient of flexible care or flexible care that is transition care:

(i) the client agreement satisfies any requirements in respect of it in the Provider/Secretary Agreement; and

(ii) the provision of care complies with the client agreement.

(d) whether the care essentially duplicates treatment the POW or VC recipient is receiving under other provisions of the Principles (double-dipping).

10.12 Billing

10.12.1 An approved provider should bill the Department of Human Services for the co-payment for transition care, rather than the POW or VC recipient (client) but if the client is billed, the Commission may, subject to 10.11.1 and 10.11.2, accept financial responsibility for the amount.

Part F – SHORT-TERM RESTORATIVE CARE CO-PAYMENT

Definition:

“co-payment”, in this Part, means an amount a person must pay for short-term restorative care but does not include an amount payable to the approved provider of the short-term restorative care as subsidy under the Aged Care Act 1997.

10.13 Financial Responsibility for Co-Payment

10.13.1 The Commission may accept financial responsibility for the co-payment a former prisoner of war (POW), or an entitled veteran awarded the Victoria Cross (VC recipient), paid, or is to pay, to an approved provider for short-term restorative care (care) provided to the person:

(a) on condition that the care is provided on a day in respect of which flexible care subsidy is payable for the care under the Subsidy Principles 2014, in force from time to time; and

Note (1): The maximum number of days for which flexible care subsidy is payable for an episode of short-term restorative care by an approved provider for a care recipient is 56 days. See section 111A of the Subsidy Principles 2014.

(b) to the extent the co-payment does not exceed the amount the approved provider is permitted to charge the POW or VC recipient under section 56-3 of the Aged Care Act 1997.

Note (2): The maximum co-payment amount an approved provider is permitted to charge is set out in section 23AB of the User Rights Principles 2014 made for paragraph 56‑3(a) of the Aged Care Act 1997.

10.13.2 In deciding whether to accept financial responsibility for the co-payment for short-term restorative care (care) provided to a POW or VC recipient the Commission should take into account:

(a) whether the care was provided in accordance with the “agreed care plan” (within the meaning of section 111A of the Subsidy Principles 2014) in place between the approved provider and the POW or VC recipient;

(b) whether the care was otherwise provided in accordance with the relevant provisions of the Aged Care Act 1997 and relevant instruments under that Act; and

Note (1): Part 3.3 of Chapter 3 of the Aged Care Act 1997 deals with flexible care.

Note (2): The Approval of Care Recipients Principles 2014, the Subsidy Principles 2014, the Quality of Care Principles 2014, the Accountability Principles 2014 and the User Rights Principles 2014 are relevant to short-term restorative care – a form of flexible care.

(c) whether the care essentially duplicates treatment the POW or VC recipient is receiving under other provisions of these Principles (double-dipping).

10.14 Billing

10.14.1 An approved provider is to bill the Department of Human Services (via Medicare) for the co-payment for short-term restorative care, rather than the POW or VC recipient (client) but if the client is billed, the Commission may, subject to 10.13.1 and 10.13.2, accept financial responsibility for the amount.

PART 11 — THE PROVISION OF REHABILITATION APPLIANCES

11.1 Rehabilitation Appliances Program

11.1.1 The Commission may provide:

(a) a surgical appliance; and

(b) an appliance for self-help and rehabilitation purposes;

to an entitled person, for an injury or disease of the person, unless:

(c) the Commission could provide the appliance to the person, for that injury or disease, under a part of the Act other than Part V; or

(d) the MRCC could provide the appliance to the person, for that injury or disease, under DRCA or MRCA.

Note (1): an appliance could be provided to a person under Part VIA of the Act (Rehabilitation).

Note (2): an appliance could be provided to a person under Part III or s.148 of DRCA (but not under s.16(1) by virtue of 144B(5)DRCA) and under Chapters 3 or 4 of MRCA or under MRCA Treatment Principle 11.1.1.

Note (3): the Commission providing an appliance means the Commission arranges for its provision or accepts financial responsibility for the cost of the appliance where its provision is arranged by a third party.

Note (4): the RAP National Schedule of Equipment and the Rehabilitation Appliances Program (RAP) National Guidelines are DVA documents that provide guidance to the Commission and to prescribers and suppliers in relation to the provision of surgical aids and appliances for self-help and rehabilitation to entitled persons.

11.1.2 The aim of the Rehabilitation Appliances Program is to restore, facilitate or maintain functional independence and/or minimise disability or dysfunction as part of the provision of quality care to entitled persons.

11.1.3 Appliances shall be provided:

(a) according to an assessed clinically indicated need; and

(b) in an efficient manner of delivery; and

(d) in a cost effective manner; and

(e) on a timely basis.

11.1.4 An appliance that is provided should be:

(a) appropriate for its purpose; and

(b) safe for the particular entitled beneficiary; and

and likely to facilitate the independence and/or self-reliance of the entitled person based on an assessment of clinical need by an appropriately qualified health professional.

11.2 Supply of rehabilitation appliances

11.2.1 Unless otherwise indicated in these Principles, the Commission will arrange the supply of rehabilitation appliances on the condition that these are returned when no longer needed or if the Commission so requests.

Note: an example where the Commission could request the return of a rehabilitation appliance is where it cannot be accommodated in an institution.

11.2A Prior Approval

11.2A.1 If under this Part or under the DVA documents entitled, respectively, the “RAP National Schedule of Equipment” referred to in Schedule 1 and the "Rehabilitation Appliances Program (RAP) National Guidelines" referred to in Schedule 1, the Commission's prior approval is required for the supply of a rehabilitation appliance to an entitled person or the alteration to, replacement or repair of a rehabilitation appliance, then the Commission is not to accept financial liability for the supply, alteration, replacement or repair, as the case may be, unless it has granted that prior approval.

Note: in granting prior approval the Commission must consider the matters in paragraph 3.2.2.

11.2A.2 A grant of prior approval must be recorded in writing by the Department within 7 days after it has been made.

