This is the Telecommunications Numbering Plan 2015.

2 Commencement

Each provision of this instrument specified in column 1 of the table commences, or is taken to have commenced, in accordance with column 2 of the table. Any other statement in column 2 has effect according to its terms.

Commencement information
Column 1	Column 2
Provisions	Commencement
1. Sections 1 to 4 and anything in this instrument not elsewhere covered by this table	The day after this instrument is registered.
2. Sections 5 to 135	A single day to be fixed by the ACMA by legislative instrument. However, if the provisions do not commence before 1 October 2015, they commence on that day.
3. Section 136	The day after this instrument is registered.
4. Schedules 1 to 8	At the same time as the provisions covered by table item 2.

3 Authority

This instrument is made under subsection 455(1) of the Telecommunications Act 1997.

4 Schedules

Each instrument that is specified in a Schedule to this instrument is amended or repealed as set out in the applicable items in the Schedule concerned, and any other item in a Schedule to this instrument has effect according to its terms.

5 Dictionary

(1) The Dictionary in section 15 contains a list of every term that is defined in this instrument.

(2) A term is either defined in the Dictionary itself, or elsewhere in this instrument. If a term is defined elsewhere, the Dictionary includes a signpost.

6 Regard to be had to objects and other matters

In interpreting and making decisions under this instrument, regard is to be had to:

(a) the objects of this instrument (see Part 2); and

(b) the desirability of ensuring consistency with the object of Part XIC of the Competition and Consumer Act 2010 (telecommunications access regime); and

(c) the desirability of ensuring that the management of numbers under this instrument is carried out in a way that is consistent with the requirements of other instruments made under the Act.

Part 2—Objects

Division 1—Primary objects

7 Primary objects

The primary objects of this instrument are to:

(a) establish an effective and efficient framework for the numbering of carriage services in Australia which has regard to recognised international standards; and

(b) establish an effective and efficient framework for the use of numbers in connection with the supply of such services; and

(d) establish an effective and efficient framework for the allocation and portability of numbers.

Division 2—Secondary objects

8 Access to end‑users

A secondary object of this instrument is to facilitate any‑to‑any connectivity by ensuring that numbers are:

(a) clearly assigned to a type or types of service; and

(b) allocated and used responsibly.

Note: Any‑to‑any connectivity is an objective of the telecommunications access regime in Part XIC of the Competition and Consumer Act 2010.

Subsection 152AB(8) of that Act states that the objective of any‑to‑any connectivity is achieved if, and only if, each end‑user who is supplied with a carriage service that involves communication between end‑users is able to communicate, by means of that service, with each other end‑user who is supplied with the same service or a similar service, whether or not the end‑users are connected to the same telecommunications network.

9 Allocation, issue and use of numbers

A secondary object of this instrument is:

(a) to ensure the availability of numbers by promoting efficient issue and use of numbers by carriage service providers and customers; and

(b) to promote and facilitate fairness and equity in:

(i) the allocation of numbers to carriage service providers; and

(ii) the issue of numbers to customers by carriage service providers; and

10 Carriage services

A secondary object of this instrument is to ensure the availability of numbers to facilitate:

(a) the introduction and supply of carriage services; and

(b) access by customers, or connection by end‑users, to carriage services; and

11 Call charge and associated services

A secondary object of this instrument is:

(a) to enable end‑users to understand the level of call charge for calls to a number; and

(b) to enable end‑users to understand which numbers can be used in connection with the supply of particular carriage services; and

12 Technology

A secondary object of this instrument is to accommodate the capabilities and usage of different telecommunications technologies and terminal equipment in Australia.

13 Transfer, surrender and withdrawal of numbers

A secondary object of this instrument is to establish a framework for the transfer, surrender and withdrawal of numbers that:

(a) promotes the long‑term interests of end‑users; and

(b) facilitates the efficient supply of carriage services; and

14 Recognition of telecommunications industry

A secondary object of this instrument is to recognise and support the actual and potential role and contribution of the telecommunications industry in the management of numbers.

Part 3—Dictionary

15 Dictionary of defined terms

Note: A number of expressions used in this instrument are defined in the Act, including the following:

(a) Australia;

(b) carriage service;

(d) carrier;

(e) directory assistance service;

(f) emergency service number;

(g) facility;

(h) public mobile telecommunications service.

In this instrument:

access code: see section 38.

ACN has the same meaning as in the Corporations Act 2001.

Act means the Telecommunications Act 1997.

active service, for a smartnumber, means that a carriage service is being provided using the number.

advisory committee means an advisory committee established by the ACMA under section 58 of the Australian Communications and Media Authority Act 2005.

age‑restricted audio‑visual service means a service that enables an end‑user to access age‑restricted content other than material supplied as part of a telephone sex service.

age‑restricted content means content that is:

(a) MA 15+ content; or

(b) R 18+ content;

within the meaning of clause 15 of Schedule 7 to the Broadcasting Services Act 1992.

age‑restricted service means:

(a) an age‑restricted audio‑visual service; or

(b) an age‑restricted text service.

age‑restricted text service means a service supplied solely or primarily by way of a text service about which it would be concluded that a majority of persons who use the service are likely to do so with the sole or principal object of deriving sexual gratification from the service.

annual charge has the same meaning as in section 468 of the Act.

approved operation plan means an operation plan approved by the ACMA under section 34, 35 or 36 (including an amended operation plan or replacement operation plan).

ARBN has the same meaning as in the Corporations Act 2001.

area code: see section 18.

assigned unallocated smartnumber means a smartnumber for which there is an EROU‑holder, but which is not held by a carriage service provider.

call costs and enquiries (national and international) service means an operator service provided to an end‑user for giving information on making national and international calls.

calling card service means a carriage service in which a call charge is billed to a customer account for the use of the service, instead of being charged to the service from which the call was made.

calling number display override service means a carriage service with which a caller can block or unblock the display of the originating telephone number on the telephone used by the recipient of the call.

carriage service provider identification code means an access code identified in Schedule 6 as being for use with an interconnect and routing service.

charging district means an area listed as a charging district on the ACMA’s website.

Note: A charging district is a geographic district in Australia that includes standard zone units.

community service means a carriage service providing access to information or assistance of significant community value.

country code means a set of digits assigned by the International Telecommunication Union that:

(a) indicates the country, group of countries or geographic area to which an international call is made; or

(b) is used to identify a global service or international network.

customer means a person to whom a carriage service provider issues a number.

data network access service means a carriage service with which an end‑user can gain access to a data network.

designated authority has the same meaning as in section 465 of the Act.

designated standard zone unit means a standard zone unit that is specified on the ACMA’s website as being at risk from a large allocation of numbers.

digital mobile number means a special services number specified in Schedule 5 for use with a digital mobile service.

digital mobile service means a public mobile telecommunications service supplied by a network using digital modulation techniques.

eligible local call has the same meaning as in section 106 of the Telecommunications (Consumer Protection and Service Standards) Act 1999.

emergency service organisation means an organisation providing a service mentioned in subsection 466(1) of the Act.

enhanced rights of use means the rights set out in section 76.

equivalent service: see section 110.

EROU applicant: see subsection 73(1).

EROU‑holder means the holder of the enhanced rights of use for a smartnumber.

escape code, for a private numbering scheme, means a single‑digit prefix used to indicate that the digits dialled following the escape code are for calls to end‑users that are not part of the select group.

freephone number: see section 22.

freephone service means a carriage service where:

(a) a customer issued with a number is charged for calls to the number for the service; and

(b) the call charge for calls made to the number for the service from a standard telephone service (other than a location independent communications service or a public mobile telecommunications service) is nil.

geographic number: see section 18.

holds: a carriage service provider holds a number if:

(a) the number has been allocated to the carriage service provider or transferred to the carriage service provider; and

(b) the number has not subsequently been transferred to another carriage service provider, surrendered or withdrawn.

incoming international assistance operator service means an operator service that:

(a) provides assistance with the establishment of calls; and

(b) provides information about the meaning of special tones and spoken announcements; and

(d) is not accessible for calls originating in Australia.

incoming international delay operator service means an operator service that:

(a) provides assistance with the establishment of calls for which there is an inherent set‑up delay; and

(b) provides information about the meaning of special tones and spoken announcements; and

(d) is not accessible for calls originating in Australia.

incoming international directory enquiries service means an operator service that:

(a) provides assistance with finding the telephone number of an end‑user of an Australian standard telephone service; and

(b) is accessible by operators in countries other than Australia; and

incoming only international service means a carriage service:

(a) by which incoming calls from outside Australia are routed to an Australian carriage service provider; and

(b) for which access is not available for calls originating in Australia.

interconnect and routing service means a carriage service:

(a) that enables a customer to select an alternative carriage service provider on a call‑by‑call basis; or

(b) by which a particular carriage service provider operating a telecommunications network is identified, in the carriage of a call to a point of interconnection between telecommunication networks, as the next recipient network for carriage of the call.

internal network service means a carriage service that:

(a) is only accessible by the carriage service provider; and

(b) uses numbers that are translated to a different number as a way of applying certain features or facilities to the call.

internal review decision: see section 129.

international direct dial service means an international service with which the end‑user makes calls directly, without the assistance of an operator.

international directory assistance service means an operator service provided to an end‑user to help find the number of a customer at a location outside Australia.

international faults and difficulties service means an operator service provided to a customer for dealing with faults and service difficulties relating to calls to destinations outside Australia.

international number means a number beginning with a country code, followed by:

(a) a telephone number used in the area to which the country code relates (including any code used to indicate a smaller area within that area); or

(b) a telephone number identifying a subscriber to a global service.

international ring back price service means an international service for which an end‑user who has made and completed a call receives a call advising the end‑user of the cost of the completed call.

international service means a carriage service with which an end‑user is able to make calls to destinations outside Australia.

international signalling point code: see section 46.

late payment penalty has the same meaning as in section 468 of the Act.

local number: see section 18.

local rate number: see section 24.

local rate service means a carriage service:

(a) that is capable of voice telephony; and

(b) that, for a call, involves the translation of the number dialled in making the call to a number that identifies a point of termination for the call; and

(d) for which:

(i) the call charge for calls made using a standard telephone service (other than a location independent communications service or a public mobile telecommunications service) is equal to, or less than, the call charge for local calls; and

(ii) responsibility for the residual charge for calls (if any) lies with the person to whom the dialled number is issued.

local service means a carriage service that:

(a) is capable of voice telephony; and

(b) is provided for one or both of the following:

(i) receiving incoming calls at a location that is in an area identifiable, by the carriage service provider with which the call originates, from the number called;

(ii) making outgoing calls at a location that is in an area identifiable by the customer’s carriage service provider;

where that location is:

(iii) a switching facility; or

(iv) the premises occupied or used by a customer; or

(v) in the vicinity of the premises occupied or used by a customer.

location independent communications service means a carriage service that:

(a) is capable of voice telephony; and

(b) is provided for receiving incoming calls, or making outgoing calls, or both, at a location that can be identified by the originating carriage service provider as:

(i) a point of intersect for delivery to another carriage service provider; or

(ii) the location of the customer; and

(i) a local service; or

(ii) a digital mobile service; or

(iii) a freephone service; or

(iv) a local rate service; or

(v) a premium rate service.

Note: The requirement in paragraph (a) that the service “is capable of voice telephony” is a minimum requirement. A service that meets the definition may be capable of other additional functions.

low charge amount means the highest call charge for an eligible local call made using a standard telephone service, other than a public mobile telecommunications service, supplied by a primary universal service provider.

mobile carriage service provider means a carriage service provider that supplies or arranges for the supply of a public mobile telecommunications service.

mobile network code: see section 49.

national and international operator call connection service means an operator service provided to assist a customer in making national and international calls.

number portability means the right of a customer receiving a service in relation to a portable number to change the carriage service provider involved in providing the service, the carrier network involved in providing the service, or both, and retain the same telephone number.

operator service means a carriage service provided by an operator or by means of:

(a) an automated voice response system; or

(b) another technology‑based system.

optional service: see subsection 33(1).

originating access carriage service provider means a carriage service provider that provides access for connection by a customer to outgoing carriage services.

paging service means a carriage service with which an end‑user initiates signals or messages to be sent to a portable wireless receiving unit at which the signal is received, or on which the message is displayed.

portable number means an allocated number that is used in connection with the supply of a portable service.

portable service means:

(a) a local service; or

(b) a freephone service; or

(d) a public mobile telecommunications service other than a satellite telephone service.

ported, in relation to a number issued to a customer for a portable service, means that the carriage service provider or the carrier network involved in providing the service, or both, is changed while the customer continues to receive a portable service using the number.

premium rate number: see section 26.

premium rate service means a carriage service that is charged at a premium rate, independent of content or delivery technology.

Note: A premium rate service often provides information to a caller or allows the caller to provide information.

premium SMS or MMS service means:

(a) a carriage service supplied by way of a call to a number beginning with “191”, “193”, “194”, “195”, “196”, “197” or “199”; or

(b) a content service supplied by way of a call to a number beginning with “191”, “193”, “194”, “195”, “196”, “197” or “199”.

preselection verification service means an operator service provided to a customer to enable identification of the carriage service provider that is preselected for a standard telephone service.

primary universal service provider has the same meaning as in the Telecommunications (Consumer Protection and Service Standards) Act 1999.

private numbering scheme means a feature, offered as part of a carriage service, by which:

(a) a customer of a carriage service provider may establish a series of numbers intended for use by a select group of telephone users; and

(b) a telephone user in the group may make calls to other users in the group by dialling the established numbers.

Note: Arrangements supporting private numbering plans, including the ability to make calls to numbers established under a plan, may also exist without being part of the supply of a carriage service (e.g. a private network established by a PABX). Those arrangements are not covered by the definition of private numbering scheme.

registered carriage service provider means a carriage service provider registered under section 122.

registered industry code means an industry code included in the Register that ACMA is required to maintain under section 136 of the Act.

registration premium rate service means a premium rate service for which a prospective customer is required to register with the relevant content service provider as a user of that service.

Note: A registration premium rate service may give information or similar services to particular groups of customers, or deny them to particular groups. The restrictions may be related to provisions dealing with age‑restricted content, but this is not the only possible reason.

reviewable decision: see section 127.

routing responsibility: see subsection 113(2).

satellite telephone service means a carriage service with which end‑users make and receive calls via a satellite‑based facility.

signalling point means a node in a network that performs either or both of the following functions:

(a) originating and receiving signalling messages;

(b) transferring signalling messages from one signalling link to another signalling link.

signalling point operator means a registered carriage service provider that:

(a) wishes to operate a signalling point that has at least 1 message transfer part in the international signalling network; or

(b) already operates a signalling point of that kind.

smartnumber means:

(a) a freephone number that is specified, as mentioned in subsection 57(2), to be a freephone number that is a smartnumber; or

(b) a local rate number that is specified, as mentioned in subsection 57(2), to be a local rate number that is a smartnumber.

special services number: see section 31.

specified for use:

(a) in relation to a geographic number—see subsection 19(4); and

(b) in relation to a special services number—see subsection 32(2); and

standard unit, in relation to a type of number, means a contiguous block of numbers in sequence, containing the quantity of numbers listed in Schedule 7 for that type of number.

standard zone unit means an area listed as a standard zone unit on the ACMA’s website.

Note: A standard zone unit is used by carriage service providers to determine whether a call from a standard telephone service is a local call charged on an untimed basis or a long distance call charged on a timed basis based (at least in part) on the distance between calling and called parties. For this purpose it is identified by reference to a charging point with a specified latitude and longitude that lies within the area of the standard zone unit.

telephone sex service means a commercial service supplied using a standard telephone service, where:

(a) the supply is by way of a voice call made using the standard telephone service; and

(b) having regard to:

(i) the way in which the service is advertised or promoted; and

(ii) the content of the service;

it would be concluded that a majority of people who call the service are likely to do so with the sole or principal object of deriving sexual gratification from the call; and

(c) the service is not provided for therapeutic or counselling purposes by a person registered or licensed as a medical practitioner, or as a psychologist, under a law of a State or Territory.

testing service means a carriage service with which an end‑user tests features of a telephone or a carriage service provider’s network.

Example: A demonstration of the different tones used by a carriage service provider’s network (such as a ring tone or busy tone).

trade, for enhanced rights of use for a smartnumber, means trade (within the ordinary meaning of that expression), license, sell or otherwise deal with the enhanced rights of use attached to the smartnumber.

unassigned unallocated smartnumber means a smartnumber for which there is not an EROU‑holder and which is not held by any carriage service provider.

virtual private network service means a carriage service with which an end‑user can gain access to a virtual private network.

