Exposure Draft of the Telecommunications Code of Practice 2021

1.1 Name

This instrument is the Telecommunications Code of Practice 2021.

1.2 Commencement

(1) Each provision of this instrument specified in column 1 of the table commences, or is taken to have commenced, in accordance with column 2 of the table. Any other statement in column 2 has effect according to its terms.

Commencement information
Column 1	Column 2	Column 3
Provisions	Commencement	Date/Details
The whole of this instrument	The day after this instrument is registered.

Note: This table relates only to the provisions of this instrument as originally made. It will not be amended to deal with any later amendments of this instrument.

(2) Any information in column 3 of the table is not part of this instrument. Information may be inserted in this column, or information in it may be edited, in any published version of this instrument.

1.3 Authority

This instrument is made under subclause 15(1) of Schedule 3 to the Telecommunications Act 1997 and subsection 33(3) of the Acts Interpretation Act 1901.

1.4 Repeal

The Telecommunications Code of Practice 2018 is repealed.

Background to code of practice

Part 1 of Schedule 3 to the Telecommunications Act 1997 authorises a carrier to enter on land and exercise any of the following powers:

 inspect the land — see Division 2 of Part 1 of the Schedule

 install a facility — see Division 3 of Part 1

 maintain a facility — see Division 4 of Part 1.

In exercising a power, a carrier must comply with the conditions specified in the Part, including:

 doing as little damage as practicable

 acting in accordance with good engineering practice

 complying with recognised industry standards.

Under clause 15 of the Schedule, the Minister may make a Code of Practice setting out conditions to be complied with by carriers in relation to any or all of the activities covered by the Divisions (other than activities covered by a facility installation permit).

Carriers must comply with the Code as well as the conditions specified in Part 1 of the Schedule.

Simplified outline of code

The Code has 7 Chapters.

The Chapters deal with the following activities:

 Chapter 1 — preliminary

 Chapter 1A — primary carrier conditions

 Chapter 2 — inspection of land

 Chapter 3 — subscriber connection

 Chapter 4 — low-impact facilities

 Chapter 5 — temporary defence facilities

 Chapter 6 — maintenance of facilities.

Definitions for words and expressions used in the Chapters are to be found in the dictionary in the Schedule at the end of the Code.

1.5 Definitions — the dictionary

(1) The dictionary in the Schedule defines particular words and expressions.

(2) A definition found elsewhere in this Code is indicated by a signpost definition in the dictionary.

Example:

The signpost definition

land entry activity: see section 2.2.

indicates that the expression is defined in section 2.2 of this Code.

Note A signpost definition of a word or expression is included only if the definition is used outside the section defining the word or expression.

(3) The dictionary also includes certain words and expressions relevant to this Code that are defined in the Telecommunications Act 1997.

Note 1 These definitions are indicated by 1 or 2 asterisks (* or **).

Note 2 One asterisk (*) indicates that the definition has been taken from clause 2 of Schedule 3 to the Act. Two asterisks (**) indicate that the definition has been taken from section 7 of the Act.

Note 3 These definitions have been included for information only to assist readers of the Code.

(4) A definition outside the Act and this Code that is applied to this Code is also indicated by a signpost definition in the dictionary.

Example:

The signpost definition

ecological community: see section 528 of the Environment Protection and Biodiversity Conservation Act 1999.

indicates that the expression is defined in section 528 of the Environment Protection and Biodiversity Conservation Act 1999 and that the definition applies to this Code.

(5) A definition in or applying to this Code applies to each use of the word or expression in the Code unless the contrary intention appears.

1.6 Notification procedures

(1) The time for when a notice sent by post to an address in Australia is deemed to be given to, and received by, the addressee is to be determined in accordance with the table at Regulation 6 of the Australian Postal Corporation (Performance Standards) Regulations 1998 as in force from time to time.

Note 1 For the ways in which notice may be given, see section 28A of the Acts Interpretation Act 1901.

Note 2 For the way in which a written notice must be posted in order to be properly given, see section 29 of the Acts Interpretation Act 1901.

Note 3 For the circumstances in which a notice may be given by means of electronic communication, see the Electronic Transactions Act 1999.

(2) A notice left at the residence of the person to whom it is addressed is taken to have been given on the second business day after it was left at the residence.

(3) A notice mentioned in this Code may be combined with another notice mentioned in this Code.

(4) In this Code, unless the contrary intention appears, where a proposed action forms part of the activity of an unincorporated joint venture comprising two or more carriers, the reference to ‘carrier’ is taken to be to the carrier that is legally authorised under the joint venture arrangement to perform the proposed activity on behalf of the other carriers.

(5) A notice given by a carrier in accordance with this Code in respect of proposed action forming part of the activity of an unincorporated joint venture must include the legal name and registered place of business of each entity forming part of the joint venture.

Chapter 1A Primary Carrier Conditions

Simplified outline of Chapter 1A

This Chapter sets out the primary conditions that a carrier must comply with when engaging in an activity under Division 2, 3, or 4 of Part 1 of Schedule 3 to the Act, and as necessary to meet the requirements under Division 5 of Part 1 of Schedule 3 to the Act.

The carrier activities covered by Divisions 2, 3 and 4 of Part 1 of Schedule 3 to the Act include:

a land entry activity
a subscriber connection activity
a low-impact facility activity
a maintenance activity

(noting that the above activities are each a prescribed activity), and

a temporary defence facility activity.

These conditions operate in conjunction with the later Chapters of the Code, which set out additional conditions relevant to each kind of activity.

The Chapter has 3 Parts. The Parts deal with the following matters:

Part 1 — introduction
Part 2 — primary carrier safety conditions
Part 3 — primary carrier operational conditions

Part 1 Introduction

1A.1 Purpose of Chapter 1A

(1) Under the Act, if a carrier engages, or proposes to engage, in a prescribed activity or a temporary defence facility activity, the carrier must comply with the conditions:

(a) specified in Part 1 of Schedule 3 to the Act; and

(b) specified in the regulations; and

(2) Part 2 describes the primary safety conditions carriers must comply with when engaging, or proposing to engage, in a prescribed activity.

(3) Part 3 describes the primary operational conditions carriers must comply with when engaging, or proposing to engage, in a prescribed activity.

1A.2 Meaning of prescribed activity

In this Code, prescribed activity means an activity of any of the following kinds engaged in by a carrier under Division 2, 3 or 4 of Schedule 3 to the Act:

(a) a land entry activity;

(b) a subscriber connection activity;

(d) a maintenance activity.

Note 1 Divisions 2, 3 and 4 of Schedule 3 to the Act relate to inspection of land, installation of facilities, and maintenance of facilities respectively.

Note 2 See sections 2.2, 3.2, 4.2 and 6.2 for the definitions of land entry activity, subscriber connection activity, low-impact facility activity and maintenance activity respectively.