11.2A.3 The record may be maintained in electronic form and must be stored by the Department for a period of at least 12 months commencing on the 8th day after the grant of prior approval was made.

11.3 Restrictions on the supply of certain items

11.3.1 Subject to this Part, the Commission will provide or accept financial responsibility for the following aids or appliances only to veterans who have a medically assessed need for these items due to a war-caused injury or disease or a determined condition other than a determined residential care condition:

(b) the supply of a guide dog, mobility dog or hearing dog;

(c) the supply of special vehicle driving controls and devices, if the veteran owns the vehicle and is licensed under relevant State or Territory law to drive a modified vehicle;

(d) a Vertical Platform Lift.

Note: an example of a Vertical Platform Lift may be seen at:

http://www.prking.com.au/pdf/VerticalWC-Shaftway.pdf

Assistive Communication Devices

11.3.2 Subject to paragraph 11.1.3 (clinical need, cost effective etc), the Commission may accept financial responsibility for the provision to an entitled person of an assistive communication device.

11.3.3 Where the assistive communication device is a computer tablet or smart `phone, the Commission may only accept financial responsibility for the device if:

(a) the entitled person has been clinically assessed by a speech pathologist as having complex communication needs that would be significantly met by a computer tablet or smart `phone; and

(b) in the case of a smart `phone — the entitled person’s communication needs:

(i) could not be reasonably satisfied by the provision of a computer tablet; or

(ii) are not being reasonably satisfied by the use of a computer tablet; and

(d) the entitled person is:

(i) a Gold Card holder; or

(ii) a White Card holder whose communication needs are war-caused or arise from a determined condition (other than a determined residential care condition); and

(e) the Commission considers all relevant guidelines in relation to the provision of an assistive communication device that is a computer tablet or a `smart phone as set out in the RAP National Schedule of Equipment and the Rehabilitation Appliances Program (RAP) National Guidelines.

Note 1: the repair and replacement of rehabilitation appliances is covered by Treatment Principle 11.7.

Note 2: the holder of a Gold Card is a veteran, or dependant of a veteran, eligible under the Act for treatment for any injury suffered, or disease contracted.

Note 3: the holder of a White Card is a veteran eligible under the Act for treatment for a war-caused injury or war-caused disease or for a determined condition.

Note 4: “dependant” is defined in s.11 of the Act; and eligibility of dependants for treatment is set out in s.86 of the Act.

Electric Mobility Aids

11.3.4.1 Subject to this Part, the Commission may provide or accept financial responsibility for the supply of an electric wheelchair, electric scooter or a power-assist device to:

(a) an entitled veteran who has a medically assessed need for the item due to a war-caused injury or disease or a determined condition other than a determined residential care condition; or

(b) an entitled veteran who has a medically assessed need for the item and is eligible to be provided with treatment under the Act, subject to these Principles, for all injuries or diseases; or

(c) an entitled veteran who has a medically assessed need for the item due to malignant neoplasm, and in respect of whom the Commission has accepted financial responsibility under paragraph 2.4 for treatment of that condition.

11.3.4.2 For paragraph 11.3.4.1:

power-assist device means an electrically-powered device that can be mounted on to a manual wheelchair to provide additional mobility assistance and support independent operation.

Assistance Dogs

11.3.5.1 Subject to this Part, the Commission may accept financial responsibility for the supply of a psychiatric assistance dog to a person if the Commission is satisfied:

(a) the person is an entitled veteran; and

(b) the person has an accepted condition of post-traumatic stress disorder or a diagnosis of post-traumatic stress disorder from a psychiatrist; and

(c) the person is undergoing treatment by a psychiatrist or a psychologist for post-traumatic stress disorder and has been undergoing such treatment for at least 3 months; and

(d) the person has been assessed as suitable for the supply of a psychiatric assistance dog by a mental health professional having regard to the factors in the RAP Guidelines for this assessment; and

(e) the person is suitable for the supply of a psychiatric assistance dog having regard to the factors in the RAP Guidelines relating to living arrangements, current life circumstances, support networks, and ability to properly care for the dog.

11.3.5.2 In making a decision about the supply of a guide dog, mobility dog or hearing dog for a veteran under paragraph 11.3.1, the Commission is to have regard to the factors in the RAP Guidelines relating to the supply of a guide dog, mobility dog or hearing dog, as the case requires.

11.3.5.3 If the Commission has accepted financial responsibility for the supply of an assistance dog the Commission will also be responsible for the reasonable costs associated with keeping the dog while the dog remains in the care of the veteran.

11.3.5.3A The Commission may accept financial responsibility for the reasonable costs, incurred on or after 1 July 2022, associated with a person keeping a psychiatric assistance dog while the dog remains in the care of the person if:

(a) the person is an entitled veteran; and

(b) the person has an accepted condition of post‑traumatic stress disorder or a diagnosis of post‑traumatic stress disorder from a psychiatrist; and

(c) the person has undergone treatment, or is undergoing treatment, by a psychiatrist or a psychologist for post‑traumatic stress disorder and has accessed such treatment for at least 3 months; and

(d) the Commission is satisfied that:

(i) the dog was supplied to the person before 27 September 2019; or

(ii) the dog was supplied to the person on or after 27 September 2019 in connection with the person commencing training with the dog, or another psychiatric assistance dog, before 27 September 2019; and

(e) the person satisfies any other criteria determined by the RAP Guidelines for the purposes of this subparagraph.

11.3.5.4 For paragraphs 11.3.5.1 to 11.3.5.4:

AHPRA means the Australian Health Practitioner Regulation Agency;

assistance dog means a guide dog, a mobility dog, a hearing dog or a psychiatric assistance dog;

mental health professional means:

(a) a psychiatrist; or

(b) a psychologist; or

(d) a mental health social worker;

mental health occupational therapist means a person who is registered with AHPRA to practise as an occupational therapist and eligible to provide focussed psychological strategies under Medicare;

mental health social worker means a social worker who is a member of the Australian Association of Social Workers and certified by that association as eligible to provide focussed psychological strategies under Medicare;

psychiatrist means a medical practitioner who is registered with AHPRA and holds specialist registration as a psychiatrist;

psychologist means a person who is registered with AHPRA to practise as a psychologist;

RAP Guidelines means the Rehabilitation Appliances Program (RAP) National Guidelines defined in paragraph 1.4.1 of these Principles.