Chapter 2—Numbers for use

16 Numbers for use—public

(1) For subsection 455(3) of the Act, the numbers that are for use in connection with the supply of carriage services to the public in Australia are the following:

(a) geographic numbers;

(b) freephone numbers;

(d) premium rate numbers;

(e) emergency service numbers;

(f) special services numbers specified for use with:

(i) a calling card service; or

(ii) a community service; or

(iii) a data network access service; or

(iv) a digital mobile service; or

(v) directory assistance services within the meaning of the Act; or

(vi) a location independent communications service; or

(vii) an operator service (without further specification); or

(viii) a national and international operator call connection service; or

(ix) a paging service; or

(x) a satellite telephone service;

(g) access codes;

(h) international numbers;

(i) private numbers;

(j) international signalling point codes;

(k) mobile network codes.

Note: For paragraph (f), the kinds of services excluded do not meet the definition in section 456 of the Act of the circumstances in which a carriage service is taken to be supplied to the public.

(2) No other number may be used in connection with the supply of carriage services to the public in Australia.

17 Numbers for use—non‑public

Numbers that are not referred to in section 16 but are otherwise referred to in this instrument, and numbers that are not specified in this instrument, may be used in connection with the supply of carriage services other than to the public.

Chapter 3—Specification of telephone numbers

Part 1—Geographic numbers

18 Definition of geographic number

A geographic number is a 10‑digit number with the following components:

(a) a 2‑digit area code set out in column 1 of an item in a table in Schedule 1;

(b) an 8‑digit local number beginning with the digit or digits listed in the item after the area code.

19 Use of geographic numbers

(1) A geographic number may be used only in connection with the supply of a local service or a location independent communications service.

(2) This section does not prevent a number other than a geographic number being used in connection with the supply of those services.

(3) A geographic number allocated to a standard zone unit must only be used in connection with the supply of a carriage service:

(a) that terminates calls to the number at a location in the standard zone unit; or

(b) for which the call charge for the calls is worked out as if the calls were terminated at a location in the standard zone unit.

Note: A carriage service provider generally relies on information contained in a geographic number to find out the location of the service being called for the purpose of working out the charge for a call. Part 4 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 contains requirements about charging for local calls.

(4) A geographic number is specified for use in relation to a standard zone unit if the standard zone unit is:

(a) mentioned for the number in column 2 of Schedule 1; or

(b) included in a charging district mentioned for the number in column 2 of Schedule 1.

(5) Geographic numbers must be used in connection with the supply of carriage services in a way consistent, as far as practicable, with the existing patterns of use, including patterns corresponding to areas where geographic numbers with the same first 6 digits have been issued.

20 Notice of geographic number that may terminate in different locality

(1) This section applies to a carriage service provider if:

(a) the carriage service provider offers to supply a local service or location independent communications service using a geographic number; and

(b) calls made to the service may not terminate in the standard zone unit for which the number is allocated; and

(c) there is not a registered industry code that applies to the carriage service provider setting out the information that must be provided to a potential customer in relation to the use of a geographic number for services provided at a location outside of the standard zone unit for which the number was allocated.

(2) The carriage service provider must, at the time of offering to supply the service, give written notice to all potential customers that:

(a) if the customer is located outside the standard zone unit for which the geographic number issued to the customer was allocated, calls to the number will be charged as if the customer was located within the standard zone unit; and

(b) the customer may not be able to port the number to another carriage service provider.

(3) If the internet is used to make the offer, the carriage service provider must ensure that the notice under subsection (2) is prominently displayed on the primary webpage used to make the offer in legible text with a font size of at least 10 points, written in plain English.

(4) At the time of entering into an arrangement with a customer for supply of the service, the carriage service provider must obtain an acknowledgement from the customer that the customer understands the service may be limited as described in the notice.

21 Use of local numbers

If a local number is dialled from a carriage service supplied using a geographic number (the originating service), the originating access carriage service provider for the call must treat the local number as if it were a geographic number having the same area code as the area code of the originating service.

Part 2—Freephone, local rate and premium rate numbers

Division 1—Freephone numbers

22 Definition of freephone number

A freephone number is a number:

(a) beginning with the digits set out in column 1 of an item in the table in Schedule 2; and

(b) with the number of digits set out in column 2 of the item.

23 Use of freephone numbers

(1) A freephone number may be used only for a freephone service.

(2) If an item in the table in Schedule 2 has “No” in column 3, a freephone number identified in columns 1 and 2 of the item must not be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(3) If an item in the table in Schedule 2 has “Yes” in column 3, a freephone number identified in columns 1 and 2 of the item may be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

Division 2—Local rate numbers

24 Definition of local rate number

A local rate number is a number:

(a) beginning with the digits set out in column 1 of an item in the table in Schedule 3; and

(b) with the number of digits set out in column 2 of the item.

25 Use of local rate numbers

(1) A local rate number may be used only for a local rate service.

(2) If an item in the table in Schedule 3 has “No” in column 3, a local rate number identified in columns 1 and 2 of the item must not be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(3) If an item in the table in Schedule 3 has “Yes” in column 3, a local rate number identified in columns 1 and 2 of the item may be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(4) A local rate number beginning with “1345” may be used only for monitoring security alarms.

Division 3—Premium rate numbers

26 Definition of premium rate number

A premium rate number is a number:

(a) beginning with the digits set out in column 1 of an item in the table in Schedule 4; and

(b) with the number of digits set out in column 2 of the item.

27 Use of premium rate numbers

(1) A premium rate number may be used only for a premium rate service.

(2) If an item in the table in Schedule 4 has “No” in column 3, a premium rate number identified in columns 1 and 2 of the item must not be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(3) If an item in the table in Schedule 4 has “Yes” in column 3, a premium number identified in columns 1 and 2 of the item may be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(4) A premium rate number beginning with “195” or “196” may be used only for age‑restricted services.

(5) A premium rate number beginning with “1901” may be used only for a registration premium rate service.

28 Restriction on providing age‑restricted services on other numbers

(1) A mobile carriage service provider must not supply an age‑restricted service by way of a premium SMS or MMS service otherwise than on a number beginning with “195” or “196”.

(2) A mobile carriage service provider is taken not to have contravened subsection (1) if, at the time the age‑restricted service was supplied, the carriage service provider:

(a) did not know; and

(b) could not, with reasonable diligence, have found out;

that it was supplying an age‑restricted service by way of a premium SMS or MMS service otherwise than on a number beginning with “195” or “196”.

(3) For subsection (2), in determining whether a mobile carriage service provider could, with reasonable diligence, have found out that it was supplying an age‑restricted service by way of a premium SMS or MMS service otherwise than on a number beginning with “195” or “196”, regard must be had to the following matters (and may be had to any other relevant matter):

(a) whether the content service provider that supplied the age‑restricted service by way of the premium SMS or MMS service is under any contractual obligation to notify the mobile carriage service provider of the nature of the content supplied;

(b) whether the mobile carriage service provider does any of the following:

(i) monitoring, or arranging for the monitoring of, advertisements for premium SMS or MMS services broadcasted on television or radio or appearing in newspapers or magazines where such advertisements are likely to be found;

(ii) checking, or arranging for the checking of, those advertisements against the content of the services being advertised.

29 Restriction on providing registration premium rate service on other numbers

A mobile carriage service provider must not supply a registration premium rate service otherwise than on a premium rate number beginning with “1901”.

Part 3—Emergency service numbers

30 Emergency service numbers

For subsection 466(2) of the Act, “000”, “106” and “112” are emergency service numbers.

Note 1: The general emergency service number is “000”. The number “106” is for use with teletypewriters (TTYs) and “112” is an alternative available for digital mobile phones.

Note 2: Section 147 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 requires the ACMA to make a determination imposing requirements in relation to emergency call services.

Part 4—Special services numbers

31 Definition of special services number

A special services number is a number:

(a) beginning with the digits set out in column 1 of an item in a table in Schedule 5; and

(b) with the number of digits set out in column 2 of the item.

32 Use of special services numbers

(1) A special services number identified in columns 1 and 2 of an item in a table in Schedule 5 may be used only for a type of carriage service mentioned in column 3 of the item.

(2) A special services number is specified for use with a type of service if the type of service is mentioned for the number in column 3 of a table in Schedule 5.

(3) Despite subsection (1), a special services number that is also an access code specified for use with an incoming only international service may be used for both purposes.

Note: See section 39 and Schedule 6 for specification of the use of access codes. The same number can be used for both purposes because one use will be for calls originating in Australia and the other will be for calls made from outside Australia.

Incoming international access

(4) If an item in a table in Schedule 5 has “No” in column 4, a special services number identified in columns 1 and 2 of the item must not be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

(5) If an item in a table in Schedule 5 has “Yes” in column 4, a special services number identified in columns 1 and 2 of the item may be used in connection with the supply of a carriage service that routes an incoming call from outside Australia to the number.

Low charge numbers

(6) If an item in a table in Schedule 5 has “Yes” in column 5, subsection (7) applies to calls made by a customer to a special services number identified in columns 1 and 2 using a standard telephone service other than a public mobile telecommunications service.

(7) The charge for a call, disregarding any optional discounts and surcharges:

(a) must be worked out by reference to the number of calls made during a particular period, regardless of how long each call lasted; and

(b) must not be more than the low charge amount.

33 Use of 1223 for operator services on carriage service with price control arrangements

(1) A carriage service provider may only use the number “1223” in connection with the supply of an operator service other than a directory assistance service (an optional service) in response to calls made using a carriage service:

(a) that is not a public mobile telecommunications service; and

(b) the charge for which is subject to the price control arrangements specified in a determination made by the Minister under subsection 154(1) of the Telecommunications (Consumer Protection and Service Standards) Act 1999;

if the optional service is provided in accordance with an approved operation plan.

(2) An operation plan must set out arrangements to ensure the following outcomes:

(a) that the carriage service provider will continue to supply a directory assistance service;

(b) that the supply of optional services on “1223” will not diminish access to, or the supply of, the directory assistance service;

(c) that consumers will be adequately informed about the availability of the optional service and any charges applicable to the supply of the optional service.

34 Approval of operation plan

(1) A carriage service provider may apply to the ACMA for approval of an operation plan in relation to the provision of an optional service.

(2) Before making an application, the carriage service provider must consult about the provision of the optional service with consumer organisations that are appropriate to the circumstances in which, and the customers to whom, the carriage service provider proposes to supply the optional service.

(3) The application must be in a form approved by the ACMA and be accompanied by:

(a) a copy of the operation plan; and

(b) a documented record of the consultations undertaken.

(4) The ACMA must make a decision to approve or not to approve the operation plan no later than 60 business days after receiving the application.

(5) The ACMA may ask the carriage service provider, in writing, to give it further information about matters relevant to the application to assist it to consider the application.

(6) The 60 business days mentioned in subsection (4) do not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(7) In considering the application, the ACMA must have regard to the opinion of each consumer organisation that the carriage service provider has consulted about the provision of the optional service.

(8) The ACMA may have regard to any matter that the ACMA considers relevant.

(9) The ACMA must not approve the operation plan if:

(a) it is not satisfied that the operation plan sets out appropriate arrangements for ensuring the outcomes set out in subsection 33(2); or

(b) it is not satisfied that the operation plan is consistent with the objects of the Act; or

(c) it is not satisfied that the carriage service provider has had adequate consultations with appropriate consumer organisations about the provision of the optional service.

(10) The ACMA must notify the carriage service provider of its decision in writing.

35 Amendment or replacement of operation plan on application by carriage service provider

(1) A carriage service provider that has an approved operation plan in relation to the supply of an optional service may apply to the ACMA for approval of:

(a) an amendment of the approved operation plan; or

(b) a replacement operation plan.

(2) The application must be in a form approved by the ACMA and be accompanied by a copy of the proposed amendment or replacement operation plan.

(3) The ACMA must make a decision to approve or not to approve the amendment or the replacement operation plan no later than 60 business days after receiving the application.

(4) The ACMA may ask the carriage service provider, in writing, to give it further information about matters relevant to the application to assist it to consider the application.

(5) The 60 business days mentioned in subsection (3) do not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(6) The ACMA must not approve the amendment or replacement operation plan if:

(a) it is not satisfied that the arrangements in the amended operation plan or replacement operation plan will be more effective than the arrangements in the current approved operation plan in ensuring the outcomes mentioned in subsection 33(2); or

(b) it is not satisfied that the amended operation plan or replacement operation plan is consistent with the objects of the Act.

(7) The ACMA must notify the carriage service provider of its decision in writing.

36 Amendment or replacement of operation plan at ACMA’s direction

(1) The ACMA may, in writing, direct a carriage service provider that has an approved operation plan in relation to the supply of an optional service:

(a) to amend the approved operation plan in a way set out in the direction; or

(b) to replace the approved operation plan with an operation plan set out in the direction.

(2) However, the ACMA must not give a direction under subsection (1) unless it is satisfied that the arrangements in the amended operation plan or replacement operation plan will be more effective than the arrangements in the current operation plan in ensuring the outcomes mentioned in subsection 33(2).

(3) If the carriage service provider gives the ACMA an amended operation plan or replacement operation plan that the provider believes complies with a direction given under subsection (1), the ACMA must decide no later than 60 business days after receiving the plan whether the carriage service provider has complied with the direction.

Note: A carriage service provider is not required to comply with the direction, and may instead decide to cease supplying the optional service.

(4) If the ACMA is satisfied that the carriage service provider has complied with the direction, the ACMA must approve the amended operation plan or replacement operation plan.

(5) The ACMA must notify the carriage service provider of its decision in writing.

(6) The ACMA may ask the carriage service provider, in writing, to give it further information to assist it to consider the amended operation plan or replacement operation plan.

(7) The 60 business days mentioned in subsection (3) do not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(8) If the ACMA gives a carriage service provider a direction under subsection (1), and an amended operation plan or replacement operation plan is not approved at the end of the period of 120 days beginning on the day the direction is given, the current operation plan is taken to no longer be approved.

37 Cessation of service under operation plan

(1) If a carriage service provider that has an approved operation plan in relation to the supply of an optional service intends to cease the supply of the service, the carriage service provider must notify the ACMA, in writing, of its intention as soon as practicable and before ceasing to supply the service.

(2) The notification must include the likely date on which the carriage service provider will cease to supply the service.

Part 5—Access codes

38 Definition of access code

An access code is a number:

(a) beginning with the digits set out in column 1 of an item in a table in Schedule 6; and

(b) with the number of digits set out in column 2 of the item.

39 Use of access codes

(1) An access code identified in columns 1 and 2 of an item in a table in Schedule 6 may be used only for a type of carriage service mentioned in column 3 of the item.

(2) The access code may be used only as a prefix to a type of number mentioned in column 4 of the item.

(3) An access code is specified for use with a type of service if the type of service is mentioned for the access code in column 3 of a table in Schedule 6.

(4) Despite subsection (1), a carriage service provider identification code may also be used:

(a) to identify a telecommunications network; or

(b) to interconnect routing of a call between carriage service providers;

without being dialled, and may prefix an address digit for routing a call across a point of interconnection.

(5) Despite subsection (1), an access code that is specified for use with an incoming only international service that is also a special services number specified for use with a type of service may be used for both purposes.

Note: See section 32 and Schedule 5 for specification of the use of special services numbers. The same number can be used for both purposes because one use will be for calls originating in Australia and the other will be for calls made from outside Australia.

40 Charge for call to international freephone numbers

The charge, disregarding any optional discounts and surcharges, for a call using the access code “0011” followed by the digits “800”:

(a) must be worked out by reference to the number of calls made during a particular period, regardless of how long each call lasted; and

(b) must not be more than the low charge amount.

Part 6—Shared numbers

41 Definition of shared number and selectable shared number

(1) A number is a shared number if:

(a) it is a special services number identified in an item in the table in clause 2 of Schedule 5; or

(b) it is an access code identified in an item in the table in clause 2 of Schedule 6.

(2) If an item in the table in clause 2 of Schedule 5 has “Yes” in column 6, a special services number identified in columns 1 and 2 of the item is a selectable shared number.

42 Use of shared numbers

(1) The requirements of Part 4 apply to special services numbers that are shared numbers, and the requirements of Part 5 apply to access codes that are shared numbers.

(2) A shared number may be used by a carriage service provider without being allocated.

Note: A shared number must not be allocated: see subsections 57(5) and 63(3).

Chapter 4—Private numbering schemes

43 Restrictions on use do not apply to use in private numbering scheme

(1) Despite anything in Chapter 3, a number may be used in a private numbering scheme if it is:

(a) a geographic number; or

(b) a local number; or

(d) an access code.

(2) An emergency service number must not be used in a private numbering scheme.