Part 2 Primary Carrier Safety Conditions

1A.3 Management of activities

A carrier must, in connection with carrying out a prescribed activity or a temporary defence facility activity, take all reasonable steps:

(a) to act in accordance with good engineering practice; and

(b) to protect the safety of persons and property; and

(i) the operations of a public utility; and

(ii) public roads and paths; and

(iii) the movement of traffic; and

(iv) the use of land; and

(d) to protect the environment.

Note See Act, Schedule 3, clause 10, and also Schedule 1, clauses 42 to 44.

1A.4 Best practice

(1) In engaging in a prescribed activity, a carrier must ensure that the design, planning and installation of facilities (the carrier’s facilities) is in accordance with best practice.

(2) For subsection (1), best practice is conduct of the carrier complying with:

(a) an industry code, registered by the ACMA under Part 6 of the Act, applying to the activity; or

(b) a standard, made by the ACMA under Part 6 of the Act, applying to the activity.

(3) However, if there is no code or standard in force for the activity, best practice is conduct regarded by people constructing facilities substantially similar to the carrier’s facilities as using the best available design, planning and location practices to minimise the potential degradation of the environment and the visual amenity associated with the facilities.

1A.5 Compliance with industry standards

A carrier engaging in a prescribed activity or a temporary defence facility activity must engage in the activity in accordance with any standard that:

(a) relates to the activity; and

(b) is recognised by the ACMA as a standard for use in that industry; and

Note 1 See Act, Schedule 3, clause 12.

Note 2 The applicable standards will depend on the kind of activity being engaged in. Examples of applicable standards are:

 Standard for Limiting Exposure to Radiofrequency Fields – 100 kHz to 300 GHz (Rev.1)(RPS S-1);

 Australian Standard AS 2772.2 (2016) Radiofrequency fields (Part 2): Principles and methods of measurement and computation – 3 kHz-300 GHz (AS/NZS 2772.2:2016/Amdt 1:2018); and

 a relevant standard or code under Part 6 of the Act.

Note 3 Copies of ACMA-recognised standards are available at: https://www.acma.gov.au/register-telco-industry-codes-and-standards

1A.6 Compliance with standards and codes

A carrier must engage in a prescribed activity in accordance with any standard or code under Part 6 of the Act applying to the activity.

Note Section 1A.6 complements section 1A.5, which deals with complying with standards to reduce a risk to the safety of the public.

1A.7 Carrier to give installation certificates to owner and occupier of land

(1) Subject to this section, in installing a certifiable facility in accordance with Division 3 of Schedule 3 to the Act, a carrier must, within 60 days of the facility being installed, give all installation certificates relating to the installation of the facility to:

(a) the owner of the land; and

(b) if the land is occupied by a person other than the owner — the occupier.

(2) For the purposes of subsection (1), a carrier is taken to have given an installation certificate to a person if:

(a) the installation certificate is available on the internet free of charge (whether or not the installation certificate is available to the general public); and

(b) the carrier gives the person information to reasonably enable the person to locate and access the installation certificate.

(3) This section does not apply if:

(a) the owner is party to an agreement with the carrier that includes a separate engineering assurance process for the installation of the facility; and

(b) the owner has agreed with the carrier to waive the requirements of subsection (1).

Part 3 Primary Carrier Operational Conditions

1A.8 Carrier to do as little damage as practicable

In engaging in a prescribed activity or a temporary defence facility activity, a carrier must take all reasonable steps to ensure that the carrier causes as little detriment and inconvenience, and does as little damage, as is practicable.

Note See Act, Schedule 3, clause 8.

1A.9 Carrier to restore land

(1) If a carrier engages in a prescribed activity or a temporary defence facility activity in relation to any land, the carrier must take all reasonable steps to ensure that the land is restored to a condition similar to its condition before the activity began.

(2) The carrier must take all reasonable steps to ensure that the restoration starts within 10 business days after the completion of the activity.

(3) Subsection (2) does not apply if the carrier agrees with:

(a) the owner of the land; and

(b) if the land is occupied by someone other than the owner — the occupier;

to start restoration at a later time.

Note 1 See Act, Schedule 3, clause 9.

Note 2 Sections 4.4A and 6.4A impose additional requirements in relation to restoring land that are applicable to a carrier who engages in a low-impact facility activity or a maintenance activity, respectively.

1A.10 Noise

(1) In engaging in a prescribed activity at any time between 10 pm and 7 am, a carrier must not make noise at a level greater than the level of noise allowed to be made at that time under State or Territory law applying to similar activities carried out by a person other than a carrier.

(2) However, if there is no level of noise applying under State or Territory law for that time, the carrier must not make noise that is audible by a person in a nearby home or business unless the carrier is allowed to make the noise under an agreement with the relevant local government body.

1A.11 Agreements with public utilities

(1) If a prescribed activity or a temporary defence facility activity of a carrier is likely to affect the operations of a public utility, the carrier must make reasonable efforts to enter into an agreement with the utility that makes provision for the manner in which the carrier will engage in the activity.

(2) The carrier must comply with the agreement.

Note See Act, Schedule 3, clause 11.

1A.12 Notice to roads authorities, utilities etc

(1) Before engaging in an activity mentioned in subclause 19(1) of Schedule 3 to the Act as part of a prescribed activity or a temporary defence facility activity, a carrier must give written notice of its intention to do so to the person or authority responsible for the care and management of the thing affected by the activity.

Note The activities mentioned in subclause 19(1) are:

 closing, diverting or narrowing a road or bridge;

 installing a facility on, over or under a road or bridge;

 altering the position of a water, sewerage or gas main or pipe; and

 altering the position of an electricity cable or wire.

(2) However, the carrier is not required to give the notice in a circumstance mentioned in subclauses 19(2) and (3) of Schedule 3 to the Act.

1A.13 Records for certain facilities

(1) If a carrier owns or operates designated overhead lines, the carrier must keep and maintain records of the kind and location of the lines.

(2) If a carrier owns or operates telecommunications transmission towers (other than temporary facilities mentioned in any of subsections 4.10(1) or (2) or 6.10(1) or (2)), the carrier must keep and maintain records of the kind and location of the towers.

(3) If a carrier owns or operates underground facilities, the carrier must keep and maintain records of:

(a) the kind and location of the facilities; and

(b) if any of the facilities is an eligible underground facility:

(i) the capacity of the facility to hold further lines; and

(ii) the depth of the facility at the time of its installation.

Note 1 See Act, Schedule 1, clause 41, which defines the terms designated overhead line, telecommunications transmission tower and eligible underground facility.

Note 2 Section 4.10 of this Code specifies record keeping requirements in relation to the installation of certain temporary facilities.

Note 3 Section 6.10 of this Code specifies record keeping requirements in relation to maintenance activities involving the installation of certain temporary facilities.