11.3.6 Subject to 11.3.6A and 11.3.7, the Commission will not approve the supply of a rehabilitation appliance to an entitled person who is in an institution or who has entered a Commonwealth, State or Territory program if the Commission is satisfied that:

(a) for an institution, the appliance should be supplied by the owner or operator of the institution because:

(i) any Commonwealth, State or Territory legislation under which the institution (or owner or operator) is registered, licensed or otherwise authorised enables the appliance to be supplied; or

(ii) due to charges made by or subsidies received by the owner or operator of the institution under Commonwealth, State or Territory legislation, it is fair for the owner or operator of the institution to bear the cost of supplying the appliance; or

Note: the DVA document known as “RAP Business Rules” provides a guide to decision making in respect of the supply of appliances and is contained in the RAP Schedule of Equipment at:

https://www.dva.gov.au/providers/rehabilitation-appliances-program-rap/rap-schedule

(iii) installing the appliance would involve an alteration to the structure of part of the institution; or

(iv) it is otherwise appropriate for the appliance to be supplied by the owner or operator.

Note (1): “institution” includes a retirement village, premises the Commission considers have similar functions to a retirement village, and a cluster of self-care units.

Note (2): the DVA document known as “RAP Business Rules” provides a guide to decision making in respect of the supply of appliances and is contained in the RAP Schedule of Equipment at:

https://www.dva.gov.au/providers/rehabilitation-appliances-program-rap/rap-schedule

(b) for an institution, where the appliance is a hand rail, ramp, non-slip surface or similar appliance, the appliance should be supplied by the entitled person or the owner or operator of the institution because the entitled person should have known, by reason of the person’s state of health or frailty at the time the person arranged to enter the institution, that such an appliance would have been likely to have been needed by the person upon being admitted to the institution or a short time thereafter.

Note (1): “institution” includes a retirement village, premises the Commission considers have similar functions to a retirement village, and a cluster of self-care unit.

Note (2): The policy is that entitled persons entering institutions should ensure the institution caters to their needs before they take up residence.

Note (3): A guide to a “short time” is a period within 6 months after entering the institution.

Note (4): the DVA document known as “RAP Business Rules” provides a guide to decision making in respect of the supply of appliances and is contained in the RAP Schedule of Equipment at:

https://www.dva.gov.au/providers/rehabilitation-appliances-program-rap/rap-schedule

(i) the Commonwealth financially contributed to the program, if the case; or

(ii) the program’s budget appears sufficient to reasonably absorb the cost of the appliance; or

(iii) the Department is under a short-term financial constraint; or

(iv) it is otherwise appropriate for the appliance to be supplied under the program.

Note: the DVA document known as “RAP Business Rules” provides a guide to decision making in respect of the supply of appliances and is contained in the RAP Schedule of Equipment at:

https://www.dva.gov.au/providers/rehabilitation-appliances-program-rap/rap-schedule

11.3.6A The Commission will approve the supply of a rehabilitation appliance to an entitled person in an institution or participating in a Commonwealth, State or Territory program, if:

(a) the Commission approved the appliance for the person before the person entered the institution or the program and that approval has not been revoked; and

(b) for a person in an institution, any alteration to the structure of part of the institution necessary to install or attach the appliance satisfies the requirements in (a) and (b) of 11.3.7; and

Note: (a) and (b) deal with compliance with relevant laws and approval by owner of property to installation/attachment together with an undertaking by the owner not to seek compensation if the appliance is removed.

rehabilitation appliance.

Note (1): “institution” includes a retirement village, premises the Commission considers have similar functions to a retirement village, and a cluster of self-care units.

Note (2): 11.3.6A is relevant in relation to the maintenance or repair of the appliance. Generally, only an approved appliance may be maintained or repaired at Commission expense.

11.3.7 Subject to other conditions specified in this Part, the Commission may approve the installation or the attachment of a rehabilitation appliance to property when:

(a) the installation or the attachment conforms to Commonwealth, State or Territory laws relating to alterations to property; and

(b) the property owner has given approval and an undertaking not to seek compensation for restoration of the property when the appliance is no longer required by the entitled person to whom the aid was supplied.

11.3.8 Subject to this Part, the Commission may provide or accept financial responsibility for the installation of a telephone deaf aid and/or touch phone and the rental of the aid for the first year, in the workplace of a veteran who has a medically assessed need for these items because of a war-caused injury or disease.

11.4 Visual aids

11.4.1 The Commission may accept financial liability for visual aids dispensed by an optical dispenser (who may be an optometrist) to an entitled person on the prescription of an ophthalmologist or an optometrist (with a current provider number) where the visual aids have been provided in accordance with:

(a) the Principles; and

(b) the Notes for Allied Health Providers (Section 1 General Information and Section 2(h)(as section 2(h) affects optometrists and optical dispensers)); and

11.4.2 Visual aids may be prescribed from the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1.

11.4.3 The Commission’s prior approval is required for the prescription of items not listed in the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1, except in the circumstances referred to in paragraph 11.4.6.

11.4.4 Subject to paragraph 11.4.5, in any two year period, the Commission shall not provide an entitled person with:

(a) more than one pair of distance spectacles and one pair of readers; or

(b) more than one pair of bifocals, trifocals or progressive power lenses.

11.4.5 The Commission will provide an entitled person with renewed lenses before the expiration of two years if:

(a) in the opinion of the treating practitioner, there has been a change in;

(i) the person’s refraction; or

(ii) the condition of the person’s eyes, that necessitates new lenses; or

(b) there has been accidental loss or breakage.