44 Private numbering scheme with escape code

If a private numbering scheme has an escape code, a number used in the private numbering scheme must not begin with the escape code.

45 Private numbering scheme without an escape code

(1) This section applies to a private numbering scheme that does not have an escape code.

(2) If a number used in the private numbering scheme starts with “0” or “1”, the originating access carriage service provider for a call to the number must not treat the call as a call to a special services number.

(3) If a number used in the private numbering scheme starts with “2”, “3”, “4”, “5”, “6”, “7”, “8” or “9”, the number must not have more than 8 digits.

(4) Subsections (2) and (3) do not apply to a number issued to a customer if:

(a) the number was issued at the customer’s request; and

(b) before the number was issued, the carriage service provider holding the number told the customer, in writing, that use of the number in a private numbering scheme would be likely to affect the ability of end‑users in the scheme to use the number in connection with the supply of other carriage services specified in this instrument; and

(d) the number is not a number that has been issued to an emergency service organisation.

Chapter 5—International signalling point codes and mobile network codes

Part 1—International signalling point codes

46 Definition of international signalling point code

An international signalling point code is a 5‑digit number with the following components:

(a) a 4‑digit signalling area network code that has been allocated to the ACMA by the ITU;

(b) a single digit between 0 and 7 (inclusive);

other than a special services number or an access code.

Note: For the definitions of special services number and access code, see sections 31 and 38, which refer to Schedules 5 and 6.

47 Application for allocation of international signalling point code

(1) A registered carriage service provider that is a signalling point operator may apply to the ACMA under this section for the allocation of an international signalling point code.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(5) The registered carriage service provider must tender the amount of charge (if any) imposed on the allocation of the international signalling point code by Part 2 of the Telecommunications (Numbering Charges) Act 1997.

Note: Subsection 457(2) of the Telecommunications Act 1997 requires this amount to be refunded if the application is not successful.

48 Decision on application

(1) The ACMA may approve an application made by a registered carriage service provider under section 47 if the ACMA is satisfied that it is appropriate to do so in all the circumstances.

(2) In considering whether it is appropriate in all the circumstances to approve an application, the ACMA must take the following into account:

(a) whether allocation of the international signalling point code to the registered carriage service provider would be consistent with the requirements of an international agreement that is relevant to the allocation;

(b) if the international signalling point code to which the application relates has previously been withdrawn under section 53—whether the allocation of the code will take effect at least 6 months after the withdrawal.

Note: In 2015, ITU‑T Recommendation Q.708 Assignment procedures for international signalling point codes was an example of a relevant international agreement for paragraph (a).

(3) The ACMA may take into account any other matter that it considers relevant.

(4) If the ACMA approves an application, the ACMA must allocate the international signalling point code to the registered carriage service provider.

(5) The ACMA must notify the registered carriage service provider of the international signalling point code that has been allocated and the date of allocation.

(6) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the allocation of the international signalling point code and the date of allocation.

(7) If the ACMA decides not to approve the application, the ACMA must notify the registered carriage service provider of its decision.

Part 2—Mobile network codes

49 Definition of mobile network code

A mobile network code is a 2‑digit number or a 3‑digit number that is for use as one component of an international mobile subscriber identity (IMSI).

50 Application for allocation of mobile network code

(1) A registered carriage service provider may apply to the ACMA under this section for the allocation of a mobile network code.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(5) The registered carriage service provider must tender the amount of charge (if any) imposed on the allocation of the mobile network code by Part 2 of the Telecommunications (Numbering Charges) Act 1997.

Note: Subsection 457(2) of the Telecommunications Act 1997 requires this amount to be refunded if the application is not successful.

51 Decision on application

(1) The ACMA may approve an application made by a registered carriage service provider under section 50 if the ACMA is satisfied that it is appropriate to do so in all the circumstances.

(2) In considering whether it is appropriate in all the circumstances to approve an application, the ACMA must take into account whether allocation of the mobile network code to the registered carriage service provider would be consistent with the requirements of an international agreement that is relevant to the allocation.

Note: In 2015, ITU‑T Recommendation E.212 The international identification plan for public networks and subscriptions was an example of a relevant international agreement.

(3) The ACMA may take into account any other matter that it considers relevant.

(4) If the ACMA approves an application, the ACMA must allocate the mobile network code to the registered carriage service provider.

(5) The ACMA must notify the registered carriage service provider of the mobile network code that has been allocated and the date of allocation.

(6) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the allocation of the mobile network code and the date of allocation.

(7) If the ACMA decides not to approve the application, the ACMA must notify the registered carriage service provider of its decision.

Part 3—Transfer, surrender and withdrawal of international signalling point codes and mobile network codes

52 Transfer of codes

(1) A carriage service provider that holds an international signalling point code or a mobile network code:

(a) may only transfer the code to a registered carriage service provider; and

(b) must not transfer the code other than in the case of a transfer of business involving the providers.

(2) The ACMA must be given notice of the transfer in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The notice of transfer must be accompanied by the charge (if any) in relation to the notice fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(5) The transfer of the international signalling point code or the mobile network code takes effect when the ACMA acknowledges receipt of the completed notice of transfer.

(6) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the transfer of the code and the date of transfer.

53 Withdrawal of codes

(1) The ACMA may withdraw an international signalling point code or a mobile network code held by a carriage service provider if the ACMA is satisfied that:

(a) withdrawal is appropriate in all the circumstances; and

(b) withdrawal is consistent with Australia’s obligations under an international agreement that is relevant to the withdrawal.

(2) If the ACMA decides to withdraw an international signalling point code or a mobile network code held by a carriage service provider, the ACMA must notify the carriage service provider of its decision.

(3) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the withdrawal of the code and the date of withdrawal.

Note: The ACMA may also withdraw an international signalling point code or a mobile network code under section 93 or 95.

54 Application to surrender codes

(1) A carriage service provider that holds an international signalling point code or a mobile network code may apply to the ACMA to surrender the code if no carriage service is being provided using the code.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

55 Decision on application to surrender codes

The ACMA must make a decision on an application made by a carriage service provider under section 54 no later than 10 business days after receiving the application.

56 Notice of decision

(1) As soon as practicable after making a decision on an application by a carriage service provider under section 54, the ACMA must notify the carriage service provider of the decision in writing.

(2) If the ACMA approves the application, the ACMA must:

(a) notify the carriage service provider of the date of surrender; and

(b) if the ACMA is not the designated authority—notify the designated authority of the codes surrendered and the date of surrender.

(3) The date of surrender must be the date of the ACMA’s decision.

Chapter 6—Allocation of numbers

Part 1—Numbers able to be allocated

57 ACMA to list numbers able to be allocated

(1) For each of the following types of number, the ACMA must create a list of the numbers of that type that are able to be allocated:

(a) geographic numbers;

(b) freephone numbers;

(d) premium rate numbers;

(e) special services numbers;

(f) access codes.

(2) The lists of freephone numbers and local rate numbers must specify, for each number, whether the number is a smartnumber.

(3) The ACMA must make the list for each type of number available to the public.

(4) The ACMA:

(a) may list a number that is held by a carriage service provider; and

(b) is not required to list a number that has not been allocated.

Note 1: If a number that is held by a carriage service provider is listed, it may be reallocated after it has been surrendered or withdrawn (subject to any business rules about continuing to list such a number).

Note 2: Numbers that are not allocated and are not listed are reserved for allocation at some point in the future.

(5) The ACMA must not list:

(a) a shared number; or

(b) a special services number that is specified for use with a location independent communications service.

Note: Numbers referred to in paragraph (b) are to be phased out.

Part 2—Standard procedure for allocation of numbers

58 Application for allocation of numbers

(1) A registered carriage service provider may apply to the ACMA under this section for the allocation of a number that:

(a) is listed by the ACMA under section 57 as available for allocation; and

(b) is not held by a carriage service provider; and

Note: An assigned unallocated smartnumber is a smartnumber for which there is an EROU‑holder, but which is not allocated under section 61: see section 15.

(2) A registered carriage service provider may also apply to the ACMA under this section for the allocation of a number that:

(a) is any of the following:

(i) a freephone number that is not a smartnumber;

(ii) a local rate number that is not a smartnumber;

(iii) a premium rate number; and

(b) is held by the carriage service provider; and

(3) However, a registered carriage service provider may not apply if:

(a) the registered carriage service provider is liable to pay an annual charge or a late payment penalty; and

(b) it is at least 3 months after the annual charge became due or the liability to pay the late payment penalty arose; and

(4) The application must be in a form approved by the ACMA.

(5) Strict compliance with the approved form is required.

(6) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(7) The registered carriage service provider must tender the amount of charge (if any) imposed on the allocation of the numbers by Part 2 of the Telecommunications (Numbering Charges) Act 1997.

Note: Subsection 457(2) of the Telecommunications Act 1997 requires this amount to be refunded if the application is not successful.

(8) An application is not complete unless it satisfies the requirements of this section and section 59.

59 Application for allocation of numbers—additional requirements

(1) This section sets out additional requirements for an application under section 58 for an allocation of a number.

(2) An application for a type of number must be for a multiple of standard units of that number.

Note: For the definition of standard unit, see section 15. The quantity of numbers in a standard unit, which depends on the type of number, is set out in Schedule 7.

(3) An application for geographic numbers:

(a) must state the standard zone unit for which the numbers are requested; and

(b) if the application identifies the numbers that the registered carriage service provider wishes to be allocated—must be for numbers that are specified for use in that standard zone unit.

(4) An application for a special services number or an access code:

(a) must specify the type of service for which the number is requested; and

(b) if the application identifies the number or numbers that the registered carriage service provider wishes to be allocated—must be for a number or numbers that are specified for use with that type of service.

(5) An application for:

(a) a freephone number that is not a smartnumber; or

(b) a local rate number that is not a smartnumber; or

must specify the period of allocation being applied for, in accordance with subsections (6) to (9).

(6) If the registered carriage service provider does not hold the number, the application may be for an allocation for 14 days, an allocation for 90 days or an allocation without a time limit.

(7) If the registered carriage service provider holds the number and it was allocated with effect for 14 days, the application may be for:

(a) if the previous allocation was the first allocation of the number to the carriage service provider—an allocation for 14 days; or

(b) an allocation for 90 days; or

(8) If the registered carriage service provider holds the number and it was allocated with effect for 90 days, the application may be for an allocation for 30 days or an allocation without a time limit.

(9) If the registered carriage service provider holds the number and it was allocated with effect for 30 days, the application must be for an allocation without a time limit.

60 Decision on application

(1) The ACMA must approve an application made by a registered carriage service provider under section 58 if:

(a) the application is complete; and

(b) none of the grounds set out in this section for not approving the application apply.

(2) If the ACMA receives more than one application for allocation of the same number, the ACMA must:

(a) make a decision on the applications in the order that the applications were received; and

(b) if it approves an application—not approve any later applications.

(3) The ACMA must not approve an application for the allocation of a carriage service provider identification code if the registered carriage service provider holds a carriage service provider identification code that was allocated on or after 5 September 2013, unless the ACMA is satisfied that special circumstances justify the allocation of the number.

(4) Subsection (3) does not apply to a registered carriage service provider if there is a registered industry code that applies to the registered carriage service provider that the ACMA has declared is a replacement code for the purposes of this subsection.

(5) If the ACMA decides not to approve an application for the allocation of a carriage service provider identification code, the ACMA must give written notice of the decision to the registered carriage service provider concerned.

(6) Despite subsections 58(6) and (7), the ACMA may regard an application as complete for the purposes of subsection (1) if:

(a) the ACMA has determined in writing that this subsection applies to the registered carriage service provider; and

(b) the ACMA has not revoked the determination.

61 Allocation of numbers

(1) If the ACMA approves an application made by a registered carriage service provider under section 58 that identifies the number or numbers that the registered carriage service provider wishes to be allocated, the ACMA must allocate those numbers to the registered carriage service provider.

(2) If the ACMA approves an application that does not identify the number or numbers that the registered carriage service provider wishes to be allocated, the ACMA may select the number or numbers to allocate from the numbers that:

(a) are numbers of the type to which the application relates; and

(b) are listed under section 57 as numbers that are able to be allocated; and

(d) in the case of geographic numbers—are specified for use in relation to the standard zone unit to which the application relates; and

(e) in the case of special services numbers or access codes—are specified for use with the type of service to which the application relates.

(3) An allocation under subsection (1) or (2) may be made subject to conditions.

(4) The ACMA may decide to allocate a number from a specified day or until a specified day.

(5) The ACMA must notify the registered carriage service provider, in writing, of:

(a) the numbers that have been allocated; and

(b) the date of allocation; and

(d) any conditions to which the allocation is subject.

(6) If the ACMA is not the designated authority, the ACMA must notify the designated authority, in writing, of the matters mentioned in subsection (5).

62 Particular matters relating to allocation of freephone, local rate and premium rate numbers

(1) This section applies to the allocation of the following kinds of numbers under section 61 (when the ACMA approves an application made by a registered carriage service provider under section 58):

(a) a freephone number that is not a smartnumber;

(b) a local rate number that is not a smartnumber;

(2) If the application was for an allocation for a set period of time, the ACMA must allocate the number for that period.

(3) If the application was for an allocation without a time limit:

(a) the ACMA must not specify a day that the allocation ends; and

(b) the number must be allocated subject to a condition that the number must be issued to a customer or used by the registered carriage service provider no later than 5 business days after the date of the notice under subsection 61(5); and

Part 3—Application for allocation of numbers in special circumstances

63 Application for allocation of numbers

(1) A registered carriage service provider may apply to the ACMA under this section for the allocation of a number or numbers if:

(a) the number or numbers have not been listed by the ACMA under section 57 as available for allocation; or

(b) the application is not for a multiple of standard units of the type of number applied for.

Note: For the definition of standard unit, see section 15. The quantity of numbers in a standard unit, which depends on the type of number, is set out in Schedule 7.

(2) However, a registered carriage service provider may not apply if:

(a) the registered carriage service provider is liable to pay an annual charge or a late payment penalty; and

(b) it is at least 3 months after the annual charge became due or the liability to pay the late payment penalty arose; and

(3) A registered carriage service provider may not apply for the allocation of a shared number.

(4) The application must be in a form approved by the ACMA.

(5) An application for a freephone number, a local rate number or a premium rate number must specify whether it is for:

(a) an allocation for 14 days; or

(b) an allocation for 90 days; or

(6) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(7) The registered carriage service provider must tender the amount of charge (if any) imposed on the allocation of the numbers by Part 2 of the Telecommunications (Numbering Charges) Act 1997.

Note: Subsection 457(2) of the Telecommunications Act 1997 requires this amount to be refunded if the application is not successful.

64 Decision on application

(1) The ACMA must make a decision to approve or not to approve an application made by a registered carriage service provider under section 63 no later than 60 business days after receiving the application.

(2) The ACMA may approve an application if the ACMA is satisfied that it is appropriate to do so in all the circumstances.

(3) However, the ACMA must decide not to approve an application that identifies the number or numbers that the registered carriage service provider wishes to be allocated if:

(a) the identified numbers are not numbers of the type to which the application relates; or

(b) the identified numbers are held by a carriage service provider.

(4) For paragraph (3)(b), if the ACMA receives more than one request for allocation of the same number, the ACMA must make a decision on the requests in the order that the requests were received.

65 Matters to take into account

(1) In considering whether it is appropriate in all the circumstances to approve an application made by a registered carriage service provider under section 63, the ACMA must take the following into account:

(a) the efficient use of a number, to enable future requirements for numbers to be met at the least cost to carriage service providers and customers;

(b) the desirability of promoting access by end‑users to a range of carriage services and carriage service providers;

(c) the desirability of promoting flexible management by carriage service providers of any expansion in the use of numbers in connection with the supply of the carriage service for which the number is to be allocated;

(d) the objects of this instrument.

(2) The ACMA may take into account any other matter that it considers relevant.

66 ACMA may ask for further information

(1) The ACMA may, in writing, ask a registered carriage service provider who has made an application under section 63 to give the ACMA further information about matters relevant to the application to assist it to consider the application.

(2) The 60 business days mentioned in subsection 64(1) do not include a period:

(a) starting when the ACMA asks the registered carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(3) The registered carriage service provider must give the further information to the ACMA in writing unless the ACMA specifies in the request another form in which the information must be received.

(4) If the registered carriage service provider does not give the ACMA the further information within the period of 40 business days after the ACMA’s request, the registered carriage service provider is taken to have withdrawn the application.

67 Notice that application has not been approved

If the ACMA decides not to approve an application made by a registered carriage service provider under section 63, the ACMA must notify the registered carriage service provider in writing.