1A.14 Compliance with listed international agreements

A carrier must engage in a prescribed activity or a temporary defence facility activity in a manner consistent with Australia’s obligations under a listed international agreement relevant to the activity.

Note See Act, Schedule 3, clause 13.

Chapter 2 Inspection of land

Simplified outline of Chapter 2

Under Division 2 of Part 3 of Schedule 3 to the Telecommunications Act 1997, a carrier may, for the purposes of determining whether any land is suitable for its purposes:

 enter on, and inspect, the land; and

 do anything on the land that is necessary or desirable for that purpose.

A carrier may also, for the purpose of surveying or obtaining information in relation to any land that, in the carrier’s opinion, is or may be suitable for its purposes:

 enter on any land; and

 do anything on the entered land that is necessary or desirable for that purpose.

This Chapter sets out conditions to be complied with by a carrier in exercising powers under Division 2 of Part 3.

The Chapter has 3 Parts.

The Parts deal with the following matters:

 Part 1 — introduction

 Part 4 — Director of National Parks and Environment Secretary

 Part 5 — general notification arrangements and objections to land entry activities.

Part 1 Introduction

2.1 Purpose of Chapter 2

(1) Under the Act, if a carrier engages, or proposes to engage, in a land entry activity, the carrier must comply with:

(a) the conditions specified in Part 1 of Schedule 3 to the Act; and

(b) the conditions specified in the regulations; and

(2) Division 2 of Part 5 sets out some of the carrier conditions in the Act, in simplified form, to assist the reader of the Code.

(3) Part 4, and the other Divisions of Part 5, set out:

(a) the conditions on carriers related to giving notices to the Director of National Parks, the Environment Secretary, and owners and occupiers of land; and

(b) the process for owners and occupiers of land to object to a land entry activity; and

2.2 Land entry activity

(1) A land entry activity of a carrier is any of the following activities of the carrier:

(a) entering on, or inspecting, land for the purposes of determining whether any land is suitable for its purposes;

(b) doing anything on the land that is necessary or desirable for that purpose, including, for example, making surveys, taking levels, sinking bores, taking samples, digging pits and examining the soil.

(2) A land entry activity of a carrier is also any of the following activities of the carrier:

(a) entering on land for the purposes of surveying or obtaining information in relation to any land that, in the carrier’s opinion, is or may be suitable for its purposes;

(b) doing anything on the entered land that is necessary or desirable for that purpose, including, for example, making surveys and taking levels.

Note See Act, Schedule 3, clause 5.

Note on definitions

A number of words and expressions used in this Chapter are to be found in the dictionary in the Schedule, including:

 ACMA (the Australian Communications and Media Authority)

 carrier

 Director of National Parks

 environment

 Environment Secretary

 industry standard

 installation

 listed international agreement

 Telecommunications Industry Ombudsman.

Part 4 Director of National Parks and Environment Secretary

Division 2 Notification requirements

2.15 Notice to Director of National Parks

(1) The Director of National Parks is responsible for the administration, management and control of Commonwealth reserved and conservation zones under the Environment Protection and Biodiversity Conservation Act 1999.

(2) If a proposed land entry activity of a carrier is likely to be undertaken in, or have an effect on, any of the areas for which the Director is responsible, the carrier must notify the Director in writing of the activity.

(3) The Director must be notified at least 10 business days before the start of the activity.

(4) However, the carrier and Director may agree, in writing, for alternative notification arrangements.

2.16 Notice to Environment Secretary

(1) Before engaging in a land entry activity, a carrier must take all reasonable steps to find out whether the carrier would be required to notify the Environment Secretary of the activity under this section.

(2) However, the carrier and the Environment Secretary may agree, in writing, on how the carrier is to find out whether the carrier would be required to notify the Environment Secretary.

(3) The carrier must notify the Environment Secretary, in writing, of a proposed land entry activity, at least 10 business days before starting the activity, if subsection (4), (5) or (6) applies to the activity.

(4) The carrier must notify the Environment Secretary if the activity:

(a) is, or is likely to be, inconsistent with Australia’s obligations under a listed international agreement; or

(b) could threaten with extinction, or significantly impede the recovery of, a threatened species; or

(d) could have an adverse effect on a threatened species of flora or fauna; or

(e) could damage the whole or a part of a habitat of a threatened species of flora or fauna; or

(f) could damage the whole or a part of a place, or an ecological community, essential to the continuing existence of a threatened species of flora or fauna; or

(g) could threaten with extinction, or significantly impede the recovery of, an endangered ecological community; or

(h) could have a significant impact on the value of the National Heritage List place or a World Heritage List property; or

(i) could have an adverse effect on an endangered ecological community; or

(j) could damage the whole or a part of the habitat of an endangered ecological community.

(5) The carrier must notify the Environment Secretary if the carrier proposes to engage in the activity at any of the following places:

(a) a declared World Heritage property (as identified in the Environment Protection and Biodiversity Conservation Act 1999);

(b) a place that Australia is required to protect by the terms of a listed international agreement;

(c) an area that, under a law of the Commonwealth, is reserved wholly or principally for nature conservation purposes (however described);

(d) an area that, under a law of the Commonwealth, is protected from significant environmental disturbance.

(6) The carrier must notify the Environment Secretary if the carrier proposes to engage in the activity at or near an area or thing of particular significance to Aboriginal persons, or Torres Strait Islanders, in accordance with their traditions.

(7) However, the carrier and the Environment Secretary may agree, in writing, for alternative notification arrangements.

(8) Subsection (9) applies if:

(a) a carrier must notify the Environment Secretary of a proposed land entry activity; and

(b) the carrier must also notify the Director of National Parks of the proposed activity; and

(d) the agreement applies to the proposed activity.

(9) The carrier must:

(a) tell the Secretary, when notifying the Secretary, that the carrier has the agreement with the Director; and

(b) give the Secretary a copy of any notification the carrier has already given to the Director under the agreement.

2.17 Notification agreements

(1) A carrier must give a copy of each agreement entered into by the carrier under sections 2.15 and 2.16 to the ACMA within 30 business days after entering into the agreement.

(2) The carrier must comply with the agreement.

Division 3 Response by Environment Secretary

2.18 Interim notice stopping land entry activity

(1) The Environment Secretary may give a carrier a notice requiring the carrier not to engage, or continue to engage, in a land entry activity.

(2) The notice must invite the carrier to give the Secretary information that will help the Secretary to consider the form of the final notice under section 2.19.

(3) The carrier must comply with the requirements of the notice.

2.19 Final notice

(1) This section applies if the Environment Secretary has given a carrier a notice under section 2.18 about a land entry activity.

(2) The Secretary must consider any information given to the Secretary by the carrier in response to the notice (and any other relevant matters), and give a carrier a final notice, within a reasonable time:

(a) confirming the original notice; or

(b) revoking the original notice; or

(c) revoking the original notice, but imposing conditions about how the carrier should engage, or continue to engage, in the activity.