11.4.6 If an entitled person chooses spectacle frames or lenses that differ from those listed in the DVA document entitled “Pricing Schedule for Visual Aids”, referred to in Schedule 1, or that have not been medically prescribed, the Commission will accept financial responsibility only to the financial limits set out in the schedule.

11.5 Hearing aids

11.5.1 The Commission will approve the supply of a spectacle hearing aid when it is the only type of hearing aid appropriate and the person is entitled to the treatment of:

(a) all injuries or diseases; or

(b) war-caused deafness or deafness that is a determined condition other than a determined residential care condition; or

(c) war-caused visual defect or a visual defect that is a determined condition other than a determined residential care condition and the need for a spectacle hearing aid arises from the person’s inability to accommodate spectacles and a separate hearing aid.

11.5.2 Where a person who has a war-caused hearing defect or a hearing defect that is a determined condition other than a determined residential care condition is provided with a spectacle hearing aid under paragraph 11.5.1:

(a) new lenses will be provided; or

(b) the existing spectacle lenses will be fitted as part of the aid.

11.5.3 The Commission will not be responsible, under paragraph 11.5.2, for the further supply or the fitting of lenses if the person is not entitled to the supply of spectacles.

11.5.4 Subject to prior approval, the Commission may accept financial responsibility for the supply of a hearing aid from an audiology provider if the hearing aid is unable to be supplied to the eligible person under the Hearing Services Administration Act 1997 or the Hearing Services Act 1991.

11.5.5 The Commission may accept financial responsibility for service charges in respect of a hearing aid that has been supplied under paragraph 11.5.4.

11.5.6 The Commission may accept financial responsibility for service charges in respect of a hearing aid following the supply of that hearing aid under paragraph 11.5.4 or 11.5.5.

11.6 Other rehabilitation appliances

11.6.1 Subject to this Part, the Commission may arrange for a wig to be supplied to an entitled person who:

(a) became bald as a result of a war-caused injury or disease or as a result of a malignant neoplasm or as a result of treatment of one of these conditions or as a result of a determined condition other than a determined residential care condition or as a result of the treatment of a determined condition other than the treatment of a determined residential care condition; or

(b) requires a wig as part of medical treatment for disfigurement.

11.6.2 The Commission will not accept financial responsibility for the cleaning and setting of a wig.

11.6.4 Where the Commission approves the provision of stoma appliances and consumables, the provision will be through:

(a) a stoma association; or

(b) the Pharmaceutical Benefits Scheme; or

11.6.5 The Commission will accept financial responsibility for the cost of membership of a stoma association and for the cost of postage of stoma supplies.

11.7 Repair and replacement

11.7.1 The Commission may approve the provision of more than one of the same rehabilitation appliance if the entitled person depends completely on the appliance, and:

(a) it is necessary to maintain the appliance in a hygienic condition because of domestic or occupational circumstances; or

(b) the entitled person lives in an isolated country area and would be handicapped by loss or breakage; or

11.7.2 Subject to paragraphs 11.7.6 and 11.7.7, the Commission will not be financially responsible for the alteration to, or the repair of, a treatment aid without prior approval.

11.7.3 The Commission will not be financially responsible for, or reimburse, the cost of an alteration to, or a repair of, a rehabilitation appliance for which it has not accepted financial responsibility, unless there are circumstances where the Commission considers it reasonable to accept financial responsibility.

11.7.4 The Commission will not be financially responsible for repair or replacement of a rehabilitation appliance for a non war-caused injury or disease while an entitled person is travelling overseas.

11.7.5 Prior approval will be given for the repair or replacement of an appliance where repair or renewal is necessary because:

(a) the appliance was damaged by normal wear and tear;

(b) the appliance inadvertently was damaged or lost; or

(c) the health-care practitioner treating the entitled person considers that a replacement is required because the person’s condition has changed.

11.7.6 The Commission will not give approval for the repair or replacement of an appliance if repair or renewal is necessary as the result of:

(a) a wilful act of the entitled person using or wearing the appliance; or

(b) a negligent act of the entitled person using or wearing the appliance and the person has damaged or lost a similar appliance in the past as a result of negligence or wilfulness.

11.7.7 Prior approval is not required for repairs to spectacles.

11.8 Treatment aids from hospitals

11.8.1 The Commission may provide, or accept financial responsibility for, treatment aids as part of inpatient treatment where the aids expedite discharge from hospital.

11.8.2 The conditions for the supply of treatment aids are the same as those normally applied by the hospitals for patients not covered by these Principles.

11.8.3 The Commission will not provide, or accept financial responsibility for, a treatment aid as part of inpatient or outpatient treatment where the treatment solely comprises the provision of the treatment aid.

Endnotes

Endnote 1—About the endnotes

The endnotes provide information about this compilation and the compiled law.

The following endnotes are included in every compilation:

Endnote 1—About the endnotes

Endnote 2—Abbreviation key

Endnote 3—Legislation history

Endnote 4—Amendment history

Abbreviation key—Endnote 2

The abbreviation key sets out abbreviations that may be used in the endnotes.

Legislation history and amendment history—Endnotes 3 and 4

Amending laws are annotated in the legislation history and amendment history.

The legislation history in endnote 3 provides information about each law that has amended (or will amend) the compiled law. The information includes commencement details for amending laws and details of any application, saving or transitional provisions that are not included in this compilation.

The amendment history in endnote 4 provides information about amendments at the provision (generally section or equivalent) level. It also includes information about any provision of the compiled law that has been repealed in accordance with a provision of the law.

Misdescribed amendments

A misdescribed amendment is an amendment that does not accurately describe how an amendment is to be made. If, despite the misdescription, the amendment can be given effect as intended, then the misdescribed amendment can be incorporated through an editorial change made under section 15V of the Legislation Act 2003.

If a misdescribed amendment cannot be given effect as intended, the amendment is not incorporated and “(md not incorp)” is added to the amendment history.