68 Allocation of numbers

(1) If the ACMA approves an application made by a registered carriage service provider under section 63 that identifies the number or numbers that the registered carriage service provider wishes to be allocated, the ACMA must allocate those numbers to the registered carriage service provider.

(a) are numbers of the type to which the application relates; and

(b) are not held by a carriage service provider; and

(c) in the case of geographic numbers—are specified for use in the standard zone unit to which the application relates; and

(d) in the case of special services numbers or access codes—are specified for use with the type of service to which the application relates.

(3) An allocation under subsection (1) or (2) may be made subject to conditions.

(4) The ACMA may decide to allocate a number with effect from or until a date specified in the decision.

(5) The ACMA must notify the registered carriage service provider of:

(a) the numbers that have been allocated; and

(b) the date of allocation; and

(d) any conditions to which the allocation is subject.

(6) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the matters in subsection (5).

69 Particular matters relating to allocation of freephone, local rate and premium rate numbers

(1) This section applies to the allocation of a freephone number, local rate number or premium rate number under section 68 (when the ACMA approves an application made by a registered carriage service provider under section 63).

(2) If the application was for an allocation for a set period of time, the ACMA must allocate the number for that period.

(3) If the application was for an allocation without a time limit:

(a) the ACMA must not specify a day that the allocation ends; and

Part 4—Variation of standard zone units to which geographic numbers are allocated

70 Application by carriage service provider for variation of allocation

(1) A registered carriage service provider may apply to the ACMA, in writing, to vary the standard zone unit to which one or more geographic numbers are allocated.

(2) The application must be in a form approved by the ACMA.

(3) The application must:

(a) identify the standard zone unit to which the numbers are allocated; and

(b) be for a multiple of 100 numbers; and

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

71 Decision on application

(1) The ACMA must decide to approve or not to approve an application under section 70 no later than 10 business days after the day on which the application is received by the ACMA, but may, if the ACMA needs to consult on the application, extend that period to a total of no more than 40 business days by giving notice in writing of the extension to the applicant.

(2) The ACMA must decide not to approve an application under section 70 to vary the standard zone unit (the first standard zone unit) to which one or more geographic numbers are allocated if the ACMA is satisfied of any of the following:

(a) the numbers were deliberately issued for use in an inappropriate standard zone unit;

(b) the variation would be inconsistent with the number analysis capabilities of telecommunications networks operated in Australia;

(i) the charging district (the terminating charging district) in which calls to the numbers terminate, or appear to terminate, for charging purposes; or

(ii) a standard zone unit that is adjacent to the first standard zone unit and is in a charging district that has the same prefix as the terminating charging district;

(d) the use of the numbers would substantially reduce the geographic significance of the numbers;

(e) the decision to vary the allocation would have disadvantages, for another carriage service provider, customer or end‑user, that outweigh the advantages of varying the numbers.

(3) The ACMA may approve an application to vary the standard zone unit to which one or more geographic numbers are allocated if:

(a) the ACMA is satisfied that the carriage service provider making the application has issued the numbers; and

(b) the carriage service provider has given the ACMA adequate information to allow the ACMA to make the decision;

unless the ACMA is required not to approve the application under subsection (1).

(4) The ACMA must notify the carriage service provider of its decision in writing.

(5) If the ACMA is not the designated authority, the ACMA must notify the designated authority of its decision.

72 Request for further information

(1) The ACMA may, in writing, ask a registered carriage provider who has made an application under section 70 to give the ACMA further information, no later than 30 business days after the request, on the matters to which the application relates, to allow the ACMA to consider the application.

(2) The period mentioned in subsection 71(1) does not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(3) If the applicant does not give the ACMA the information within the period of 30 business days after the request, the applicant is taken to have withdrawn the application at the end of that period.

Chapter 7—Special rules about smartnumbers

Part 1—Special procedure for initial allocation of smartnumbers

73 Application for initial allocation of smartnumbers

(1) A registered carriage service provider and a person (the EROU applicant) may jointly apply to the ACMA under this section for the initial allocation of an unassigned unallocated smartnumber.

Note 1: Assigned unallocated smartnumbers are allocated under Part 2 of Chapter 6: see sections 58 to 62.

Note 2: A number allocated under section 75 as a result of an application under this section can become an unassigned unallocated smartnumber again (and another application may be made in respect of it under this section) if the enhanced rights of use are cancelled: see sections 84 and 85, or waived: see section 83.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(5) The amount of charge (if any) imposed on the allocation of the smartnumbers by Part 2 of the Telecommunications (Numbering Charges) Act 1997 must be paid when the application is made. The charge may be paid by the EROU applicant on behalf of the registered carriage service provider.

(6) An application is not complete unless it satisfies the requirements of this section.

74 Decision on application

(1) The ACMA must approve an application made under subsection 73(1) if the application is complete, unless the ground set out in paragraph (2)(b) applies.

(2) If the ACMA receives more than one application for allocation of the same smartnumber, the ACMA must:

(a) make a decision on the applications in the order that the applications were received; and

(b) if it approves an application—not approve any later applications.

(3) If the ACMA decides not to approve an application under subsection 73(1), the ACMA must give written notice of the decision to the registered carriage service provider and the EROU applicant.

75 Initial allocation of smartnumbers

(1) If the ACMA approves an application made under subsection 73(1), the ACMA must allocate the smartnumber specified in the application to the registered carriage service provider that applied with the EROU applicant.

(2) At the time when the ACMA allocates the smartnumber to the registered carriage service provider, the EROU applicant becomes the EROU‑holder for the smartnumber.

(3) Immediately after the ACMA allocates the smartnumber to the registered carriage service provider:

(a) the allocation is taken to have been surrendered; and

(b) the smartnumber becomes an assigned unallocated smartnumber.

(4) The ACMA must notify the EROU‑holder:

(a) that the smartnumber was allocated to the registered carriage service provider and that the allocation ceased immediately after the smartnumber was allocated; and

(b) that until the smartnumber is allocated under section 60, the smartnumber is an assigned unallocated smartnumber; and

(5) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the matters mentioned in subsection (4).

(6) The ACMA must update the register of smartnumbers (see section 78).

Part 2—Enhanced rights of use

76 Enhanced rights of use

(1) The following enhanced rights of use for a smartnumber are conferred on the EROU‑holder for the smartnumber:

(a) the right to request a registered carriage service provider (which may be the provider that was the joint applicant under section 73 or another provider) to supply a carriage service on the smartnumber;

(b) the right to trade the enhanced rights of use, as set out in section 79;

(d) the right to give up all rights in relation to the smartnumber;

(e) except as set out in section 85, the right to have no active service in place for the smartnumber;

(f) the right to ask a registered carriage service provider to apply for the allocation of the smartnumber under section 58, if it is an assigned unallocated smart number;

(g) the right to disconnection of an active service on the smartnumber at any time.

(2) The right to disconnection of an active service does not affect the validity of any agreement for the delivery of services between the person to whom the services are provided and the carriage service provider concerned.

(3) A carriage service provider need not act on a request by a person purporting to be the EROU‑holder unless the carriage service provider is satisfied that the person who made the request is the current EROU‑holder. For the purpose of being so satisfied, the carriage service provider is entitled to rely on the register of smartnumbers.

77 Reallocation and issue

(1) This section applies if:

(a) the allocation of a smartnumber:

(i) is taken to have been surrendered under paragraph 75(3)(a); or

(ii) has been surrendered under section 80; or

(iii) has been withdrawn under Part 3 of Chapter 8; and

(b) the EROU‑holder for the smartnumber requests a registered carriage service provider (which may be the provider that was the joint applicant under section 73 for the smartnumber, or another provider) to apply to have the smartnumber allocated to the provider.

(2) The registered carriage service provider must apply for the allocation of the smartnumber under section 58.

(3) The registered carriage service provider must issue the smartnumber to the EROU‑holder as soon as practicable after:

(a) the smartnumber has been allocated to the carriage service provider; and

(b) the carriage service provider and the EROU‑holder have agreed about the delivery of services for the smartnumber.

78 Register of smartnumbers

(1) The ACMA must maintain a register of smartnumbers.

(2) The register is to contain the following information for each smartnumber for which there is an EROU‑holder:

(a) the smartnumber;

(b) the name of the EROU‑holder for the smartnumber;

(3) The EROU‑holder for a smartnumber must update the register, using the form made available by the ACMA, with any change in the EROU‑holder’s address, telephone and fax numbers or email address which are contained in the register.

(4) A person who becomes the EROU‑holder for a smartnumber as the result of a trade must update the register, using the form made available by the ACMA, with the EROU‑holder’s name and, if the EROU‑holder agrees, the EROU‑holder’s address, telephone and fax numbers and email address.

(5) The ACMA must make the register available to the public.

(6) The register may be in electronic form.

(7) The ACMA may correct any error or omission in the register information about the EROU‑holder for a smartnumber.

79 Trading the enhanced rights of use and licensing a smartnumber

(1) The EROU‑holder for a smartnumber may trade all the EROU‑holder’s enhanced rights of use. However, this does not entitle the EROU‑holder to trade only some of the enhanced rights of use.

Note: The surrender of the smartnumber does not prevent the EROU‑holder from trading the enhanced rights of use for the smartnumber.

(2) The EROU‑holder for a smartnumber may license another person to have an active service on the smartnumber.

Note: A carriage service provider must not hinder the porting of a smartnumber: see section 111.

(3) A trade of the enhanced rights of use does not come into effect until the ACMA is notified of the trade in the form approved by the ACMA.

Note: A person who becomes the EROU‑holder as the result of a trade must ensure that the Register contains accurate information: see section 78.

(4) Strict compliance with the approved form is required.

(5) The carriage service provider to which the smartnumber is allocated must not do anything to hinder the trading of the enhanced rights of use or the licensing of the smartnumber.

80 Application to surrender smartnumber

(1) A carriage service provider that holds a smartnumber may apply to the ACMA to surrender the smartnumber if there is no carriage service being provided using the smartnumber.

(2) If the EROU‑holder for the smartnumber makes a request to the carriage service provider to surrender the smartnumber, and there is no carriage service being provided, the carriage service provider must make an application to the ACMA no later than 5 business days after receiving the request.

Note: The EROU‑holder retains the rights to trade the enhanced rights of use for the smartnumber and to ask a carriage service provider to apply for allocation of the smartnumber: see section 76.

(3) The application must be in a form approved by the ACMA.

(4) Strict compliance with the approved form is required.

(5) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

81 Decision on application to surrender smartnumber

The ACMA must make a decision on an application made by a carriage service provider under section 80 no later than 10 business days after receiving the application.

82 Notice of decision

(1) As soon as practicable after making a decision on an application by a carriage service provider under section 80, the ACMA must notify the carriage service provider of the decision in writing.

(2) If the ACMA approves the application, the ACMA must:

(a) notify the carriage service provider of the date of surrender; and

(b) if the ACMA is not the designated authority—notify the designated authority of the smartnumber surrendered and the date of surrender.

(3) The date of surrender must be the date of the ACMA’s decision.

83 Waiver of enhanced rights of use

(1) The EROU‑holder for an assigned unallocated smartnumber may notify the ACMA, in a form approved by the ACMA, that the EROU‑holder no longer wants the enhanced rights of use for the smartnumber.

Note: If an EROU‑holder wants to give a notice in respect of an allocated smartnumber, the EROU‑holder would need to request that the carriage service provider surrender the smartnumber: see section 80.

(2) Strict compliance with the approved form is required.

(3) At the time when the ACMA receives a notice under subsection (1):

(a) the smartnumber becomes an unassigned unallocated smartnumber; and

(b) the EROU‑holder ceases to be the EROU‑holder for the smartnumber.

Note: An application for the initial allocation of an unassigned unallocated smartnumber must be made under section 73.

84 Cancellation of enhanced rights of use—false statement

(1) This section applies if the EROU‑holder for a smartnumber was the joint applicant for the smartnumber and is convicted of making a false statement (within the meaning of subsection 136(1) of the Criminal Code) in the application.

(2) The ACMA must:

(a) cancel the enhanced rights of use; and

(b) withdraw the smartnumber from the carriage service provider.

(3) The ACMA must notify the EROU‑holder for the smartnumber of its decision in writing.

(4) If the ACMA is not the designated authority, the ACMA must notify the designated authority of its decision.

85 Cancellation of enhanced rights of use—no allocation for 3 years

(1) The ACMA must cancel the enhanced rights of use for a smartnumber if it has been an assigned unallocated smartnumber for a continuous period of 3 years.

(2) The ACMA must notify the EROU‑holder for the smartnumber of its decision in writing.

Chapter 8—Transfer, surrender and withdrawal of numbers

Part 1—Transfer of numbers

86 Transfer process

(1) A registered carriage service provider that holds a number (other than an international signalling point code or a mobile network code) may transfer the number to another registered carriage service provider with the agreement of the receiving carriage service provider.

(2) However, a freephone number, local rate number or premium rate number that is allocated with effect for 14, 30 or 90 days must not be transferred.

(3) The ACMA must be given notice of the transfer in a form approved by the ACMA.

(4) Strict compliance with the approved form is required.

(5) The notice of transfer must be accompanied by the charge (if any) in relation to the notice fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

(6) The transfer takes effect when the ACMA acknowledges receipt of the completed notice of transfer.

(7) If the ACMA is not the designated authority, the ACMA must notify the designated authority of the transfer of the number and the date of transfer.

87 Transfer not to affect customer’s right to use number

If a number is transferred from a carriage service provider to another carriage service provider, the providers must ensure that the transfer does not affect a customer’s ability to use the number.

Part 2—Surrender of numbers

88 Application to surrender numbers

(1) A carriage service provider that holds a number (other than a smartnumber, an international signalling point code or a mobile network code) may apply to the ACMA to surrender the number if no carriage service is being provided using the number.

Note 1: Section 80 deals with the surrender of smartnumbers.

Note 2: Section 54 deals with the surrender of international signalling point codes and mobile network codes.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

89 Decision on application to surrender numbers

(1) The ACMA must make a decision on an application made by a carriage service provider under section 88 no later than 10 business days after receiving the application.

(2) If the numbers to which the application relates are not a multiple of standard units for the type of number, the ACMA must decide not to approve the application unless:

(a) the ACMA is satisfied that the surrender of the numbers is consistent with the current number analysis capabilities of telecommunications networks operated in Australia; or

(b) the ACMA is satisfied that:

(i) the surrender of the numbers will not hinder the later allocation of the numbers; and

(ii) the carriage service provider is unable to surrender numbers as a multiple of standard units, or would be significantly disadvantaged or inconvenienced by being required to surrender numbers as a multiple of standard units.

(3) The ACMA must approve an application unless it is required not to approve it under subsection (2).

90 Notice of decision

(1) As soon as practicable after making a decision on an application by a carriage service provider under section 88, the ACMA must notify the carriage service provider of the decision in writing.

(2) If the ACMA approves the application, the ACMA must:

(a) notify the carriage service provider of the date of surrender; and

(b) if the ACMA is not the designated authority—notify the designated authority of the numbers surrendered and the date of surrender.

(3) The date of surrender must be the date of the ACMA’s decision.

Part 3—Withdrawal of numbers

Note: In addition to the provisions in this Part, section 84 also provides for the withdrawal of a smartnumber and section 53 provides for the withdrawal of an international signalling point code or a mobile network code.

91 Inconsistency with numbering plan

(1) The ACMA may withdraw a number (other than an international signalling point code or a mobile network code) if:

(a) the number has been allocated, transferred, issued or used in a way that is inconsistent with this instrument; and

(b) the ACMA is satisfied that the benefits of withdrawing the number, or the problems to be avoided by withdrawing the number, are more significant for end‑users and carriage service providers than the technical and financial consequences of withdrawing the number.

(2) If the ACMA decides to withdraw a number under subsection (1), the ACMA must give written notice of the decision to the carriage service provider that holds the number.

(3) The notice must set out the reasons for the decision and specify the date on which the number is to be withdrawn.

(4) The period between the date of the notice and the date on which the number is to be withdrawn must be at least the shorter of the following periods:

(a) 44 business days plus the period for which, at the date of the notice, the carriage service provider has held the number;

(b) 14 months.

(5) If the ACMA is not the designated authority, then the ACMA must notify the designated authority of a decision to withdraw a number as soon as reasonably practicable after the decision is made.

92 Inconsistency with conditions

(1) The ACMA may withdraw a number (other than an international signalling point code or a mobile network code) if:

(a) the number has been transferred, issued or used in a way that is inconsistent with conditions placed by the ACMA on the allocation of the number; and

(2) If the ACMA decides to withdraw a number under subsection (1), the ACMA must give written notice of the decision to the carriage service provider that holds the number.