(3) In making a decision under subsection (2), the Secretary must consider:

(a) the impact of the activity on the environment (including heritage and cultural values); and

(b) the impact of the activity on the carrier, and on customers of the carrier who would be directly affected by the decision.

(4) Subsection (3) does not limit the issues that the Secretary can consider.

(5) In engaging in the activity, the carrier must comply with any conditions imposed by the Secretary.

Part 5 General notification arrangements and objections to land entry activities

Simplified outline of Part 5

This Part sets out rules for notifying owners and occupiers of land about a land entry activity. It also sets out rules for the owners and occupiers to object to the activity.

The effect of this Part is that:

 The carrier must notify owners and occupiers about land entry activities in accordance with the Act and this Code

 An owner or occupier has an opportunity to object to the activity

 The carrier must try to resolve the objection by agreement

 If there is no agreement, the objection can be referred to the Telecommunications Industry Ombudsman.

Division 1 Introduction

2.20 Purpose of Part 5

(1) Under clause 17 of Schedule 3 to the Act, a carrier must give written notice to the owner (and, if the land is occupied by someone other than the owner, the occupier) of its intention to engage in a land entry activity.

(2) Clause 54 of Schedule 3 to the Act sets out arrangements for a carrier to serve notice on an owner or occupier of land if the owner or occupier cannot be found after diligent inquiry.

(3) Division 2 sets out, in simplified form, the notification requirements of clauses 17 and 54 of Schedule 3 as they apply to land entry activities.

(4) Divisions 3 to 5 set out additional arrangements for notification, and arrangements for the owner or occupier to object to the activity.

2.21 Application of Divisions 3, 4 and 5 of Part 5

(1) Divisions 3, 4 and 5 of this Part do not apply to a land entry activity if the carrier engages in it as a response to a disaster declaration.

(2) Divisions 3, 4 and 5 of this Part do not apply to a land entry activity if the carrier engages in it in other circumstances in which the safety of life or property is endangered.

(3) Divisions 3, 4 and 5 of this Part do not apply to a land entry activity if the owner or occupier of the land has asked the carrier to engage in it as part of the installation of a facility.

Division 2 Notification requirements of clauses 17 and 54 of Schedule 3

Note This Division is provided for information only: see subsection 2.1 (2). The provisions of the Act should be consulted to decide rights and obligations.

2.22 Notice to owner and occupier of land

(1) Before engaging in a land entry activity, a carrier must give written notice of its intention to do so to:

(a) the owner of the land; and

(b) if the land is occupied by someone other than the owner — the occupier.

(2) The notice must specify the purpose for which the carrier intends to engage in the activity.

(3) The notice must also contain a statement to the effect that, if a person suffers financial loss or damage in relation to property because of anything done by the carrier in engaging in the activity, compensation may be payable under clause 42 of Schedule 3 to the Act.

(4) The notice must be given:

(a) at least 10 business days before the carrier begins to engage in the activity; or

(b) at least 2 business days before the carrier begins to engage in the activity if engaging in the activity:

(i) is not inconsistent with Australia’s obligations under a listed international agreement;

(ii) could not have an effect described in one or more of subparagraphs 27(7)(a)(ii) to (xii) (inclusive) of Schedule 3 to the Act;

(iii) will not have an adverse effect on a streetscape or other landscape; and

(iv) will not have an impact on a place, area or thing described in paragraph 27(7)(c) or (d) of Schedule 3 to the Act.

(5) However, the carrier is not required to give the notice in circumstances mentioned in subclauses 17 (6), (6A), and (7) of Schedule 3 to the Act.

Note See Act, Schedule 3, clause 17.

2.23 Serving notices if owner unknown

(1) If a carrier is unable, after diligent inquiry, to find out who owns particular land, the carrier may serve a notice on the owner of the land by publishing a copy of the notice in a newspaper circulating in a district in which the land is situated and:

(a) if the land is occupied — serving a copy of the notice to the occupier; or

(b) if the land is not occupied — attaching, if practicable, a copy of the notice to a conspicuous part of the land.

(2) If a carrier is unable to serve a notice on the owner of land either personally, or by post, in accordance with section 1.6, the carrier may serve a notice on the owner of the land by publishing a copy of the notice in a newspaper circulating in a district in which the land is situated and:

(a) if the land is occupied — serving a copy of the notice to the occupier; or

(b) if the land is not occupied — attaching, if practicable, a copy of the notice to a conspicuous part of the land.

Note See Act, Schedule 3, clause 54.

2.24 Serving notices if occupier unknown

(1) If a carrier is unable to serve a notice on the occupier of land either personally, or by post, in accordance with section 1.6, the carrier may serve a notice on the occupier by publishing a copy of the notice in a newspaper circulating in the district in which the land is situated and:

(a) publishing a copy of the notice in a newspaper circulating in a district in which the land is located; and

(b) attaching, if practicable, a copy of the notice in a conspicuous place on the land.

(2) If a carrier is unable, after diligent inquiry, to find out whether particular land is occupied, or who occupies particular land, the carrier may treat the land as unoccupied.

Note See Act, Schedule 3, clause 54.

Division 3 Additional notification arrangements

2.25 Notice to owner and occupier of land: additional requirements

(1) A carrier must include in a notice mentioned in section 2.22:

(a) details of the actions that the carrier expects to take, as part of the land entry activity, on land affected by the activity; and

(b) a statement explaining the arrangements under this Chapter for making objections to the activity.

(2) If the Telecommunications Industry Ombudsman has issued a document setting out how the carrier is to explain the arrangements for making objections to the land entry activity, the carrier must comply with the document.

2.25A Withdrawal of notices

(1) This section applies to a carrier who has given a notice (the original notice) to an owner or occupier of land for a land entry activity in accordance with this Code.

(2) If the carrier cancels the activity, the carrier must give written notice to the owner or occupier that the original notice is withdrawn (a withdrawal notice).

(3) The withdrawal notice must describe the activity specified in the original notice that has been cancelled.

Note: If more than one activity was specified in the original notice, the withdrawal notice must describe each activity that has been cancelled.

(4) The withdrawal notice must attach a copy of the original notice.

(5) The withdrawal notice must be given by the carrier within 5 business days after the decision to cancel the activity is made.

2.26 Agreement on alternative notification arrangements

(1) A carrier may agree in writing with an owner or occupier of land affected by a land entry activity for alternative notification arrangements.

(2) The carrier must comply with an agreement.

2.27 Additional arrangements for serving notices

(1) If a carrier serves a notice under section 2.23 or 2.24, the carrier must, if practicable after engaging in the land entry activity, attach to a conspicuous part of the land a copy of another notice that:

(a) states the date when the carrier entered the land; and

(b) describes the activity.