Endnote 2—Abbreviation key

ad = added or inserted	o = order(s)
am = amended	Ord = Ordinance
amdt = amendment	orig = original
c = clause(s)	par = paragraph(s)/subparagraph(s)
C[x] = Compilation No. x	/sub‑subparagraph(s)
Ch = Chapter(s)	pres = present
def = definition(s)	prev = previous
Dict = Dictionary	(prev…) = previously
disallowed = disallowed by Parliament	Pt = Part(s)
Div = Division(s)	r = regulation(s)/rule(s)
ed = editorial change	reloc = relocated
exp = expires/expired or ceases/ceased to have	renum = renumbered
effect	rep = repealed
F = Federal Register of Legislation	rs = repealed and substituted
gaz = gazette	s = section(s)/subsection(s)
LA = Legislation Act 2003	Sch = Schedule(s)
LIA = Legislative Instruments Act 2003	Sdiv = Subdivision(s)
(md not incorp) = misdescribed amendment	Sub‑Ch = Sub‑Chapter(s)
cannot be given effect	SubPt = Subpart(s)
mod = modified/modification	underlining = whole or part not
No. = Number(s)	commenced or to be commenced

Endnote 3—Legislation history

Name	Registration	Commencement	Application, saving and transitional provisions
Treatment Principles 2013 No. R52	2 December 2013 (see F2013L02029)	3 December 2013 (except references to “SRCA disability” in para.1.4.1) 10 December 2013 (for references to “SRCA disability” in para.1.4.1)	Paragraph 1.2
Veterans’ Entitlements (Treatment Principles – Rehabilitation Appliance Program) Amendment Instrument 2014 2014 No. R1	2 May 2014 (see F2014L00493)	3 May 2014	Paragraph [3]
Veterans’ Entitlements (Treatment Principles – Residential Care Classification) Amendment Instrument 2014 2014 No. R24	28 June 2014 (see F2014L00877)	1 July 2014
Veterans’ Affairs (Treatment Principles – Private Accommodation in Hospital Surcharge) Amendment Instrument 2014 2014 No. R78/MRCC78	14 October 2014 (see F2014L01348)	15 October 2014	Paragraph [3]
Veterans’ Entitlements (Treatment Principles – Mental Health Disorders – Diagnostic Protocols) Amendment Instrument 2014 2014 No. R113	2 January 2015 (see F2015L00012)	3 January 2015
Veterans’ Affairs (Treatment Principles – Provision of Falls Prevention Items) Amendment Instrument 2014 2014 No.R107/MRCC107	19 January 2015 (see F2015L00055)	6 February 2015	Paragraph [3]
Veterans’ Affairs (Treatment Principles – TRCP Treatment and Updating of RAP Schedules) Amendment Instrument 2015 2015 No.R29/MRCC29	21 May 2015 (see F2015L00713)	22 May 2015
Veterans’ Affairs (Treatment Principles – Updating Home and Community Care (HACC) References and other References) Amendment Instrument 2015 2015 No. R46/MRCC46	17 September 2015 (see F2015L01446)	1 July 2015
Veterans’ Affairs (Treatment Principles – Removal of Prior Approval Requirement and Time Limits for Convalescent and Respite Care in Hospital) Amendment Instrument 2015 2015 No.R32/MRCC32	27 August 2015 (see F2015L01342)	28 August 2015
Veterans’ Affairs (Treatment Principles – Updating of Rehabilitation Appliance Schedule/VVCS Outreach Program Counsellors Fees Schedule) Amendment Instrument 2015 2015 No.R73/MRCC73	7 December 2015 (see F2015L01941)	8 December 2015
Veterans’ Affairs (Treatment Principles – Lodgment of Claims by Providers) Amendment Instrument 2016 2016 No.R3/MRCC3	8 March 2016 (see F2016L00256)	31 March 2016	Section 4
Veterans’ Entitlements (Treatment Principles – Streamlining Access to Non-Liability Health Care) Amendment Instrument 2016 2016 No.R16	10 May 2016 (see F2016L00765)	11 May 2016
Veterans’ Affairs (Treatment Principles – Updating of RAP National Schedule of Equipment) Amendment Instrument 2016 2016 No. R31/MRCC31	12 May 2016 (see F2016L00781)	1 June 2016
Veterans’ Affairs (Treatment Principles – Community Nursing) Amendment Instrument 2016 2016 No.R30/MRCC30	17 May 2016 (see F2016L00805)	1 July 2016
Veterans’ Entitlements (Treatment Principles – Extension of Non-Liability Health Care for Mental Health Treatment) Amendment Instrument 2016 2016 No. R36	16 August 2016 (see F2016L01288)	1 July 2016
Veterans’ Affairs Treatment Principles (Short-term Restorative Care) Amendment Instrument 2016 2016 No. R46MRCC46	6 December 2016 (see F2016L01869)	1 January 2017
Veterans’ Affairs (Treatment Principles – Updating of RAP National Schedule of Equipment) Amendment Instrument 2017 2017 No. R1/MRCC1	20 March 2017 (see F2017L00260)	1 April 2017
Veterans’ Affairs (Treatment Principles – Updating of Fee Schedules for Medical Services and Other Matters) Amendment Instrument 2017 2017 No. R21/MRCC21	21 June 2017 (see F2017L00711)	1 July 2017
Veterans’ Affairs (Treatment Principles – Incorporated Documents) Amendment Instrument 2018 2018 No. R12/MRCC12	13 Mar 2018 (see F2018L00242)	Sch 1: 1 Apr 2018 (s 2)
Veterans’ Entitlements (Treatment Principles–Veteran Suicide Prevention Pilot) Amendment Instrument 2018 2018 No. R72	9 July 2018 (see F2018L01015)	10 July 2018 (s 2)
Veterans’ Affairs (Treatment Principles – Orthotists) Amendment Instrument 2018 2018 No. R88/MRCC88	21 Jan 2019 (see F2019L00049)	Sch 1: 1 Feb 2019 (s 2)
Veterans’ Affairs (Treatment Principles – Electric Mobility Aids and Other Measures) Amendment Instrument 2019 2019 No. R13/MRCC13	16 May 2019 (F2019L00678)	Sch 1: 25 Apr 2019 (s 2)
Veterans’ Affairs (Treatment Principles – Local Medical Officer) Amendment Instrument 2019 2019 No. R41/M42	10 Sept 2019 (F2019L01171)	Sch 1: 1 Oct 2019 (s 2)
Veterans’ Affairs (Treatment Principles – Rehabilitation in the Home and Other Amendments) Determination 2020 2020 No. R3/MRCC3	18 Aug 2020 (F2020L01028)	Sch 1: 18 Aug 2020 (s 2)
Veterans’ Affairs (Treatment Principles – Extend Eligibility for Allied Health Treatment to Residential Care Recipients) Determination 2020 2020 No.R42/MRCC42	22 Dec 2020 (F2020L01674)	Sch 1: 10 Dec 2020(s. 2)
Veterans’ Affairs (Treatment Principles – Rehabilitation in the Home and Other Amendments) Revocation Determination 2021 2021 No. R7/MRCC7	12 February 2021 (F2021L00116)	13 February 2021
Veterans’ Affairs (Treatment Principles – Removal of References to Rehabilitation in the Home) Amendment Determination 2021 2021 No. R8/MRCC8	2 Mar 2021 (F2021L00177)	Sch 2: 3 Mar 2021
Veterans’ Affairs (Treatment Principles – Extend Eligibility for Coordinated Veterans’ Care to Eligible White Card Holders) Amendment Determination 2021 2021 No, R14/MRCC14	18 June 2021 (F2021L00782)	Sch 1: 1 July 2021
Veterans’ Affairs (Treatment Principles – Extend Support Provided Under the Psychiatric Assistance Dog Program) Amendment Determination 2022 2022 No. R16/MRCC16	30 June 2022 (F2022L00921)	Sch 1: 1 July 2022
Veterans’ Affairs (Treatment Principles - Extend Eligibility for Treatment by Allied Health Providers for Entitled Persons Receiving Residential Care) Amendment Determination 2022 2022 No. R29/MRCC29	30 June 2022 (F2022L00922)	Sch 1: 1 July 2022
Veterans’ Affairs (Treatment Principles—Extending Access to Allied Health and Rehabilitation Appliances for Residential Care Recipients) Amendment Determination 2022 2022 No. R36/MRCC36	30 Sept 2022 (F2022L01287)	Sch 1 (items 18–35): 1 Oct 2022 (s 2(1) item 1)