(3) The notice must set out the reasons for the decision and specify the date on which the number is to be withdrawn.

(4) The period between the date of the notice and the date on which the number is to be withdrawn must be at least the shorter of the following periods:

(a) the period for which, at the date of the notice, the carriage service provider has held the number;

(b) 1 year.

(5) If the ACMA is not the designated authority, then the ACMA must notify the designated authority of a decision to withdraw a number as soon as reasonably practicable after the decision is made.

93 Non‑payment of annual numbering charge

(1) The ACMA may withdraw a number held by a carriage service provider if:

(a) annual charge is payable under the Telecommunications (Numbering Charges) Act 1997 by the carriage service provider for any number held by the provider; and

(b) the charge remains unpaid at least 3 months after the charge became payable; and

(d) the ACMA is satisfied the withdrawal of the number will not produce any significant adverse consequences for end‑users.

(2) Despite subsection (1), the ACMA must not withdraw a number under that subsection if:

(a) the number is exempt from annual charge under section 22 of the Telecommunications (Numbering Charges) Act 1997 (including under a determination under that section); or

(b) the rate of annual charge for the number is nil.

(3) If the ACMA decides to withdraw a number under subsection (1), the ACMA must give written notice of the decision to the carriage service provider.

(4) The notice must set out the reasons for the decision and specify the date on which the number is to be withdrawn.

(5) The period between the date of the notice and the date on which the number is to be withdrawn must be at least 20 business days.

(6) If the ACMA is not the designated authority, then the ACMA must notify the designated authority of a decision to withdraw a number as soon as reasonably practicable after the decision is made.

94 Withdrawal of numbers not in use

(1) The ACMA may withdraw a number (other than an international signalling point code or a mobile network code) held by a carriage service provider if:

(a) either:

(i) the number has been held by the carriage service provider for a period of at least 24 months, and the number has not been in use in that period; or

(ii) the number has been held by the carriage service provider for a period of less than 24 months, and the ACMA reasonably believes that the number will not be in use before the number has been held for 24 months; and

(b) the ACMA reasonably believes that the number is additional to those needed by the carriage service provider for its ongoing business needs; and

(c) the ACMA reasonably believes that the benefits of withdrawing the number, or the problems to be avoided by withdrawing the number, are greater than the costs of withdrawal.

(2) Before making a decision under subsection (1) to withdraw a number held by a carriage service provider, the ACMA must give the carriage service provider a notice in writing that:

(a) states that the ACMA proposes withdrawing the number; and

(b) states the reasons the ACMA proposes withdrawing the number; and

(c) informs the carriage service provider that it may object, in writing, to the proposed withdrawal of the number in the period of 20 business days after the date of the ACMA’s notice of the proposed withdrawal (the objection period).

(3) In deciding whether to withdraw the number, the ACMA must consider any objection given to it by the carriage service provider during the objection period.

(4) The ACMA must make a decision whether to withdraw the number:

(a) if the ACMA receives an objection during the objection period—within the period of 20 business days after the day the ACMA receives the objection; and

(b) if the ACMA does not receive an objection during the objection period—within the period of 20 business days after the end of the objection period.

(5) The ACMA must notify the carriage service provider of its decision in writing.

(6) If the ACMA decides to withdraw the number, the notice must set out the reasons for the decision and specify the date on which the number is to be withdrawn.

(7) The period between the date of the notice under subsection (5) and the date on which the number is to be withdrawn must be at least 20 business days.

(8) If the ACMA is not the designated authority, then the ACMA must notify the designated authority of a decision to withdraw a number as soon as reasonably practicable after the decision is made.

95 Cessation of business

(1) The ACMA may withdraw a number held by an entity that was a carriage service provider if the ACMA is satisfied that:

(a) the entity is no longer a carriage service provider; and

(b) there are no proposed arrangements for the permanent transfer of the number to another registered carriage service provider.

(2) If the ACMA decides to withdraw a number under subsection (1), the ACMA must give written notice of the decision to the entity.

(3) The notice must set out the reasons for the decision and specify the date on which the number is to be withdrawn.

(4) The period between the date of the notice and the date on which the number is to be withdrawn must be at least 20 business days.

(5) If the ACMA is not the designated authority, then the ACMA must notify the designated authority of a decision to withdraw a number as soon as reasonably practicable after the decision is made.

96 End of allocation period

If a number is allocated until a specified day, the number is withdrawn at the end of that day.

Chapter 9—Obligations of carriage service providers

Part 1—Recall and issue of replacement numbers

97 Recall of issued number and issue of replacement number

(1) A carriage service provider may recall an issued number (the current number), from a customer and issue the customer with a replacement number only if:

(a) recall and replacement is required by law; or

(b) the customer asks for recall and replacement in writing; or

(d) recall and replacement would avoid the need to modify or replace plant or equipment in a way that would:

(i) have significant technical and financial consequences for the carriage service provider or its customers; or

(ii) cause significant difficulties for the customer; or

(e) the ACMA approves an application by the carriage service provider under section 98.

(2) The carriage service provider must notify the customer of:

(a) the carriage service provider’s intention to recall the current number and issue the customer with a replacement number; and

(b) the date on which recall and replacement will occur.

(3) The period between the date of the notice and the date on which recall and replacement will occur must be:

(a) if the current number has been issued to the customer for a period of less than 1 year—at least as long as that period; or

(b) otherwise—at least 1 year.

(4) However, the period may be a shorter reasonable period if:

(a) the customer asked for recall and replacement in writing; or

(b) the customer agreed to a shorter period in writing; or

(c) the number is recalled under section 98, and it is not reasonably practicable to give the period of notice required by subsection (3).

98 Application to recall issued number and issue replacement number

(1) A carriage service provider may apply to the ACMA for approval to recall an issued number from a customer and issue the customer with a replacement number.

(2) The application must be in writing and include the reasons the carriage service provider wishes to recall a number and issue a replacement number.

(3) The ACMA must make a decision to approve or not to approve recall and replacement no later than 65 business days after receiving the application.

(4) The ACMA may ask the carriage service provider, in writing, to give it further information on any matters relevant to the ACMA’s consideration of the application.

(5) The 65 business days mentioned in subsection (3) do not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(6) In considering the application, the ACMA may have regard to any matter that the ACMA considers relevant.

(7) The ACMA may consult an advisory committee or the ACCC about the application.

(8) The ACMA must give written notice of the ACMA’s decision to the carriage service provider concerned.

99 Recall of issued number without issue of replacement number

A carriage service provider may recall an issued number from a customer without issuing a replacement number only if:

(a) the customer asks in writing for the number to be recalled; or

(b) the customer agrees in writing to the number being recalled; or

(d) the customer agrees in writing to the number being issued to another customer; or

(e) the carriage service provider ceases to offer the kind of carriage service associated with the number; or

(f) the carriage service provider ceases to offer the carriage service in the customer’s location; or

(g) the supply of the carriage service to the customer is otherwise terminated; or

(h) the customer has not subscribed, within a reasonable time, to the carriage service for which the number was issued; or

(i) the number was issued to the customer on the condition that it would be recalled on or from a specified date; or

(j) the ACMA directs the carriage service provider to recall the number.

Note: The ACMA may give written directions to a carriage service provider: see section 581 of the Act.

100 Restriction on reissuing recalled number

(1) A number that was recalled from a customer by a carriage service provider because of nuisance calls must not be issued to another customer for a period of 1 year from the day it was recalled.

(2) A number that was recalled from a customer (the previous customer) for any other reason must not be issued to another customer (the new customer) for a period of 6 months from the day it was recalled, unless:

(a) the carriage service provider does not hold any other suitable numbers and the new customer:

(i) is informed that the number has been recalled from the previous customer within the previous 6 months; and

(ii) agrees to be issued the number; or

(b) for a geographic number—the new customer moves into premises at which calls to the number previously terminated, and does not ask for a new number when service is established; or

(c) the number is to be moved from the previous customer to the new customer, and the new customer and the carriage service provider agree to the issue of the number.

Part 2—General obligations of carriage service providers

101 Use of numbers not to be subject to certain conditions

A carriage service provider must not make the use of a number by a customer subject to any of the following conditions:

(a) a condition that the customer must discharge a debt owed to the carriage service provider by a customer who was previously issued the number;

(b) a condition that the customer must not request to port the number to another carriage service provider;

102 Carriage service provider must not issue a number that it has not been allocated

A carriage service provider must not issue a number to a customer unless the carriage service provider holds the number.

103 Notice of carriage service provider’s obligations

(1) A carriage service provider must notify a customer, in writing, within 6 months of issuing a number to the customer:

(a) that the carriage service provider has obligations in relation to the use of the number; and

(b) that the customer can obtain information about the obligations; and

(2) Subsection (1) does not apply if:

(a) the customer has previously been issued a number by the carriage service provider; and

(b) the information that the customer can obtain has not changed since the carriage service provider last issued a number to the customer.

(3) The information that customers of the carriage service provider can obtain must explain the carriage service provider’s obligations under this Chapter.

(4) The information must be included in any telephone directory published by the carriage service provider.

Part 3—Exemptions

104 Application for exemption from obligation in this Chapter

(1) A carriage service provider may apply to the ACMA for an exemption from a provision of this Chapter.

(2) The application may be for an exemption from complying with an obligation in relation to:

(a) all customers; or

(b) a class of customers.

(3) The application must be in writing.

(4) The ACMA must make a decision to grant or not to grant the exemption no later than 65 business days after receiving the application.

(5) The ACMA may ask the carriage service provider, in writing, to give it further information on matters relevant to its consideration of the application.

(6) The 65 business days mentioned in subsection (4) do not include a period:

(a) starting when the ACMA asks the carriage service provider for further information; and

(b) ending when the ACMA receives the information.

(7) In considering the application, the ACMA may have regard to any matter that the ACMA considers relevant.

(8) The ACMA may consult an advisory committee or the ACCC about the application.

(9) The ACMA must give written notice of the ACMA’s decision to the carriage service provider concerned.

105 Replacement of provisions by industry code

Each of the following provisions does not apply to a carriage service provider if there is a registered industry code that applies to the carriage service provider that in the ACMA’s opinion has substantially the same effect as the provision:

(a) section 97;

(b) section 99;

(d) section 101;

(e) section 103.

Chapter 10—Number portability

Part 1—Implementation dates

106 Determining implementation dates

(1) The ACMA may determine the date (an implementation date) by which a carrier or carriage service provider must implement number portability for portable services in relation to one or more customers.

(2) In making a determination under subsection (1), the ACMA must have regard to the following matters:

(a) the network capacity of the carrier or carriage service provider;

(b) the support systems available to the carrier or carriage service provider;

107 Public notice period for implementation date

At least 44 business days before an implementation date, the ACMA must cause to be published on the ACMA’s website a notice stating:

(a) the implementation date; and

(b) the portable services to which the implementation date relates.

108 Application of Chapter to carriage service providers and carriers

The obligations under this Chapter imposed on a carriage service provider or carrier in relation to a portable number apply on and after the implementation date for the portable service to which the number relates.

Part 2—Providing portability

109 Technical capability and technology

A carriage service provider or carrier that is involved with providing a portable service must ensure that:

(a) it has the technical capability required to give effect to number portability for the portable service; and

(b) it has technology available for use within its network to give effect to the requirements of this instrument relating to number portability in a way that provides equivalent service and enables end‑to‑end connectivity.

110 Meaning of equivalent service

(1) A carriage service provider provides an equivalent service in relation to a ported number only if any differences in quality, reliability, service or features, between that service and the service provided by the carriage service provider in relation to a number that has not been ported, are not apparent to end‑users using or calling the ported number to the extent that they might affect a person’s choice of carriage service provider.

(2) In determining whether a carriage service is an equivalent service, regard may be had to the following matters:

(a) any relevant criteria that have been specified by the ACMA for the purpose of identifying an equivalent service;

(b) the network capacity of the carriage service providers and carriers concerned;

(d) any other matters relevant to providing number portability.

111 Obligation to provide number portability to customers

(1) A carriage service provider or carrier that is involved with providing a portable service to a customer must ensure that the customer is able to exercise the customer’s rights in relation to number portability.

(2) The carriage service provider or carrier must do everything that is necessary to port the customer’s number to another carriage service provider or carrier if the other carriage service provider or carrier asks, at the customer’s request, for the number to be ported.

(3) The carriage service provider or carrier must port the number:

(a) if a time is agreed with the customer or the new carriage service provider or carrier—at the agreed time; or

(b) if no time is agreed but a determination made under subsection (5) applies—within the period determined by the ACMA; or

(c) if paragraphs (a) and (b) do not apply, but a registered industry code applying to the carriage service provider or carrier determines the period within which the number must be ported—within that period; or

(d) in any other case—as soon as practicable.

(4) The carriage service provider or carrier must ensure that no action or inaction on its part prevents the customer from keeping the same portable number when changing to the new provider or carrier.

(5) The ACMA may determine, in relation to a particular case or a class of cases, the period of time after a request within which a number must be ported.

(6) In making a determination, the ACMA must have regard to the following:

(a) the network capacity of the carriage service providers and carriers concerned;

(b) the support systems available to the carriage service providers and carriers concerned;

(c) any other matters relevant to ensure that customers are able to exercise their rights in relation to number portability.

112 Obligation to ensure that equivalent service is provided

(1) A carriage service provider must provide an equivalent service to a person to whom a ported number has been issued, to the extent that it is within the carriage service provider’s control.

(2) A carriage service provider or carrier involved in routing a call to or from a ported number must, to the extent that it is within the carriage service provider’s or carrier’s control, ensure that:

(a) no action or inaction prevents the carriage service provider from providing an equivalent service, in relation to the ported number, to the customer to whom the ported number has been issued; and

(b) no action or inaction prevents an end‑user, when using or calling the ported number, from receiving a carriage service that is an equivalent service.

113 Routing arrangements

(1) A carriage service provider or carrier must not prevent, by its action or inaction in routing calls to or from a ported number, the provision of an equivalent service in relation to the number.

(2) If a carriage service provider or carrier has routing responsibility in relation to a call to a portable number, the carriage service provider or carrier must enable call completion to the number by:

(a) routing the call appropriately; or

(b) ensuring correct routing of the calls to the appropriate carriage service provider or carrier for calls to the number.

(3) The originating access carriage service provider has routing responsibility in relation to a call to a portable number except to the extent that one of subsections (4) to (7) applies.

(4) If preselection of a carriage service provider, or use of a carriage service provider identification code, was applied to the call, the calling party’s preselected carriage service provider has routing responsibility.

(5) If the call originated outside Australia, the first carriage service provider or carrier in Australia receiving the call has routing responsibility.

(6) If the call involves number translation from the dialled number to the appropriate network address to enable correct routing (for example, in connection with the supply of a freephone or local rate service), the carriage service provider or carrier providing the translation service has routing responsibility from the point at which the translation is applied.

(7) If the call is being diverted from one number to another, the carriage service provider or carrier providing the diversion service has routing responsibility from the point at which the diversion begins.

114 Cancellation of service to ported number

(1) This section applies if:

(a) a number was ported from one carriage service provider to another; and

(b) the customer cancels the service to which the ported number relates.

(2) The carriage service provider to which the number was ported must:

(a) if the number is a freephone number or a local rate number—surrender the number to the ACMA; or

(b) in any other case—give the number back to the carriage service provider that holds the number.

(3) The carriage service provider that holds the number must notify each relevant carriage service provider and carrier:

(a) that the number is no longer ported; and

(b) of the carrier it nominates as the carrier that will terminate calls to the number.

Part 3—Exemptions from obligations

115 Application for exemption from obligations in this Chapter

(1) A carriage service provider or carrier may apply to the ACMA, in writing, for an exemption from an obligation in this Chapter.

(2) The application must identify:

(a) the obligation or obligations for which the applicant is seeking an exemption; and

(b) the period for which the applicant wishes the exemption to be granted.

(3) If the exemption is sought only in relation to particular exchanges or areas, the application must identify the exchanges or areas.

(4) The application must include reasons (supported by documented evidence if practicable) why the applicant is seeking the exemption.

(5) If the request for an exemption relates to an inability to meet the obligations of the carriage service provider or the carrier, the application must include:

(a) a detailed statement of the actions the applicant has taken to try to meet its obligations; and

(b) the time by which the applicant believes it can complete any network or other requirements to meet its obligations and a list of proposed key dates before that time.

116 Compliance not required while application is considered

If a carriage service provider or carrier applies for an exemption from an obligation under section 115, the carriage service provider or carrier does not have to comply with the obligation until the ACMA notifies the carriage service provider or carrier of its decision under section 120.