(2) However, the carrier is not required to fix the notice on occupied land if the carrier has been able to give the occupier a notice about the activity either personally, or by post, in accordance with section 1.6.

Division 4 Objection made to carrier

2.28 Objection to land entry activity

(1) If a carrier gives notice to an owner or occupier of land of its intention to engage in a land entry activity, the owner or occupier (the objector) may give the carrier a written objection to the activity.

(2) The objection must include reasons for the objection.

2.29 Reasons for objection

The reasons for the objection may relate only to all or any of the following matters:

(a) using the objector’s land to engage in the activity;

(b) the location of a facility on the objector’s land;

(d) the likely effect of the activity on the objector’s land;

(e) the carrier’s proposals to minimise detriment and inconvenience, and to do as little damage as practicable, to the objector’s land.

Note The carrier is required to take all reasonable steps to ensure that the carrier causes as little detriment and inconvenience, and does as little damage, as practicable in engaging in the activity: see Act, Schedule 3, clause 8.

2.30 Time for giving objection to carrier

(1) For a notice to which paragraph 2.22 (4)(a) applies, the objection must be given to the carrier within 9 business days after the notice is received.

(2) For a notice to which paragraph 2.22 (4)(b) applies, the objection must be given to the carrier within 1 business day after the notice is received.

Note The objection periods of 9 business days and 1 business day in section 2.31 reflect these notification requirements in clause 17 of Schedule 3 to the Act.

2.31 Activity after objection

If the objection complies with sections 2.28 to 2.30, the carrier may only engage in the land entry activity if 1 of the following situations happens:

Situation 1 The objection is resolved by an agreement between the carrier and objector.

Situation 2 A request to refer the objection to the Telecommunications Industry Ombudsman is not received by the carrier within the 9 business days mentioned in section 2.35.

Situation 3 The Telecommunications Industry Ombudsman deals with the objection without giving a direction to the carrier, and the Ombudsman informs the carrier in writing of that outcome.

Situation 4 The Telecommunications Industry Ombudsman gives a direction to the carrier.

2.32 Consultation

(1) The carrier must make reasonable efforts to consult the objector about the objection within 5 business days after receiving the objection.

(2) The carrier must also make reasonable efforts to resolve the objection by agreement with the objector within 20 business days after receiving the objection.

Note An agreement with the objector allows the carrier to engage in the land entry activity: see s 2.31, situation 1.

(3) The carrier must comply with any agreement made with the objector.

2.33 Changes to land entry activity

(1) If the objection is not resolved by agreement within 20 business days after receiving the objection, the carrier must consider whether to change the land entry activity.

(2) The carrier is not required to change the activity in a way that:

(a) is not economically feasible; or

(b) is not technically practicable; or

(c) is likely to have a greater adverse effect on the environment than engaging in the activity as originally proposed; or

(d) is inconsistent with a recognised industry standard or practice relevant to the activity.

(3) Within 25 business days after receiving the objection, the carrier must tell the objector, in writing:

(a) whether the carrier proposes to change the activity, and, if so, how; and

(b) if the carrier does not propose to change the activity — why the carrier will engage in the activity as originally proposed.

Division 5 Objection made to Telecommunications Industry Ombudsman

2.34 Application of Division 5

This Division applies if:

(a) the objection is not resolved by agreement between the carrier and objector; and

(b) the objector is not satisfied with the carrier’s response to the objection.

2.35 Request to refer objection to Telecommunications Industry Ombudsman

(1) Within 9 business days after the objector receives the carrier’s response to the objection, the objector may ask the carrier, in writing, to refer the objection to the Telecommunications Industry Ombudsman.

(2) The carrier must comply with the request within 10 business days after receiving it.

Note If the objector does not ask the carrier to refer the objection, the carrier may engage in the land entry activity: see s 2.31, situation 2.

2.35A Referral of matters by carrier to Telecommunications Industry Ombudsman

(1) The carrier may refer a matter to which this Division applies to the Telecommunications Industry Ombudsman only if:

(a) the carrier has made reasonable efforts to resolve the matter within 10 business days after commencing consultation on the matter; and

(b) the carrier’s efforts have been conducted in good faith.

(2) Where a carrier refers a matter to the Telecommunications Industry Ombudsman, the carrier must:

(a) provide to the Ombudsman:

(i) evidence of the attempts made by the carrier to resolve the matter; and

(ii) a copy of the notice given to the owner or occupier under section 2.22; and

(b) give written notice to the objector within 2 business days after referring the matter.

2.36 Compliance with directions of Telecommunications Industry Ombudsman

(1) Subject to this section, if the Telecommunications Industry Ombudsman gives a direction to the carrier about the way in which the carrier should engage in the land entry activity, the carrier must comply with the direction.

(2) This section applies only if the objection which is the subject of the direction comes, in whole or in part, within the jurisdiction of the Telecommunications Industry Ombudsman.

Note 1 If the Telecommunications Industry Ombudsman deals with the objection without giving a direction to the carrier, and the Ombudsman informs the carrier in writing of that outcome, the carrier may engage in the land entry activity: see s 2.31, situation 3.

Note 2 If the Telecommunications Industry Ombudsman gives a direction to the carrier, the carrier may engage in the land entry activity: see s 2.31, situation 4.

Chapter 3 Subscriber connection

Simplified outline of Chapter 3

Division 3 of Schedule 3 to the Telecommunications Act 1997 authorises a carrier to enter on land and install facilities, including a subscriber connection.

This Chapter sets out conditions to be complied with by a carrier in installing a subscriber connection.

The Chapter has 6 Parts.

The Parts deal with the following matters:

 Part 1 — introduction

 Part 3 — additional carrier conditions

 Part 4 — installing a subscriber connection underground: no third parties

 Part 5 — installing a subscriber connection underground: third parties

 Part 6 — Director of National Parks and Environment Secretary

 Part 7 — general notification arrangements.

Part 1 Introduction

3.1 Purpose of Chapter 3

(1) Under the Act, if a carrier engages in, or proposes to engage in, a subscriber connection activity, the carrier must comply with:

(a) the conditions specified in Part 1 of Schedule 3 to the Act; and

(b) the conditions specified in the regulations; and

(2) Division 2 of Part 7 sets out some of the carrier conditions in the Act, in simplified form, to assist the reader of the Code.

(3) Parts 3 to 6, and the other Divisions of Part 7, set out:

(a) additional carrier conditions; and

(b) the conditions on carriers related to giving notices to the Director of National Parks, the Environment Secretary, and owners and occupiers of land; and

(d) the process by which objections may be resolved or referred to the Telecommunications Industry Ombudsman.

3.2 Subscriber connection activity

A subscriber connection activity of a carrier is any of the following activities:

(a) installing a subscriber connection;

(b) carrying out an activity for purposes in connection with the installation of a subscriber connection.