Endnote 4—Amendment history

Provision affected	How affected
1.1.3	rep LA s 48D
1.1.4	rep LA s 48D
1.3.1 (Note)	am 2017 No.R21/MRCC21
1.4.1	am.2014 No. R1; am.2014 No. R24; am.2014 No. R78/MRCC78; am.2014 No.R113; am. 2015 No. R29/MRCC29; am. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32; am 2016 No. R16; am 2016 No. R30/MRCC30; am 2016 No. 46/MRCC46; am 2017 No. R21/MRCC21; am 2018 No. R72; am 2018 No. R88/MRCC88; am 2019 No. R13/MRCC13; ed C22; am 2019 No.R41/M42; ed C23; am 2020 No. R3/MRCC3; am 2021 No. R8/MRCC8; am 2021 No. R14/MRCC14; am 2022 No. R36/MRCC36
2.2.4	am. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32; am 2022 No. R36/MRCC36
2.2.8 (including heading and note)	rs. 2014 No.R107/MRCC107
2.4 (heading)	rs. 2014 No.R113; rs 2016 No. R16; rs 2016 No. R36
2.4.1	rs. 2014 No.R113; am 2016 No. R36
2.4.2A	rs. 2014 No.R113; rep 2016 No. R36
2.4.2B	rs. 2014 No.R113; rep 2016 No. R36
2.4.3(b)	rs. 2014 No.R113; am 2016 No. R36
2.4.5	rs.2014 No.R113; rep 2016 No. R36
2.5 (heading)	rs 2016 No. R36
2.5.1	am 2016 No. R16; am 2016 No. R36; am 2017 No.R21/MRCC21; am 2018 No. R72
2.5A (including heading)	ad 2016 No. R16; rs 2016 No. R36
2.5A.1	ad 2016 No. R16; rs 2016 No. R36; am 2017 No.R21/MRCC21
2.5A.2	ad 2016 No. R16; rs 2016 No. R36; am 2017 R21/MRCC21
2.5A.3	ad 2016 No. R16; rs 2016 No. R36
2.5A.4	ad 2016 No. R16; rs 2016 No. R36; rs 2017 R21/MRCC21
2.7A (heading)	rs. 2015 No. R29/MRCC29
2.7A.1	rs. 2015 No. R29/MRCC29
2.8.1	am 2018 No. R72
3.2.1	am 2015 No.R32/MRCC32; am 2018 No. R88/MRCC88
3.3.2(a)	am 2019 No.R41/M42
3.3.2(f)	am 2016 No.R30/MRCC30
3.3.2(k)	rs. 2015 No.R32/MRCC32
3.3.2(ka)	ad. 2015 No.R32/MRCC32
3.3.2(kb)	ad. 2015 No.R32/MRCC32
3.4.4(b)	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
3.4.5(b)	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
3.5.1(1)	am 2017 No.R21/MRCC21; am 2018 No. R88/MRCC88; am 2019 No.R41/M42
3.5.2 (Note 2)	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
3.5.2(c )(iii)	am 2016 No.R3/MRCC3
3.5.2A	am 2016 No.R3/MRCC3
3.5.2C	rep 2016 No.R3/MRCC3
3.5.3	am. 2014 No.R78/MRCC78; am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
3.5.3A	ad. 2014 No.R78/MRCC78
4.1 (heading)	am 2019 No.R41/M42
4.1.3	rs 2019 No.R41/M42
4.1.4	am 2019 No.R41/M42
4.2.2	am 2019 No.R41/M42
4.2.5	am 2019 No.R41/M42
4.3.1	am 2019 No.R41/M42
4.3.2	am 2019 No.R41/M42; am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
4.3.4	am 2019 No.R41/M42
4.3A.1	am 2019 No.R41/M42
4.4.1	am 2019 No.R41/M42
4.5.1	am 2019 No.R41/M42
4.7.3	am 2019 No.R41/M42; am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
4.8.1	am 2019 No.R41/M42; am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
5.2.1	am 2018 No. R88/MRCC88
5.2.2	am 2018 No. R88/MRCC88
5.3.2	am 2018 No. R88/MRCC88
5.3.3	am 2018 No. R88/MRCC88
5.3.4	am 2018 No. R88/MRCC88
5.4.1	am 2018 No. R88/MRCC88
6A.1	am 2019 No.R41/M42; ed C23; am 2021 No. R14/MRCC14
6A.1A	ad 2021 No. R14/MRCC14
6A.2.1	am 2019 No.R41/M42
6A.2.2	rs 2019 No.R41/M42
6A.2.7	am 2021 No. R14/MRCC14
6A.2.8	am 2021 No. R14/MRCC14
6A.3 (heading)	am 2019 No.R41/M42
6A.3.1	am 2019 No.R41/M42
6A.3.2	am 2019 No.R41/M42
6A.3.3	am 2019 No.R41/M42
6A.3.4	am 2019 No.R41/M42
6A.3.5	am 2019 No.R41/M42
6A.3.6	am 2019 No.R41/M42
6A.4.1	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.4.2	am 2016 No.R30/MRCC30; am 2018 No. R88/MRCC88; am 2019 No.R41/M42; am 2021 No. R7/MRCC7; am 2021 No. R14/MRCC14
6A.4.2 (Note)	am 2020 No. R3/MRCC3
6A.4.3	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.4.4	am 2019 No.R41/M42
6A.4.5	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.4A.1	am 2019 No.R41/M42
6A.5.1	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.6 (heading)	am 2019 No.R41/M42
6A.6.1	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.6.2	am 2019 No.R41/M42
6A.7.1	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.8 (heading)	am 2019 No.R41/M42
6A.8.1	am 2019 No.R41/M42; ed C23
6A.8.2	am 2019 No.R41/M42
6A.9.1	am 2019 No.R41/M42
6A.9.2	am 2019 No.R41/M42; am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
6A.9.3	am 2019 No.R41/M42
6A.9.4	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
6A.9.5	am 2019 No.R41/M42; ed C23; am 2021 No. R14/MRCC14
6A.9.6	am 2019 No.R41/M42
6A.9.7	am 2019 No.R41/M42
6A.9.8	am 2019 No.R41/M42
6A.9.9	am 2019 No.R41/M42; am 2021 No. R14/MRCC14