117 Consultation with ACCC

(1) If the ACMA receives an application under section 115, the ACMA may consult the ACCC in relation to whether or not it would be in the long‑term interests of end‑users to grant the application.

(2) If the ACMA decides to consult the ACCC, the ACMA must:

(a) give the ACCC a copy of the application no later than 5 business days after receiving it; and

(b) give the ACCC all relevant information, documents and records in relation to the application.

118 Deciding application for exemption

(1) If the ACMA receives an application for an exemption from an obligation under section 115, the ACMA must decide whether to grant or not to grant the exemption no later than 65 business days after receiving the application.

(2) The ACMA may have regard to the following matters in considering the application:

(a) the network capacity of a carriage service provider or carrier;

(b) the support systems available to a carriage service provider or carrier.

(3) The ACMA may consider any other matters it considers relevant to providing number portability.

(4) If the ACMA consulted the ACCC under section 117, the ACMA must have regard to the ACCC’s comments on the long‑term interests of end‑users.

(5) The ACMA must grant the exemption if it is satisfied that it is not practicable for the applicant to meet the obligation.

(6) The ACMA may grant the exemption if it is satisfied that it would be in the long‑term interests of end‑users to exempt the applicant from the obligation.

(7) The ACMA must otherwise decide not to grant the exemption.

(8) The ACMA may grant an exemption:

(a) for a specified period; or

(b) for specified purposes; or

(d) subject to specified conditions.

119 Request for further information

(1) The ACMA may, at any time while considering an application made under section 115, request further information from the applicant.

(2) The 65 business days mentioned in subsection 118(1) do not include a period:

(a) starting when the ACMA asks the applicant for further information; and

(b) ending when the ACMA receives the information.

(3) The ACMA may nominate a date by which the information it requests must be provided.

(4) The ACMA may, at any time, replace a nominated date with a later nominated date.

(5) The application lapses if the applicant fails to provide the requested information by the nominated date.

120 Notice of decision about exemption

(1) The ACMA must notify the applicant in writing of its decision under section 118.

(2) If the ACMA decides to grant an exemption, the notice must:

(a) describe each obligation from which the applicant is exempted; and

(b) describe the scope of the exemption (such as the period of the exemption or the class of customers to which the exemption relates); and

(3) If the ACMA decides to grant an exemption, the ACMA must publish a notice on the ACMA’s website stating:

(a) that the ACMA has granted the exemption; and

(b) how a copy of the text of the ACMA’s decision to grant the exemption can be obtained.

(4) If the ACMA decides to grant an exemption, it must give notice of the decision to grant the exemption to any person whom the ACMA believes may have an interest in the decision.

Chapter 11—General matters relating to administration, review and reporting

Part 1—Registration of carriage service providers

121 Application for registration

(1) A carriage service provider may apply to the ACMA to be registered under section 122.

(2) The application must be in a form approved by the ACMA.

(3) Strict compliance with the approved form is required.

(4) The application must be accompanied by the charge (if any) for the application fixed by a determination under section 60 of the Australian Communications and Media Authority Act 2005.

122 Registration of carriage service provider

The ACMA must register a carriage service provider if:

(a) the carriage service provider has made a complete application under section 121; and

(b) the carriage service provider has paid any required charge.

123 Registered carriage service provider must update information

A registered carriage service provider must ensure that the ACMA has up to date information about the provider’s name, ACN or ARBN (if any) and contact details.

124 Transitional—registration under previous numbering plan

A carriage service provider that was a registered carriage service provider under the Telecommunications Numbering Plan 1997 immediately before the commencement of this Part is taken to have been registered under section 122 immediately after the commencement of this Part.

Part 2—Monitoring and reporting

125 Report on numbers transferred for purposes of numbering charge

(1) This section applies to a carriage service provider (the reporting carriage service provider) who:

(a) holds (within the meaning of this instrument) a digital mobile number; and

(b) is a carrier in relation to a digital mobile service.

(2) The reporting carriage service provider must give a report to the ACMA at the following times:

(a) each time a day is determined under subsection 18(2) of the Telecommunications (Numbering Charges) Act 1997—no later than 10 business days after the day that is determined;

(b) if the ACMA requests a report in writing—no later than 20 business days after the request is given.

(3) The report must include the following:

(a) the name of the reporting carriage service provider;

(b) the digital mobile numbers that the reporting carriage service provider holds at the time of the report;

(c) for each number mentioned in paragraph (b)—the name of each other carriage service provider that holds the number within the meaning of section 17 of the Telecommunications (Numbering Charges) Act 1997;

(d) any other information required by the ACMA that relates to the administration of annual numbering charge.

Note: The Telecommunications (Numbering Charges) Act 1997 sets out, in section 17, when a provider holds a number for the purposes of the annual numbering charge. A different carriage service provider may hold the number within the meaning of section 15 of this instrument.

(4) The report must be in a form approved by the ACMA and must be given to the ACMA by a method approved by the ACMA.

126 ACMA usage of reports

(1) The ACMA must only use a report given by a carriage service provider under section 125 to:

(a) identify the holder of a number within the meaning of section 17 of the Telecommunications (Numbering Charges) Act 1997; or

(b) work out an amount of annual numbering charge; or

(2) If the ACMA is not given a report by a carriage service provider by the time required under section 125, the ACMA may rely on available information to:

(a) identify the holder of a number within the meaning of section 17 of the Telecommunications (Numbering Charges) Act 1997; or

(b) work out an amount of annual numbering charge; or

Part 3—Review of decisions

127 Reviewable decisions

Each of the following is a reviewable decision:

(a) a decision under subsection 34(4) not to approve an operation plan;

(b) a decision under subsection 35(3) not to approve:

(i) an amendment of an operation plan; or

(ii) a replacement operation plan;

(c) a decision under subsection 36(1) to direct a carriage service provider to amend or replace an approved operation plan;

(d) a decision under subsection 36(4) that a carriage service provider has not complied with a direction;

(e) a decision under subsection 48(7) not to approve an application for allocation of an international signalling point code;

(f) a decision under subsection 51(7) not to approve an application for allocation of a mobile network code;

(g) a decision under subsection 53(1) to withdraw an international signalling point code or a mobile network code;

(h) a decision under section 60 not to approve an application for allocation of a carriage service provider identification code because of the ground in subsection 60(3);

(i) a decision under subsection 61(3) to allocate a number subject to a condition;

(j) a decision under subsection 61(4) to allocate a number with effect from, or until, a particular date;

(k) a decision under subsection 64(1) not to approve an application for allocation of a number;

(l) a decision under subsection 68(2) to allocate a number subject to a condition;

(m) a decision under subsection 68(4) to allocate a number with effect from, or until, a particular date;

(n) a decision under subsection 85(1) to cancel the enhanced rights of use for a smartnumber;

(o) a decision under subsection 89(1) not to approve an application to surrender a number;

(p) a decision under subsection 91(1) to withdraw a number;

(q) a decision under subsection 92(1) to withdraw a number;

(r) a decision under subsection 93(1) to withdraw a number;

(s) a decision under subsection 94(1) to withdraw a number;

(t) a decision under subsection 98(3) not to approve recall and replacement of a number;

(u) a decision under subsection 104(4) not to grant an exemption;

(v) a decision under subsection 118(1) not to grant an exemption.

128 Statement to accompany notice of reviewable decision

(1) If the ACMA makes a reviewable decision, the notice that the ACMA is required to give of the decision to a person (the affected person) must include a statement to the effect that the affected person may, if the affected person is dissatisfied with the decision, apply for reconsideration of the decision by the ACMA under section 129.

(2) The affected person may apply to the ACMA for reconsideration of the decision.

(3) The application must be made within:

(a) the period of 20 business days after the affected person is notified of the decision; or

(b) if the ACMA extends the period within which the application may be made—the extended period.

(4) The ACMA may extend the period for making an application before or after the period in paragraph (3)(a) has ended.

(5) The application must:

(a) be in a form approved by the ACMA; and

(b) set out the reasons for the application.

(6) Failure by the ACMA to comply with subsection (1) does not affect the validity of a reviewable decision.

(7) In subsection (1):

(a) a reference to a person does not include a reference to the designated authority; and

(b) if the reviewable decision is a decision to give a direction—a reference to the notice that the ACMA is required to give includes a reference to a direction.

129 Reconsideration by ACMA

(1) If the ACMA receives an application under section 128 for reconsideration of a reviewable decision, the ACMA must reconsider the decision and make a decision (an internal review decision) whether to affirm, vary or revoke the reviewable decision.

(2) The ACMA must notify the applicant of an internal review decision and the reasons for it no later than 65 business days after receiving the application.

(3) If the ACMA does not notify the applicant as required by subsection (2), the ACMA is taken to have affirmed the reviewable decision.

130 Statements to accompany notice of decision on reconsideration

(1) A notice under subsection 129(2) that the ACMA has made an internal review decision must include:

(a) a statement to the effect that the person notified of the internal review decision may, subject to the Administrative Appeals Tribunal Act 1975, apply to the Administrative Appeals Tribunal for review of the internal review decision; and

(b) a statement to the effect that the person may request a statement under section 28 of that Act in relation to the internal review decision.

(2) Failure by the ACMA to comply with this section does not affect the validity of the internal review decision.

131 Review by Administrative Appeals Tribunal

Application may be made to the Administrative Appeals Tribunal to review an internal review decision.

Part 4—General matters

132 Use of computer program to make decisions

(1) The ACMA may use, or arrange for the use, under the ACMA’s control, of computer programs for any purposes for which the ACMA may make decisions under this instrument.

(2) A decision made by the operation of a computer program under an arrangement made under subsection (1) is taken to be a decision made by the ACMA.

(3) A reference to a decision in this section includes, but is not limited to, a reference to the creation of a list.

Chapter 12—Transitional provisions

133 Previous allocations not affected by repeal

The repeal of the Telecommunications Numbering Plan 1997 does not affect any allocation, transfer, surrender or withdrawal of a number that occurred under that instrument.

134 Mobile network codes assigned before commencement

(1) This section applies if:

(a) before the commencement of this section, a person has been assigned a mobile network code for use; and

(b) the mobile network code has not been transferred, surrendered or withdrawn before the commencement of this section.

(2) The person is taken, for the purposes of Part 3 of Chapter 5 and Part 3 of Chapter 8, to be a carriage service provider that holds the mobile network code.

(3) If the person is not a carriage service provider within the meaning of section 87 of the Act, subsection (2) does not enable the person to apply as a carriage service provider for the allocation of another mobile network code or other number.

135 Applications not dealt with under 1997 numbering plan

If:

(a) an application was made under the Telecommunications Numbering Plan 1997; and

(b) a decision had not been made on the application when that instrument was repealed under Schedule 8 to this instrument;

the application must be dealt with in accordance with the Telecommunications Numbering Plan 1997 as if that instrument had not been repealed.

136 References to declarations in 1997 numbering plan

Between 1 April 2015 and the repeal of the Telecommunications Numbering Plan 1997 under Schedule 8 to this instrument, the Telecommunications Numbering Plan 1997 has effect as if a reference in that instrument to a declaration that is in force under section 3.39 were a reference to a declaration that was in force under section 3.39 immediately before 1 April 2015.

Schedule 1—Geographic numbers

Note: See section 18.

1 Central East Region

The following table sets out the form of geographic numbers for use in most of New South Wales, the Australian Capital Territory and parts of northern Victoria.

Geographic numbers for Central East Region
Item	Column 1 Area code and first digits of local number	Column 2 Localities
1	(02) 33	Gosford charging district
2	(02) 37	The following charging districts: Armidale Barraba Glen Innes Gunnedah Inverell Narrabri Tamworth The following standard zone units in Moree charging district: Boomi, Bunnor, Careunga, Collarenebri, Croppa Creek, Garah, Gundabloui, Gurley, Mirriadool, Moree, Mungindi, Pallamallawa, Weemelah, Wenna
3	(02) 38	The following charging districts: Bowral Crookwell Goulburn Marulan
4	(02) 39	The following charging districts: Adelong Griffith Hay Narrandera Temora Wagga Wagga West Wyalong
5	(02) 40	Newcastle charging district
6	(02) 41	Newcastle charging district
7	(02) 42	Wollongong charging district and Helensburgh standard zone unit in the Campbelltown charging district
8	(02) 43	Gosford charging district
9	(02) 44	Moruya and Nowra charging districts
10	(02) 45	Windsor charging district
11	(02) 46	Camden, Campbelltown and Picton standard zone units in the Campbelltown charging district
12	(02) 47	Penrith charging district
13	(02) 48	The following charging districts: Bowral Crookwell Goulburn Marulan
14	(02) 49	Newcastle charging district
15	(02) 50	Albury and Corryong charging districts
16	(02) 51	Canberra charging district
17	(02) 52	Canberra charging district
18	(02) 53	The following charging districts: Bathurst Cowra Lithgow Mudgee Orange Rylstone Young
19	(02) 54	Bega and Cooma charging districts
20	(02) 55 (except (02) 5550)	The following charging districts: Kempsey Lord Howe Island Muswellbrook Singleton Taree Wauchope
21	(02) 56	The following charging districts: Casino Coffs Harbour Grafton Kyogle Lismore Murwillumbah
22	(02) 57	The following charging districts: Armidale Barraba Glen Innes Gunnedah Inverell Narrabri Tamworth The following standard zone units in Moree charging district: Boomi, Bunnor, Careunga, Collarenebri, Croppa Creek, Garah, Gundabloui, Gurley, Mirriadool, Moree, Mungindi, Pallamallawa, Weemelah, Wenna
23	(02) 58	The following charging districts: Bourke Condoblin Coonamble Dubbo Forbes Nyngan Parkes Wellington The following standard zone units in Moree charging district: Berkley Downs, Bonnay, Boorooma, Borah Tank, Cumborah, Goodooga, Grawin, Lightning Ridge, Walgett
24	(02) 59	The following charging districts: Adelong Griffith Hay Narrandera Temora Wagga Wagga West Wyalong
25	(02) 60	Albury and Corryong charging districts
26	(02) 61	Canberra charging district
27	(02) 62	Canberra charging district
28	(02) 63	The following charging districts: Bathurst Cowra Lithgow Mudgee Orange Rylstone Young
29	(02) 64	Bega and Cooma charging districts
30	(02) 65	The following charging districts: Kempsey Lord Howe Island Muswellbrook Singleton Taree Wauchope
31	(02) 66	The following charging districts: Casino Coffs Harbour Grafton Kyogle Lismore Murwillumbah
32	(02) 67	The following charging districts: Armidale Barraba Glen Innes Gunnedah Inverell Narrabri Tamworth The following standard zone units in Moree charging district: Boomi, Bunnor, Careunga, Collarenebri, Croppa Creek, Garah, Gundabloui, Gurley, Mirriadool, Moree, Mungindi, Pallamallawa, Weemelah, Wenna
33	(02) 68	The following charging districts: Bourke Condoblin Coonamble Dubbo Forbes Nyngan Parkes Wellington The following standard zone units in Moree charging district: Berkley Downs, Bonnay, Boorooma, Borah Tank, Cumborah, Goodooga, Grawin, Lightning Ridge, Walgett
34	(02) 69	The following charging districts: Adelong Griffith Hay Narrandera Temora Wagga Wagga West Wyalong
35	(02) 72	Sydney standard zone unit
36	(02) 73	Sydney standard zone unit
37	(02) 74	Sydney standard zone unit
38	(02) 75	Engadine and Sutherland standard zone units
39	(02) 76	Sydney standard zone unit
40	(02) 77	Sydney standard zone unit
41	(02) 78	Parramatta standard zone unit
42	(02) 79	Sydney charging district
43	(02) 80	Sydney standard zone unit
44	(02) 81	Bankstown and Liverpool standard zone units
45	(02) 82	Sydney standard zone unit
46	(02) 83	Sydney standard zone unit
47	(02) 84	Avalon Beach, Dural and Terrey Hills standard zone units
48	(02) 85	Engadine, Sutherland and Sydney standard zone units
49	(02) 86	Blacktown standard zone unit
50	(02) 87	Bankstown and Liverpool standard zone units
51	(02) 88	Blacktown, Parramatta and Sydney standard zone units
52	(02) 89	Avalon Beach, Dural and Terrey Hills standard zone units
53	(02) 90	Sydney standard zone unit
54	(02) 91	Sydney standard zone unit
55	(02) 92	Sydney standard zone unit
56	(02) 93	Sydney standard zone unit
57	(02) 94	Avalon Beach, Dural, Sydney and Terrey Hills standard zone units
58	(02) 95	Engadine, Sutherland and Sydney standard zone units
59	(02) 96	Sydney standard zone unit
60	(02) 97	Bankstown, Liverpool and Sydney standard zone units
61	(02) 98	Blacktown, Parramatta and Sydney standard zone units
62	(02) 99	Avalon Beach, Dural, Sydney and Terrey Hills standard zone units

2 South East Region

The following table sets out the form of geographic numbers for use in Tasmania, most of Victoria and parts of southern New South Wales.