Note on definitions

A number of words and expressions used in this Chapter are to be found in the dictionary in the Schedule, including:

 ACMA (the Australian Communications and Media Authority)

 aerial cabling

 carrier

 Director of National Parks

 environment

 Environment Secretary

 industry standard

 installation

 listed international agreement

 subscriber connection.

Part 3 Additional carrier conditions

3.13 Co-location

(1) Before engaging in a subscriber connection activity, a carrier must take all reasonable steps to find out whether any of the following things (existing facilities) is available for the activity:

(a) cabling, conduits or other facilities of the carrier or another carrier; or

(b) a facility of a public utility; or

(2) The carrier must take all reasonable steps to use existing facilities for the activity.

3.14 Cooperation about activities

Before engaging in a subscriber connection activity, a carrier (the first carrier) must take all reasonable steps:

(a) to find out whether another carrier, or a public utility, is engaging in, or proposing to engage in, a similar activity for the same land; and

(b) to consider whether it is practicable to work with the other carrier or the utility to allow the first carrier:

(i) to cause as little detriment and inconvenience as is practicable; and

(ii) to do as little damage as is practicable.

3.16 Height of subscriber connections

(1) A carrier must ensure that the minimum height of a subscriber connection from the ground complies with this section.

(2) If a standard or code under Part 6 of the Act applying to the activity specifies the minimum height of a subscriber connection, the minimum height of the connection must comply with the standard or code.

(3) If no standard or code specifies the minimum height of a subscriber connection for an area in which there is no vehicle traffic, the minimum height of the connection must be 2.4 metres.

(3) If no standard or code specifies the minimum height of a subscriber connection for a driveway not normally used by a vehicle regarded as a tall commercial vehicle, the minimum height of the connection must be 3.7 metres.

(4) If no standard or code specifies the minimum height of a subscriber connection for any other area in which there is vehicle traffic, the minimum height of the connection must be 4.9 metres.

Note The minimum heights in this section are derived from the current AS/CA s009: 2013 Australian Standards — Installation Requirements for Customer Cabling (Wiring Rules).

Part 4 Installing a subscriber connection underground: no third parties

Simplified outline of Part 4

The rules for installing a subscriber connection that would not cross land owned by a third party are:

 The carrier must offer to install the connection underground

 The subscriber has an opportunity to pay for underground installation, based on a quote given by the carrier

 The carrier must install the connection underground if the subscriber or authority agrees to pay for it

 The carrier is not required to install the connection underground if the subscriber refuses to pay for it.

3.17 Application of Part 4

This Part applies if:

(a) a carrier proposes to install aerial cabling connecting a subscriber’s premises with its network; and

(b) the cabling will only cross land owned by the subscriber or the carrier.

3.18 Offer to install subscriber connection underground

(1) The carrier must offer:

(a) to install a subscriber connection underground if the subscriber agrees to pay for underground installation; and

(b) to give the subscriber an indicative price or quote for underground installation.

(2) The carrier is only required to make the offer in writing if the subscriber asks the carrier.

(3) If a relevant local government authority has told the carrier that it has proposals for paying any of the cost of a subscriber connection activity, the carrier must include a statement about the proposals in the offer.

3.19 Indicative price

(1) If the subscriber asks the carrier for an indicative price for underground installation, the carrier must give the subscriber an indicative price.

(2) The carrier is only required to give the indicative price in writing if the subscriber asks the carrier.

(3) The price must be based on the carrier’s estimate of the average difference in cost between aerial and underground installation.

3.20 Installation quote

(1) If the subscriber asks the carrier for a quote to install underground installation, the carrier must give the subscriber a quote.

(2) The carrier is only required to give the quote in writing if the subscriber asks the carrier.

(3) The quote must be based on the carrier’s estimate of the difference in cost between aerial and underground installation.

(4) The quote may specify the way in which underground installation would be carried out.

3.21 Aerial or underground connection

(1) If the subscriber accepts the carrier’s quote, the carrier must install the subscriber connection underground.

(2) If the subscriber agrees to aerial cabling, the carrier is not required to install the subscriber connection underground.

(3) If the subscriber refuses to accept the carrier’s quote, or does not accept the carrier’s quote in writing within 10 business days after being given the quote, the carrier is not required to install the subscriber connection underground.

Part 5 Installing a subscriber connection underground: third parties

Simplified outline of Part 5

The rules for installing a subscriber connection that would cross land owned by a third party are:

 The carrier must offer to install the connection underground

 The subscriber has an opportunity to pay for underground installation for the subscriber and all affected third parties, based on a quote given by the carrier

 If the subscriber refuses to pay for underground installation, each third party has an opportunity to pay for installation under the third party’s land

 The carrier must install the connection under all land affected if the subscriber agrees to pay for it

 The carrier must install the connection under a third party’s land if the third party agrees to pay for it

 The carrier is not required to install the connection under land if neither the subscriber nor a third party agrees to pay for it.

3.22 Application of Part 5

This Part applies if:

(a) a carrier proposes to install aerial cabling connecting a subscriber’s premises with its network; and

(b) the cabling will cross land owned by a person other than the subscriber or the carrier (a third party).

3.23 Offer to install subscriber connection underground

(1) The carrier must offer:

(a) to install a subscriber connection underground if the subscriber agrees to pay for underground installation for all land that would be affected by the installation; and

(b) to give the subscriber an indicative price or quote for underground installation.

(2) The carrier is only required to make the offer in writing if the subscriber asks the carrier.

3.24 Indicative price to subscriber

(1) If the subscriber asks the carrier for an indicative price for underground installation, the carrier must give the subscriber an indicative price.

(2) The carrier is only required to give the indicative price in writing if the subscriber asks the carrier.

(3) The price must be based on the carrier’s estimate of the average difference in cost between aerial and underground installation for all land that would be affected by the installation.

3.25 Installation quote to subscriber

(1) If the subscriber asks the carrier for a quote to install a subscribed connection underground, the carrier must give the subscriber a quote.

(2) The carrier is only required to give the quote in writing if the subscriber asks the carrier.

(3) The quote must be based on the carrier’s estimate of the difference in cost between aerial and underground installation for all land that would be affected by the installation.

(4) The quote may specify the way in which the connection would be installed.

3.26 Offer to third party

(1) This section applies if the subscriber:

(a) refuses in writing to accept the carrier’s quote; or

(b) does not agree in writing, within 10 business days after the subscriber was given the quote, to accept the quote for all land that would be affected by the installation.

(2) The carrier must offer:

(a) to install a subscriber installation underground for the third party’s land; and

(b) to give the third party an indicative price or quote for underground installation.

(3) The carrier is only required to make the offer in writing if the third party asks the carrier.

(4) If a relevant local government authority has told the carrier that it has proposals for paying any of the cost of a subscriber connection activity, the carrier must include a statement about the proposals in the offer.