Part 6B	rep 2019 No.R41/M42
6B.1 (heading)	rep 2019 No.R41/M42
6B.1.1	rep 2019 No.R41/M42
6B.1.2	rep 2019 No.R41/M42
6B.2 (heading)	rep 2019 No.R41/M42
6B.2.1	rep 2019 No.R41/M42
6B.2.2	rep 2019 No.R41/M42
6B.2.3	rep 2019 No.R41/M42
6B.2.4	rep 2019 No.R41/M42
6B.2.5	rep 2019 No.R41/M42
6B.2.6	rep 2019 No.R41/M42
6B.3 (heading)	rep 2019 No.R41/M42
6B.3.1	rep 2019 No.R41/M42
6B.4 (heading)	rep 2019 No.R41/M42
6B.4.1	rep 2019 No.R41/M42
6B.4.2	rep 2019 No.R41/M42
6B.4.3	rep 2019 No.R41/M42
6B.4.4	rep 2019 No.R41/M42
6B.4.5	rep 2019 No.R41/M42
6B.5 (heading)	rep 2019 No.R41/M42
6B.5.1	rep 2019 No.R41/M42
6B.5.2	rep 2019 No.R41/M42
6B.6 (heading)	rep 2019 No.R41/M42
6B.6.1	rep 2019 No.R41/M42
7.1.2	am 2018 No. R88/MRCC88
7.1.3	rs. 2014 No.R24; am 2020 No. R42/MRCC42; rs 2022 No. R36/MRCC36
7.1A.1	am 2018 No. R88/MRCC88
7.1C	ad 2020 No. R42/MRCC42; rep 2022 No. R36/MRCC36
7.1C.1	am 2022 No. R29/MRCC29
7.3.3	am 2016 No.R30/MRCC30; am 2019 No.R41/M42
7.3.4	am 2016 No.R30/MRCC30
7.3.6	am 2016 No.R30/MRCC30
7.3.6A	am 2016 No.R30/MRCC30
7.3A.1	am 2019 No.R41/M42
7.3A.6B	am 2019 No.R41/M42
7.4.2	am 2018 No. R88/MRCC88
7.4.3	am 2018 No. R88/MRCC88
7.4.4	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
7.4.5	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
7.5.1	am 2019 No.R41/M42; ed C23
7.5.2	am 2019 No.R41/M42
7.5.3	am. 2014 No.R24; am 2020 No. R42/MRCC42; rs 2022 No. R36/MRCC36
7.6.1	am 2019 No.R41/M42
7.6.2	rs. 2014 No.R1; am. 2014 No.R24; am 2020 No. R42/MRCC42; am 2022 No. R36/MRCC36
7.6A.1	am 2019 No.R41/M42
7.6A.2	am. 2014 No.R24; am 2020 No. R42/MRCC42; rs 2022 No. R36/MRCC36
7.7.1	am 2019 No.R41/M42
Principle 7.7B	ad 2020 No. R3/MRCC3; rep 2021 No. R8/MRCC8
9.3.2	am. 2015 No. R46/MRCC46
9.5.1	rs. 2015 No.R32/MRCC32
9.5.2	add. 2015 No.R32/MRCC32
10.1.5	am. 2015 No. R46/MRCC46
10.2 (heading)	rs. 2015 No. R46/MRCC46
10.2.1	am. 2015 No. R46/MRCC46
10.3 (heading)	am. 2015 No. R46/MRCC46
10.3.1	am. 2015 No. R46/MRCC46; am 2022 No. R36/MRCC36
10.4	am. 2015 No. R46/MRCC46
10.6.2	am. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32
10.6.2 (Table)	rs. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32
10.6.3	am. 2015 No. R46/MRCC46
10.6.3(a)	am. 2015 No.R32/MRCC32
10.6.4	am. 2015 No. R46/MRCC46
10.6.5	am. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32
10.6.6	am. 2015 No. R46/MRCC46; am. 2015 No.R32/MRCC32
10.6.7(2)	am. 2015 No. R46/MRCC46
10.6.8	am. 2015 No. R46/MRCC46
Part C (Heading and Notes)	rs. 2015 No.R32/MRCC32
10.7	rs. 2015 No.R32/MRCC32; am 2016 No. 46/MRCC46
10.7A	ad. 2015 No.R32/MRCC32
10.10.1	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
10.11.1(a)	am. 2015 No. R46/MRCC46
10.11.1(b)(ii)	am. 2015 No. R46/MRCC46
10.11.2(a)	am. 2015 No. R46/MRCC46
10.11.2(b)(i)	am. 2015 No. R46/MRCC46
10.12.1	am 2020 No. R3/MRCC3; am 2021 No. R7/MRCC7
Part F	ad 2016 No. 46/MRCC46
10.13	ad 2016 No. 46/MRCC46
10.14	ad 2016 No. 46/MRCC46
11.1.1	am 2021 No. R14/MRCC14; am 2022 No. R36/MRCC36
11.1.4	am. 2014 No.R1
11.2A.1	am 2018 No. R88/MRCC88
11.3.1	am. 2014 No. R1; am. 2014 No.R24
11.3.1(a)	rep 2019 No. R13/MRCC13
11.3.1(b)	rs. 2014 No. R1; rs 2019 No. R13/MRCC13
11.3.1(c)	rs. 2014 No. R1
11.3.2	rs. 2014 No. R1
11.3.3	rep. 2014 No. R1
11.3.4	rep. 2014 No. R1
11.3.4.1	ad 2019 No. R13/MRCC13
11.3.4.2	ad 2019 No. R13/MRCC13
11.3.5	rep 2019 No. R13/MRCC13
11.3.5.1	ad 2019 No. R13/MRCC13
11.3.5.2	ad 2019 No. R13/MRCC13
11.3.5.3	ad 2019 No. R13/MRCC13
11.3.5.3A	Ad 2022 No. R16/MRCC16
11.3.5.4	ad 2019 No. R13/MRCC13
11.3.6	am 2022 No. R36/MRCC36
11.4.1	am 2018 No. R88/MRCC88
11.4.2	am 2018 No. R88/MRCC88
11.4.3	am 2018 No. R88/MRCC88
11.4.6	am 2018 No. R88/MRCC88
11.6.3	rep. 2014 No.R1
11.9	rep. 2014 No.R107/MRCC107
11.9.1	rep. 2014 No.R107/MRCC107
11.9.1A	rep. 2014 No.R107/MRCC107
11.9.1B	rep. 2014 No.R107/MRCC107
11.9.2	rep. 2014 No.R107/MRCC107
11.9.3	rep. 2014 No.R107/MRCC107
11.9.4	rep. 2014 No.R107/MRCC107
11.9.5	rep. 2014 No.R107/MRCC107
11.9.7	rep. 2014 No.R107/MRCC107
11.9.8	rep. 2014 No.R107/MRCC107
Transitional Provisions	am 2021 No. R14/MRCC14
Schedule 1	rs. 2014 No.R1; rs. 2014 No.R24; rs. 2014 No.R107/MRCC107; rs. 2015 No. R29/MRCC29; rs. 2015 No. R46/MRCC46; rs. 2015 No. R73/MRCC73; rs 2016 No. R31/MRCC31; rs 2016 No. R30/MRCC30; rs 2017 No.R1/MRCC1; rs 2017 No.R21/MRCC21; rs 2018 No.R12/MRCC12; am 2018 No. R88/MRCC88; am 2019 No.R41/M42