Geographic numbers for South East Region
Item	Column 1 Area code and first digits of local number	Column 2 Localities
1	(03) 32	Colac and Geelong charging districts
2	(03) 33	The following charging districts: Ararat Ballarat Horsham Nhill The following standard zone units in Kyneton charging district: Bacchus Marsh, Ballan, Balliang, Mount Wallace
3	(03) 34	The following charging districts: Bendigo Charlton Echuca Kerang Maryborough The following standard zone units in Kyneton charging district: Gisborne, Kyneton, Redesdale, Romsey, Trentham, Woodend
4	(03) 40	The following charging districts: Balranald Hopetoun Mildura Ouyen Swan Hill
5	(03) 41	Bairnsdale, Morwell and Sale charging districts
6	(03) 42	Colac and Geelong charging districts
7	(03) 43	The following charging districts: Ararat Ballarat Horsham Nhill The following standard zone units in Kyneton charging district: Bacchus Marsh, Ballan, Balliang, Mount Wallace
8	(03) 44	The following charging districts: Bendigo Charlton Echuca Kerang Maryborough The following standard zone units in Kyneton charging district: Gisborne, Kyneton, Redesdale, Romsey, Trentham, Woodend
9	(03) 45	The following charging districts: Camperdown Casterton Edenhope Hamilton Portland Warrnambool
10	(03) 47	The following charging districts: Alexandra Myrtleford Seymour Wangaratta
11	(03) 48	Deniliquin, Numurkah and Shepparton charging districts
12	(03) 49	Mornington charging district and the following standard zone units in Warragul charging district: Cranbourne, Emerald (Victoria), Healesville, Koo Wee Rup, Marysville, Pakenham, Warburton
13	(03) 50	The following charging districts: Balranald Hopetoun Mildura Ouyen Swan Hill
14	(03) 51	Bairnsdale, Morwell and Sale charging districts
15	(03) 52	Colac and Geelong charging districts
16	(03) 53	The following charging districts: Ararat Ballarat Horsham Nhill The following standard zone units in Kyneton charging district: Bacchus Marsh, Ballan, Balliang, Mount Wallace
17	(03) 54	The following charging districts: Bendigo Charlton Echuca Kerang Maryborough The following standard zone units in Kyneton charging district: Gisborne, Kyneton, Redesdale, Romsey, Trentham, Woodend
18	(03) 55 (except (03) 5550)	The following charging districts: Camperdown Casterton Edenhope Hamilton Portland Warrnambool
19	(03) 56	Foster and Korumburra charging districts, and the following standard zone units in Warragul charging district: Bunyip, Hill End (Victoria), Icy Creek, Neerim South, Trafalgar, Warragul
20	(03) 57	The following charging districts: Alexandra Myrtleford Seymour Wangaratta
21	(03) 58	Deniliquin, Numurkah and Shepparton charging districts
22	(03) 59	Mornington charging district and the following standard zone units in Warragul charging district: Cranbourne, Emerald (Victoria), Healesville, Koo Wee Rup, Marysville, Pakenham, Warburton
23	(03) 61	The following charging districts: Geeveston Hobart Oatlands Ouse
24	(03) 62	The following charging districts: Geeveston Hobart Oatlands Ouse
25	(03) 63	The following charging districts: Deloraine Flinders Island Launceston Scottsdale St Mary’s
26	(03) 64	The following charging districts: Burnie Devonport King Island Queenstown Smithton
27	(03) 65	The following charging districts: Burnie Devonport King Island Queenstown Smithton
28	(03) 67	The following charging districts: Deloraine Flinders Island Launceston Scottsdale St Mary’s
29	(03) 70	Melbourne standard zone unit
30	(03) 71	Melbourne standard zone unit
31	(03) 72	Melbourne charging district
32	(03) 73	Craigieburn, Point Cook and Sydenham standard zone units
33	(03) 74	Melbourne charging district
34	(03) 75	Clayton standard zone unit
35	(03) 76	Melbourne charging district
36	(03) 77	Melbourne standard zone unit
37	(03) 78	Melbourne standard zone unit
38	(03) 79	Melbourne standard zone unit
39	(03) 80	Sunbury and Werribee standard zone units
40	(03) 81	Kalkallo and Whittlesea standard zone units
41	(03) 82	Croydon standard zone unit
42	(03) 83	Craigieburn, Melbourne, Point Cook and Sydenham standard zone units
43	(03) 84	Eltham standard zone unit
44	(03) 85	Clayton and Melbourne standard zone units
45	(03) 86	Melbourne standard zone unit
46	(03) 87	The following standard zone units in Melbourne charging district: Clayton, Cragieburn, Dandenong, Eltham, Point Cook, Ringwood
47	(03) 88	Ringwood standard zone unit
48	(03) 89	Dandenong standard zone unit
49	(03) 90	Melbourne standard zone unit
50	(03) 91	Melbourne standard zone unit
51	(03) 92	Melbourne charging district
52	(03) 93	Craigieburn, Melbourne, Point Cook and Sydenham standard zone units
53	(03) 94	Eltham and Melbourne standard zone units
54	(03) 95	Clayton and Melbourne standard zone units
55	(03) 96	Melbourne standard zone unit
56	(03) 97	The following standard zone units in Melbourne charging district: Croydon, Dandenong, Kalkallo, Sunbury, Werribee, Whittlesea
57	(03) 98	Melbourne and Ringwood standard zone units
58	(03) 99	Melbourne charging district

3 North East Region

The following table sets out the form of geographic numbers for use in Queensland.

Geographic numbers for North East Region
Item	Column 1 Area code and first digits of local number	Column 2 Localities
1	(07) 20	Redcliffe and Samford standard zone units
2	(07) 21	Brisbane standard zone unit
3	(07) 22	Bribie Island and Brisbane charging districts and Dayboro standard zone unit
4	(07) 23	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
5	(07) 24	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
6	(07) 25	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
7	(07) 26	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
8	(07) 27	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
9	(07) 28	Beenleigh, Cleveland and Ipswich standard zone units
10	(07) 29	Bribie Island and Brisbane charging districts and Dayboro and Esk standard zone units
11	(07) 30	The following standard zone units in Brisbane charging district: Beenleigh, Brisbane, Cleveland, Ipswich, Redcliffe, Samford
12	(07) 31	Brisbane charging district
13	(07) 320	The following standard zone units in Brisbane charging district: Beenleigh, Cleveland, Ipswich, Redcliffe, Samford
14	(07) 321	Brisbane standard zone unit
15	(07) 322	Brisbane standard zone unit
16	(07) 323	Brisbane standard zone unit
17	(07) 324	Brisbane standard zone unit
18	(07) 325	Brisbane standard zone unit
19	(07) 326	Brisbane and Sandgate standard zone units
20	(07) 327	Brisbane standard zone unit
21	(07) 328	The following standard zone units in Brisbane charging district: Beenleigh, Cleveland, Ipswich, Redcliffe, Samford
22	(07) 329	Brisbane standard zone unit
23	(07) 330	Brisbane standard zone unit
24	(07) 331	Brisbane standard zone unit
25	(07) 332	Brisbane standard zone unit
26	(07) 333	Brisbane standard zone unit
27	(07) 334	Brisbane standard zone unit
28	(07) 335	Brisbane standard zone unit
29	(07) 336	Brisbane standard zone unit
30	(07) 337	Brisbane standard zone unit
31	(07) 338	The following standard zone units in Brisbane charging district: Beenleigh, Cleveland, Ipswich, Redcliffe, Samford
32	(07) 339	Brisbane standard zone unit
33	(07) 34	The following standard zone units in Brisbane charging district: Beenleigh, Brisbane, Cleveland, Ipswich, Redcliffe, Samford
34	(07) 35	Brisbane standard zone unit
35	(07) 36	Sandgate standard zone unit
36	(07) 37	Brisbane standard zone unit
37	(07) 380	Beenleigh standard zone unit
38	(07) 381	Brisbane charging district
39	(07) 382	Brisbane standard zone unit
40	(07) 383	Brisbane standard zone unit
41	(07) 384	Brisbane standard zone unit
42	(07) 385	Brisbane standard zone unit
43	(07) 386	Brisbane and Sandgate standard zone units
44	(07) 387	Brisbane standard zone unit
45	(07) 388	The following standard zone units in Brisbane charging district: Beenleigh, Cleveland, Ipswich, Redcliffe, Samford
46	(07) 389	Brisbane standard zone unit
47	(07) 39	Brisbane standard zone unit
48	(07) 40	Cairns charging district
49	(07) 41	The following charging districts: Bundaberg Gayndah Kingaroy Maryborough Murgon
50	(07) 42	Cairns charging district
51	(07) 43	The following charging districts: Bundaberg Gayndah Kingaroy Maryborough Murgon
52	(07) 44	Cloncurry, Hughenden and Townsville charging districts
53	(07) 45	The following charging districts: Charleville Dalby Dirranbandi Goondiwindi Inglewood Longreach Miles Roma Stanthorpe Toowoomba Warwick
54	(07) 46	The following charging districts: Charleville Dalby Dirranbandi Goondiwindi Inglewood Longreach Miles Roma Stanthorpe Toowoomba Warwick
55	(07) 47	Cloncurry, Hughenden and Townsville charging districts
56	(07) 48	The following charging districts: Biloela Emerald Gladstone Mackay Rockhampton
57	(07) 49	The following charging districts: Biloela Emerald Gladstone Mackay Rockhampton
58	(07) 52	The following charging districts: Caboolture Gatton Gympie Nambour The following standard zone units in Esk charging district: Coominya, Crossdale, Esk, Lowood, Moore, Toogoolawah
59	(07) 53	The following charging districts: Caboolture Gatton Gympie Nambour The following standard zone units in Esk charging district: Coominya, Crossdale, Esk, Lowood, Moore, Toogoolawah
60	(07) 54	The following charging districts: Caboolture Gatton Gympie Nambour The following standard zone units in Esk charging district: Coominya, Crossdale, Esk, Lowood, Moore, Toogoolawah
61	(07) 55 (except (07) 5550)	Beaudesert charging district
62	(07) 56	Beaudesert charging district
63	(07) 57	Beaudesert charging district
64	(07) 70	Cairns charging district
65	(07) 75	The following charging districts: Charleville Dalby Dirranbandi Goondiwindi Inglewood Longreach Miles Roma Stanthorpe Toowoomba Warwick
66	(07) 76	The following charging districts: Charleville Dalby Dirranbandi Goondiwindi Inglewood Longreach Miles Roma Stanthorpe Toowoomba Warwick
67	(07) 77	Cloncurry, Hughenden and Townsville charging districts
68	(07) 79	The following charging districts: Biloela Emerald Gladstone Mackay Rockhampton

4 Central and West Region

The following table sets out the form of geographic numbers for use in Western Australia, South Australia, the Northern Territory and parts of western New South Wales.