3.27 Indicative price to third party

(1) If the third party asks the carrier for an indicative price for installing the subscriber connection under the third party’s land, the carrier must give the third party an indicative price in writing.

(2) The carrier is only required to give the indicative price in writing if the third party asks the carrier.

(3) The price must be based on the carrier’s estimate of the average difference in cost between aerial and underground installation for the third party’s land.

3.28 Installation quote to third party

(1) If the third party asks the carrier for a quote for installing the subscriber connection under the third party’s land, the carrier must give the third party a written quote.

(2) The carrier is only required to give the quote in writing if the third party asks the carrier.

(3) The quote must be based on the carrier’s estimate of the difference in cost between aerial and underground installation for the third party’s land.

(4) The quote may specify the way in which the connection would be installed.

3.29 Aerial or underground installation: subscriber’s land

(1) If the subscriber accepts the carrier’s quote for all land that would be affected by the installation, the carrier must install the subscriber connection under the subscriber’s land.

(2) If the subscriber refuses to accept the carrier’s quote, or does not accept the quote in writing within 10 business days after being given the quote, the carrier is not required to install the connection under the subscriber’s land.

3.30 Aerial or underground installation: third party’s land

(1) If the subscriber accepts the carrier’s quote for all land that would be affected by the installation, the carrier must install the subscriber connection under each third party’s land.

(2) If a third party accepts the carrier’s quote for installation under the third party’s land, the carrier must install the connection under the third party’s land.

(3) If the third party agrees to aerial cabling for the third party’s land, the carrier is not required to install the connection under the land.

(4) If subsection (1) does not apply, and the third party refuses to accept the carrier’s quote, or does not accept the carrier’s quote in writing within 10 business days after being given the quote, the carrier is not required to install the connection under the third party’s land.

Part 6 Director of National Parks and Environment Secretary

3.31 Notice to Director of National Parks

(2) If a proposed subscriber connection activity of a carrier is likely to be undertaken in, or have an effect on, any of the areas for which the Director is responsible, the carrier must notify the Director in writing of the activity.

(3) The Director must be notified at least 10 business days before the start of the activity.

(4) However, the carrier and Director may agree, in writing, for alternative notification arrangements.

3.32 Notice to Environment Secretary

(1) Before engaging in a subscriber connection activity, a carrier must take all reasonable steps to find out whether the carrier would be required to notify the Environment Secretary of the activity under this section.

(2) However, the carrier and the Environment Secretary may agree, in writing, on how the carrier is to find out whether the carrier would be required to notify the Environment Secretary.

(3) A carrier must notify the Environment Secretary, in writing, of a proposed subscriber connection activity, at least 10 business days before the start of the activity, if subsection (4), (5) or (6) applies to the activity.

(4) The carrier must notify the Environment Secretary if the activity:

(a) is, or is likely to be, inconsistent with Australia’s obligations under a listed international agreement; or

(b) could threaten with extinction, or significantly impede the recovery of, a threatened species; or

(d) could have an adverse effect on a threatened species of flora or fauna; or

(e) could damage the whole or a part of a habitat of a threatened species of flora or fauna; or

(f) could damage the whole or a part of a place, or an ecological community, essential to the continuing existence of a threatened species of flora or fauna; or

(g) could threaten with extinction, or significantly impede the recovery of, an endangered ecological community; or

(h) could have an adverse effect on an endangered ecological community; or

(i) could damage the whole or a part of the habitat of an endangered ecological community; or

(j) could have a significant impact on the value of the National Heritage List place or a World Heritage List property; or.

(5) The carrier must notify the Environment Secretary if the carrier proposes to engage in the activity at any of the following places:

(a) a declared Heritage Property (as defined in the Environment Protection and Biodiversity Conservation Act 1999);

(b) a place that Australia is required to protect by the terms of a listed international agreement;

(c) an area that, under a law of the Commonwealth, is reserved wholly or principally for nature conservation purposes (however described);

(d) an area that, under a law of the Commonwealth, is protected from significant environmental disturbance.

(7) However, the carrier and the Environment Secretary may agree, in writing, for alternative notification arrangements.

(8) Subsection (9) applies if:

(a) a carrier must notify the Environment Secretary of a proposed subscriber connection activity; and

(b) the carrier must also notify the Director of National Parks of the proposed activity; and

(c) the carrier has an agreement with the Director under section 3.30 or 3.31 for alternative notification arrangements; and

(d) the agreement applies to the proposed activity.

(9) The carrier must:

(a) tell the Secretary, when notifying the Secretary, that the carrier has the agreement with the Director; and

(b) give the Secretary a copy of any notification the carrier has already given to the Director under the agreement.

3.33 Notification agreements

(1) A carrier must give a copy of each agreement entered into by the carrier under sections 3.30 to 3.32 to the ACMA within 30 business days after entering into the agreement.

(2) The carrier must comply with the agreement.

3.34 Interim notice stopping subscriber connection activity

(1) The Environment Secretary may give a carrier a notice requiring the carrier not to engage, or continue to engage, in a subscriber connection activity.

(2) The notice must invite the carrier to give the Secretary information that will help the Secretary to consider the form of the final notice under section 3.36.

(3) The carrier must comply with the requirements of the notice.

3.35 Final notice

(1) This section applies if the Environment Secretary has given a carrier a notice under section 3.34 about a subscriber connection activity.

(a) confirming the original notice; or

(b) revoking the original notice; or

(c) revoking the original notice, but imposing conditions about how the carrier should engage, or continue to engage, in the activity.

(3) In making a decision under subsection (2), the Secretary must consider:

(a) the impact of the activity on the environment (including heritage and cultural values); and

(b) the impact of the activity on the carrier, and on customers of the carrier who would be directly affected by the decision.

(4) Subsection (3) does not limit the issues that the Secretary can consider.

(5) In engaging in the activity, the carrier must comply with any conditions imposed by the Secretary.

Part 7 General notification arrangements

Simplified outline of Part 7

This Part sets out rules for notifying owners and occupiers of land about a subscriber connection activity.

The effect of this Part is that the carrier must notify owners and occupiers about subscriber connection activities in accordance with the Act and this Code.

Division 1 Introduction

3.36 Purpose of Part 7

(2) Clause 54 of Schedule 3 to the Act sets out arrangements for a carrier to serve notice on an owner or occupier of land if the owner or occupier cannot be found after diligent inquiry.

(3) Division 2 sets out, in simplified form, the notification requirements of clauses 17 and 54 of Schedule 3 as they apply to subscriber connection activities.

(4) Division 3 sets out additional arrangements for notification.

3.37 Application of Division 3 of Part 7

(1) Division 3 of this Part does not apply to a subscriber connection activity if the carrier engages in it as a response to a disaster declaration.

(2) Division 3 of this Part does not apply to a subscriber connection activity if the carrier engages in it in other circumstances in which the safety of life or property is endangered.