PART 1 — INTRODUCTION/COMMENCEMENT

Treatment other than residential care/residential care (respite)

Treatment that is residential care/residential care (respite)

2.6 Referrals by the Veterans and Veterans Families Counselling Service

3.1 Approval for treatment

5.1 Providers of services

PART 6A — COORDINATED VETERANS' CARE PROGRAM

6A.1 Outline

6A.4A Arrangements with Service Providers

PART 7 — TREATMENT GENERALLY FROM OTHER HEALTH PROVIDERS

9.1 Admission to a hospital or institution

9.2 Financial Responsibility For Treatment In Hospital

PART 10 — RESIDENTIAL CARE, HOME CARE AND TRANSITION CARE CO-PAYMENT

11.1 Rehabilitation Appliances Program

12.1 Ambulance transport

12.2 Treatment under Medicare Program

2021 No. R8/MRCC8

Veterans’ Affairs (Treatment Principles – Extend Eligibility for Coordinated Veterans’ Care to Eligible White Card Holders) Amendment Determination 2021

Veterans’ Affairs (Treatment Principles – Extend Support Provided Under the Psychiatric Assistance Dog Program) Amendment Determination 2022

2022 No. R16/MRCC16

Veterans’ Affairs (Treatment Principles - Extend Eligibility for Treatment by Allied Health Providers for Entitled Persons Receiving Residential Care) Amendment Determination 2022

Veterans’ Affairs (Treatment Principles—Extending Access to Allied Health and Rehabilitation Appliances for Residential Care Recipients) Amendment Determination 2022