Geographic numbers for Central and West Region
Item	Column 1 Area code and first digits of local number	Column 2 Localities
1	(08) 25	The following charging districts: Berri Gawler Kangaroo Island Malalla Murray Bridge Nurioopta Tailem Bend Victor Harbour Waikerie
2	(08) 26	The following charging districts: Ceduna Cook Gladstone Peterborough Port Augusta Port Pirie Woomera The following standard zone units in Port Lincoln charging district: Arno Bay, Bayley Plains, Cleve, Coffin Bay, Coulta, Cowell, Cummins, Darke Peak, Elliston, Kapinnie, Koongawa, Koppio, Kyancutta, Lock, Miltalie, Minnipa, Mount Hope, Port Lincoln, Port Neill, Rudall, Sheringa, Sleaford Mere, Spilsby, Tooligie Hill, Tumby Bay, Ungarra, Wanilla, Wharminda, Wudinna, Yabmana, Yeelanna
3	(08) 51	The following charging districts: Christmas Island Cocos (Keeling) Islands Derby Great Sandy Port Hedland
4	(08) 52	Perth standard zone unit
5	(08) 53	Perth charging district
6	(08) 54	Perth charging district
7	(08) 55	Bullsbrook East and Pinjarra charging districts, and Bakers Hill and Toodyay standard zone units in Northam charging district
8	(08) 58	The following charging districts: Albany Katanning Kondinin Narrogin Wagin
9	(08) 60	The following charging districts: Bruce Rock Great Victoria Kalgoorlie Merredin
10	(08) 610	Perth charging district
11	(08) 611	Perth charging district
12	(08) 612	Perth charging district
13	(08) 613	Rottnest Island and Spearwood standard zone units
14	(08) 614	Perth standard zone unit
15	(08) 615	Perth standard zone unit
16	(08) 616	Perth standard zone unit
17	(08) 617	Rottnest and Spearwood standard zone units
18	(08) 618	Perth standard zone unit
19	(08) 619	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
20	(08) 620	Wanneroo standard zone unit
21	(08) 621	Fremantle and Perth standard zone units
22	(08) 622	Fremantle and Perth standard zone units
23	(08) 623	Fremantle and Perth standard zone units
24	(08) 624	Perth standard zone unit
25	(08) 625	Perth standard zone unit
26	(08) 626	Perth standard zone unit
27	(08) 627	Perth standard zone unit
28	(08) 628	Perth standard zone unit
29	(08) 629	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
30	(08) 630	Wanneroo standard zone unit
31	(08) 631	Fremantle and Perth standard zone units
32	(08) 632	Perth standard zone unit
33	(08) 633	Fremantle and Perth standard zone units
34	(08) 634	Wanneroo standard zone unit
35	(08) 635	Perth standard zone unit
36	(08) 636	Perth charging district
37	(08) 637	Perth standard zone unit
38	(08) 638	Perth standard zone unit
39	(08) 639	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
40	(08) 640	Perth and Wanneroo standard zone units
41	(08) 641	Fremantle standard zone units
42	(08) 642	Fremantle and Perth standard zone units
43	(08) 643	Perth standard zone unit
44	(08) 644	Perth standard zone unit
45	(08) 645	Perth standard zone unit
46	(08) 646	Perth charging district
47	(08) 647	Perth standard zone unit
48	(08) 648	Perth standard zone unit
49	(08) 649	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
50	(08) 650	Perth standard zone unit
51	(08) 651	Fremantle standard zone unit
52	(08) 652	Herne Hill standard zone unit
53	(08) 653	Herne Hill standard zone unit
54	(08) 654	Perth standard zone unit
55	(08) 655	Perth standard zone unit
56	(08) 656	Kalamunda standard zone unit
57	(08) 657	Kalamunda standard zone unit
58	(08) 658	Armadale standard zone unit
59	(08) 659	Armadale standard zone unit
60	(08) 66	The following charging districts: Moora Wongan Hills Wyalkatchem York The following standard zone units in Northam charging district: Bolgart, Calingiri, Cunderdin, Cunderdin North, Dowerin, Ejanding, Goomalling, Jennacubbine, Konnongorring, Meckering, Northam, Studleigh, Tammin, Yorkrakine
61	(08) 67	The following charging districts: Bridgetown Bunbury Busselton Lake Clifton and Waroona standard zone units in Pinjarra charging district
62	(08) 68	The following charging districts: Albany Katanning Kondinin Narrogin Wagin
63	(08) 69	The following charging districts: Carnamah Carnarvon Geraldton Meekatharra Morawa Mullewa Paynes Find (Extended) standard zone unit in Wongan Hills charging district
64	(08) 700	Adelaide standard zone unit
65	(08) 701	Adelaide charging district
66	(08) 702	Adelaide charging district
67	(08) 703	Adelaide charging district
68	(08) 704	Adelaide charging district
69	(08) 705	Adelaide charging district
70	(08) 706	Adelaide charging district
71	(08) 707	Adelaide standard zone unit
72	(08) 708	Adelaide standard zone unit
73	(08) 709	Adelaide charging district
74	(08) 710	Adelaide standard zone unit
75	(08) 711	Adelaide standard zone unit
76	(08) 712	Adelaide charging district
77	(08) 713	Adelaide standard zone unit
78	(08) 714	Adelaide standard zone unit
79	(08) 715	Adelaide standard zone unit
80	(08) 716	Adelaide standard zone unit
81	(08) 717	Adelaide standard zone unit
82	(08) 718	McLaren Vale, Mount Barker (South Australia), Salisbury and Woodside (South Australia) standard zone units
83	(08) 719	Mount Barker (South Australia) standard zone unit
84	(08) 720	Adelaide standard zone unit
85	(08) 721	Adelaide standard zone unit
86	(08) 722	Adelaide charging district
87	(08) 723	Adelaide charging district
88	(08) 724	Adelaide charging district
89	(08) 725	Adelaide charging district
90	(08) 726	McLaren Vale standard zone unit
91	(08) 727	McLaren Vale standard zone unit
92	(08) 728	McLaren Vale, Mount Barker (South Australia), Salisbury and Woodside (South Australia) standard zone units
93	(08) 729	Mount Barker (South Australia) standard zone unit
94	(08) 730	Adelaide charging district
95	(08) 731	Adelaide charging district
96	(08) 732	Adelaide charging district
97	(08) 733	Adelaide standard zone unit
98	(08) 734	Adelaide charging district
99	(08) 735	Adelaide charging district
100	(08) 736	Adelaide charging district
101	(08) 737	Salisbury standard zone unit
102	(08) 738	Salisbury standard zone unit
103	(08) 739	Salisbury standard zone unit
104	(08) 740	Adelaide charging district
105	(08) 741	Adelaide charging district
106	(08) 742	Adelaide standard zone unit
107	(08) 743	Adelaide charging district
108	(08) 744	Adelaide standard zone unit
109	(08) 745	Adelaide charging district
110	(08) 746	Adelaide charging district
111	(08) 747	Adelaide standard zone unit
112	(08) 748	Woodside (South Australia) standard zone unit
113	(08) 749	Woodside (South Australia) standard zone unit
114	(08) 75	The following charging districts: Berri Gawler Kangaroo Island Malalla Murray Bridge Nurioopta Tailem Bend Victor Harbour Waikerie
115	(08) 76	The following charging districts: Ceduna Cook Gladstone Peterborough Port Augusta Port Pirie Woomera The following standard zone units in Port Lincoln charging district: Arno Bay, Bayley Plains, Cleve, Coffin Bay, Coulta, Cowell, Cummins, Darke Peak, Elliston, Kapinnie, Koongawa, Koppio, Kyancutta, Lock, Miltalie, Minnipa, Mount Hope, Port Lincoln, Port Neill, Rudall, Sheringa, Sleaford Mere, Spilsby, Tooligie Hill, Tumby Bay, Ungarra, Wanilla, Wharminda, Wudinna, Yabmana, Yeelanna
116	(08) 77	Bordertown, Mount Gambier and Naracoorte charging districts
117	(08) 78	The following charging districts: Balaklava Burra Clare Gawler Kadina Maitland Yorketown Thistle and Wedge standard zone units in Port Lincoln charging district
118	(08) 79	Alice Springs and Darwin charging districts
119	(08) 80	Broken Hill charging district
120	(08) 810	Adelaide standard zone unit
121	(08) 811	Adelaide standard zone unit
122	(08) 812	Adelaide standard zone unit
123	(08) 813	Adelaide standard zone unit
124	(08) 814	Adelaide standard zone unit
125	(08) 815	Adelaide standard zone unit
126	(08) 816	Adelaide standard zone unit
127	(08) 817	Adelaide standard zone unit
128	(08) 818	McLaren Vale, Mount Barker (South Australia), Salisbury and Woodside (South Australia) standard zone units
129	(08) 819	Adelaide standard zone unit
130	(08) 820	Adelaide standard zone unit
131	(08) 821	Adelaide standard zone unit
132	(08) 822	Adelaide standard zone unit
133	(08) 823	Adelaide standard zone unit
134	(08) 824	Adelaide standard zone unit
135	(08) 825	Adelaide standard zone unit
136	(08) 826	Adelaide standard zone unit
137	(08) 827	Adelaide standard zone unit
138	(08) 828	Salisbury standard zone unit
139	(08) 829	Adelaide standard zone unit
140	(08) 830	Adelaide standard zone unit
141	(08) 831	Adelaide standard zone unit
142	(08) 832	Adelaide charging district
143	(08) 833	Adelaide standard zone unit
144	(08) 834	Adelaide standard zone unit
145	(08) 835	Adelaide standard zone unit
146	(08) 836	Adelaide standard zone unit
147	(08) 837	Adelaide standard zone unit
148	(08) 838	McLaren Vale, Mount Barker (South Australia), Salisbury and Woodside (South Australia) standard zone units
149	(08) 839	Adelaide standard zone unit
150	(08) 840	Adelaide standard zone unit
151	(08) 841	Adelaide standard zone unit
152	(08) 842	Adelaide standard zone unit
153	(08) 843	Adelaide standard zone unit
154	(08) 844	Adelaide standard zone unit
155	(08) 845	Adelaide standard zone unit
156	(08) 846	Adelaide standard zone unit
157	(08) 847	Adelaide standard zone unit
158	(08) 848	McLaren Vale, Mount Barker (South Australia), Salisbury and Woodside (South Australia) standard zone units
159	(08) 849	Adelaide standard zone unit
160	(08) 85	The following charging districts: Berri Gawler Kangaroo Island Malalla Murray Bridge Nurioopta Tailem Bend Victor Harbour Waikerie
161	(08) 86	The following charging districts: Ceduna Cook Gladstone Peterborough Port Augusta Port Pirie Woomera The following standard zone units in Port Lincoln charging district: Arno Bay, Bayley Plains, Cleve, Coffin Bay, Coulta, Cowell, Cummins, Darke Peak, Elliston, Kapinnie, Koongawa, Koppio, Kyancutta, Lock, Miltalie, Minnipa, Mount Hope, Port Lincoln, Port Neill, Rudall, Sheringa, Sleaford Mere, Spilsby, Tooligie Hill, Tumby Bay, Ungarra, Wanilla, Wharminda, Wudinna, Yabmana, Yeelanna
162	(08) 87	Bordertown, Mount Gambier and Naracoorte charging districts
163	(08) 88	The following charging districts: Balaklava Burra Clare Gawler Kadina Maitland Yorketown Thistle and Wedge standard zone units in Port Lincoln charging district
164	(08) 89	Alice Springs and Darwin charging districts
165	(08) 90	The following charging districts: Bruce Rock Great Victoria Kalgoorlie Merredin
166	(08) 91	The following charging districts: Christmas Island Cocos (Keeling) Islands Derby Great Sandy Port Hedland
167	(08) 920	Perth and Wanneroo standard zone units
168	(08) 921	Perth standard zone unit
169	(08) 922	Perth standard zone unit
170	(08) 923	Fremantle and Perth standard zone units
171	(08) 924	Perth standard zone unit
172	(08) 925	Perth standard zone unit
173	(08) 926	Perth standard zone unit
174	(08) 927	Perth standard zone unit
175	(08) 928	Perth standard zone unit
176	(08) 929	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
177	(08) 930	Wanneroo standard zone unit
178	(08) 931	Perth standard zone unit
179	(08) 932	Perth standard zone unit
180	(08) 933	Fremantle and Perth standard zone units
181	(08) 934	Perth standard zone unit
182	(08) 935	Perth standard zone unit
183	(08) 936	Perth standard zone unit
184	(08) 937	Perth standard zone unit
185	(08) 938	Perth standard zone unit
186	(08) 939	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
187	(08) 940	Wanneroo standard zone unit
188	(08) 941	Perth standard zone unit
189	(08) 942	Perth standard zone unit
190	(08) 943	Fremantle and Perth standard zone units
191	(08) 944	Perth standard zone unit
192	(08) 945	Perth standard zone unit
193	(08) 946	Perth standard zone unit
194	(08) 947	Perth standard zone unit
195	(08) 948	Perth standard zone unit
196	(08) 949	The following standard zone units in Perth charging district: Armadale, Herne Hill, Kalamunda, Rottnest, Spearwood
197	(08) 95	Bullsbrook East and Pinjarra charging districts, and Bakers Hill and Toodyay standard zone units in Northam charging district
198	(08) 96	The following charging districts: Moora Wongan Hills Wyalkatchem York The following standard zone units in Northam charging district: Bolgart, Calingiri, Cunderdin, Cunderdin North, Dowerin, Ejanding, Goomalling, Jennacubbine, Konnongorring, Meckering, Northam, Studleigh, Tammin, Yorkrakine
199	(08) 97	The following charging districts: Bridgetown Bunbury Busselton Lake Clifton and Waroona standard zone units in Pinjarra charging district
200	(08) 98	The following charging districts: Albany Katanning Kondinin Narrogin Wagin
201	(08) 99	The following charging districts: Carnamah Carnarvon Geraldton Meekatharra Morawa Mullewa Paynes Find (Extended) standard zone unit in Wongan Hills charging district

Schedule 2—Freephone numbers

Note: See section 22.

1 Freephone numbers

The following table sets out the form of freephone numbers and indicates whether incoming international access is available.

Freephone numbers
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Is incoming international access available?
1	18 00	10	Yes
2	18 01	10	No
3	18 02	7	No
4	18 03	7	No
5	18 04	7	No
6	18 05	7	No
7	18 06	7	No
8	18 07	7	No
9	18 08	7	No
10	18 09	7	No

Schedule 3—Local rate numbers

Note: See section 24.

1 Local rate numbers

The following table sets out the form of local rate numbers and indicates whether incoming international access is available.

Local rate numbers
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Is incoming international access available?
1	13 0	10	Yes
2	13 1	6	Yes
3	13 2	6	Yes
4	13 3	6	Yes
5	13 40	6	Yes
6	13 41	6	Yes
7	13 42	6	Yes
8	13 43	6	Yes
9	13 44	6	Yes
10	13 45	8	Yes
11	13 46	6	Yes
12	13 47	6	Yes
13	13 48	6	Yes
14	13 49	6	Yes
15	13 5	6	Yes
16	13 6	6	Yes
17	13 7	6	Yes
18	13 8	6	Yes
19	13 9	6	Yes

Schedule 4—Premium rate numbers

Note: See section 26.

1 Premium rate numbers

The following table sets out the form of premium rate numbers and indicates whether incoming international access is available.

Premium rate numbers
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Is incoming international access available?
1	19 00	10	Yes
2	19 01	10	Yes
3	19 02	10	Yes
4	19 06	10	Yes
5	19 1	6	Yes
6	19 3	6	Yes
7	19 4	6	Yes
8	19 5	6	Yes
9	19 6	8	Yes
10	19 7	8	Yes
11	19 9	8	Yes

Schedule 5—Special services numbers

Note: See sections 31, 32 and 41.

1 Special services numbers that are not shared

The following table sets out the form of special services numbers that are not shared numbers, and provides information on the way in which the numbers can be used.

Special services numbers (not shared)
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Type of service	Column 4 Is incoming international access available?	Column 5 Low charge number?
1	014 1	10	Satellite telephone service	Yes	No
2	014 2	10	Satellite telephone service	Yes	No
3	014 3	10	Satellite telephone service	Yes	No
4	014 5	10	Satellite telephone service	Yes	No
5	014 7	10	Satellite telephone service	Yes	No
6	016 3	9	Paging service	Yes	Yes
7	019 2	5	Data network access service	Yes	Yes
8	019 80	10	Data network access service	Yes	Yes
9	019 82	10	Data network access service	Yes	Yes
10	019 83	10	Data network access service	Yes	Yes
11	019 89	10	Data network access service	Yes	No
12	04	10	Digital mobile service	Yes	No
13	05 (except 0550)	10	Digital mobile service	Yes	No
14	0550	10	Location independent communications service	Yes	No
15	11 00	4	Community service	No	Yes
16	11 9	4	Community service	No	Yes
17	12 4	5 to 7	Operator service	No	No
18	12 5	5 to 7	Operator service	No	Yes
19	12 61	4 to 10	Internal network service	No	No
20	12 62	4 to 10	Internal network service	No	No
21	12 63	4 to 10	Internal network service	No	No
22	12 64	4 to 10	Internal network service	No	No
23	12 65	4 to 10	Internal network service	No	No
24	12 66	4 to 10	Internal network service	No	No
25	12 67	4 to 10	Internal network service	No	No
26	12 68	4 to 10	Internal network service	No	No
27	12 72	6 to 10	Testing service	No	Yes
28	18 9	5	Calling card service	No	Yes

2 Special services numbers that are shared

The following table sets out the form of special services numbers that are shared numbers, and provides information on the way in which the numbers can be used.

Special services numbers (shared)
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Type of service	Column 4 Is incoming international access available?	Column 5 Low charge number?	Column 6 Selectable number?
1	12 21	4	International faults and difficulties service	No	Yes	Yes
2	12 22	4	Call costs and enquiries (national and international) service	No	Yes	Yes
3	12 23	4	Directory assistance services within the meaning of the Act, or other operator service	No	Yes for directory assistance services, no for other services	No
4	12 25	4	International directory assistance service	No	Yes	Yes
5	12 34	4	National and international operator call connection service	No	No	Yes
6	12 36	4	Directory assistance services within the meaning of the Act	No	No	No
7	12 711	5	Preselection verification service	No	Yes	Yes
8	2001	4	Incoming international assistance operator service	Yes	No	No
9	2002	4	Incoming international delay operator service	Yes	No	No
10	2003	4	Incoming international directory enquiries service	Yes	No	No

Schedule 6—Access codes

Note: See sections 38, 39 and 41.

1 Access codes that are not shared

The following table sets out the form of access codes that are not shared numbers, and provides information on the way in which the numbers can be used.

Access codes
Item	Column 1 First digits	Column 2 Number of digits	Column 3 Type of service	Column 4 Numbers that can be prefixed
1	0010	4	International service	International numbers
2	0013	5	International service	International numbers
3	0014	4	International service	International numbers
4	0015	4	International service	International numbers
5	0016	4	International service	International numbers
6	0017	5	International service	International numbers
7	0018	4	International service	International numbers
8	0019	4	International service	International numbers
9	009	5	International service	International numbers
10	10	4 to 15	Incoming only international service	Geographic numbers, local numbers, special services numbers and private numbers
11	11	4 to 15	Incoming only international service	Geographic numbers, local numbers, special services numbers and private numbers
12	12	4 to 15	Incoming only international service	Geographic numbers, local numbers, special services numbers and private numbers
13	141	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
14	142	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
15	143	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
16	144	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
17	145	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
18	146	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
19	147	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
20	148	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
21	149	4	Interconnect and routing service	Geographic numbers, local numbers, selectable shared numbers and digital mobile numbers
22	188	5	Virtual private network service	Geographic numbers, local numbers, international numbers, special services numbers and private numbers

2 Access codes that are shared

The following table sets out the form of access codes that are shared numbers, and provides information on the way in which the numbers can be used.

Access codes
Item	Column 1 First digits or symbols	Column 2 Number of digits or symbols	Column 3 Type of service	Column 4 Numbers that can be prefixed
1	0011	4	International direct dial service	International numbers
2	0012	4	International ring back price service	International numbers
3	1831	4	Calling number display override service (block display)	Geographic numbers, local numbers, international numbers and special services numbers
4	1832	4	Calling number display override service (unblock display)	Geographic numbers, local numbers, international numbers and special services numbers
5	*31#	4	Calling number display override service (unblock display)	Geographic numbers, local numbers, international numbers and special services numbers
6	#31#	4	Calling number display override service (block display)	Geographic numbers, local numbers, international numbers and special services numbers

Schedule 7—Size of standard unit

Note: See the definition of standard unit in section 15.

1 Size of standard unit for different types of number

The following table sets out the quantity of numbers in a standard unit for different types of numbers.

Note: Numbers are commonly allocated in standard units, and are preferably surrendered in standard units.

Size of standard unit for different types of number
Item	Type of number	Quantity of numbers in standard unit
1	Geographic numbers other than for allocation in designated standard zone units	1 000
2	Geographic numbers for allocation in designated standard zone units	100
3	Freephone numbers	1
4	Local rate numbers	1
5	Premium rate numbers, 10 digits long	100 000
6	Premium rate numbers, 6 or 8 digits long	1
7	Special services numbers specified for use with a satellite telephone service	10 000
8	Special services numbers specified for use with a paging service	1 000
9	Special services numbers specified for use with a data network access service, 5 digits long	1
10	Special services numbers specified for use with a data network access service, 10 digits long	1 000
11	Special services numbers specified for use with a digital mobile service	100 000
12	Special services numbers specified for use with a community service	1
13	Special services numbers specified for use with an operator service, 5 or 6 digits long	1
14	Special services numbers specified for use with an operator service, 7 digits long	10
15	Special services numbers specified for use with an internal network service	1 000
16	Special services numbers specified for use with a testing service	100
17	Special services numbers specified for use with a calling card service	1
18	Access codes	1