(3) Division 3 of this Part does not apply to a subscriber connection activity if the owner or occupier of the land has asked the carrier to engage in it as part of the installation of a facility.

(4) Division 3 of this Part does not apply to a subscriber connection activity to the extent that the activity involves a public street, nature strip or other public land in proximity to:

(a) the land to which it is reasonably necessary for a carrier to have access in order to install the subscriber connection (the relevant land); and

(b) the point at which the connection meets the telecommunications network (whether that point is above, on or below the surface of the land) (the network point).

(5) Divisions 2 and 3 of this Part do not apply to a subscriber connection activity to the extent that the activity involves public land between the relevant land and the network point.

Division 2 Notification requirements of clauses 17 and 54 of Schedule 3

Note This Division is provided for information only: see subsection 3.1 (2). The provisions of the Act should be consulted to decide rights and obligations.

3.38 Notice to owner and occupier of land

(1) Before engaging in a subscriber connection activity, a carrier must give written notice of its intention to do so to:

(a) the owner of the land; and

(b) if the land is occupied by someone other than the owner — the occupier.

(2) The notice must specify the purpose for which the carrier intends to engage in the activity.

(4) The notice must be given at least 10 business days before the carrier begins to engage in the activity.

(5) However, the carrier is not required to give the notice in circumstances mentioned in subclauses 17 (5) to (7) of Schedule 3 to the Act.

Note See Act, Schedule 3, clause 17.

3.39 Serving notices if owner unknown

(a) if the land is occupied — serving a copy of the notice to the occupier; or

(b) if the land is not occupied — attaching, if practicable, a copy of the notice to a conspicuous part of the land.

(a) if the land is occupied — serving a copy of the notice to the occupier; or

(b) if the land is not occupied — attaching, if practicable, a copy of the notice to a conspicuous part of the land.

Note See Act, Schedule 3, clause 54.

3.40 Serving notices if occupier unknown

(a) publishing a copy of the notice in a newspaper circulating in a district in which the land is located; and

(b) attaching, if practicable, a copy of the notice in a conspicuous place on the land.

(2) If a carrier is unable, after diligent inquiry, to find out whether particular land is occupied, or who occupies particular land, the carrier may treat the land as unoccupied.

Note See Act, Schedule 3, clause 54.

Division 3 Additional notification arrangements

3.41 Notice to owner and occupier of land: additional requirements

A carrier must include in a notice mentioned in section 3.39 details of the actions that the carrier expects to take, as part of the subscriber connection activity, on land affected by the activity.

3.41A Withdrawal of notices

(1) This section applies to a carrier who has given a notice (the original notice) to an owner or occupier of land for a subscriber connection activity in accordance with this Code.

(2) If the carrier cancels the activity, the carrier must give written notice to the owner or occupier that the original notice is withdrawn (a withdrawal notice).

(3) The withdrawal notice must describe the activity specified in the original notice that has been cancelled:

Note: If more than one activity was specified in the original notice, the withdrawal notice must describe each activity that has been cancelled.

(4) The withdrawal notice must attach a copy of the original notice.

(5) The withdrawal notice must be given by the carrier within 5 business days after the decision to cancel the activity is made.

3.42 Agreement on alternative notification arrangements

(1) A carrier may agree in writing with an owner or occupier of land affected by a subscriber connection activity for alternative notification arrangements.

(2) The carrier must comply with an agreement.

3.43 Additional arrangements for serving notices

(1) If a carrier serves a notice under section 3.39 or 3.40, the carrier must, if practicable after engaging in the subscriber connection activity, attach to a conspicuous part of the land a copy of another notice that:

(a) states the date when the carrier entered the land; and

(b) describes the activity.

Chapter 4 Low-impact facilities

Simplified outline of Chapter 4

Division 3 of Schedule 3 to the Telecommunications Act 1997 authorises a carrier to enter on land and install facilities, including low-impact facilities.

Low-impact facilities are specified in the Telecommunications (Low-impact Facilities) Determination 2018.

This Chapter sets out conditions to be complied with by a carrier in installing a low-impact facility.

The Chapter has 5 Parts.

The Parts deal with the following matters:

 Part 1 — introduction

 Part 2 — conditions in the Act for carrier conduct

 Part 3 — additional carrier conditions

 Part 4 — Director of National Parks and Environment Secretary

 Part 5 — general notification requirements and objections to low-impact facility activities.

Part 1 Introduction

4.1 Purpose of Chapter 4

(1) If a carrier engages, or proposes to engage, in a low-impact facility activity, the carrier must comply with:

(a) the conditions specified in Part 1 of Schedule 3 to the Act; and

(b) the conditions specified in the regulations; and

(2) Part 2 and Division 2 of Part 5 set out some of the carrier conditions in the Act, in simplified form, to assist the reader of the Code.

(3) Parts 3 and 4, and the other Divisions of Part 5, set out:

(a) additional carrier conditions; and

(b) the conditions on carriers related to giving notices to the Director of National Parks, the Environment Secretary, and owners and occupiers of land; and

(d) the process by which objections may be resolved or referred to the Telecommunications Industry Ombudsman.

4.2 Low-impact facility activity

A low-impact facility activity of a carrier is any of the following activities of the carrier:

(a) installing a low-impact facility;

(b) carrying out an activity for purposes in connection with the installation of a low-impact facility.

Note Low-impact facilities are specified in the Telecommunications (Low-impact Facilities) Determination 2018.

Note on definitions

A number of words and expressions used in this Chapter are to be found in the dictionary in the Schedule, including:

 ACMA (the Australian Communications and Media Authority)

 carrier

 Director of National Parks

 environment

 Environment Secretary

 industry standard

 installation

 listed international agreement

 low-impact facility

 Telecommunications Industry Ombudsman.

Part 2 Conditions in the Act for carrier conduct

Note Part 2 is provided for information only: see subsection 4.1 (2). The provisions of the Act should be consulted to decide rights and obligations.

4.3A Carrier to remove temporary facilities

(1) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is to minimise disruption to the supply of a carriage service that might result from the maintenance of another facility;

the carrier must remove the facility within 28 days after the completion of the maintenance.

Note See Items 1, 2 and 8 of Part 6A of the Schedule to the LIFD.

(2) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is to minimise disruption to the supply of a carriage service that might result from carrying out the replacement of another facility;

the carrier must remove the facility within 28 days after the completion of the replacement.

Note See Items 3, 4 and 8 of Part 6A of the Schedule to the LIFD.

(3) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is for the purpose of providing additional capacity to supply carriage services to persons who are attending an event at a venue;

the carrier must remove the facility within 28 days after the end of the event.

Note See Items 5 and 8 of Part 6A of the Schedule to the LIFD.

(4) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is for the purpose of providing additional capacity to supply carriage services to persons who are attending any or all of 2 or more events at a venue;

the carrier must remove the facility within 28 days after the end of the last of the events.

Note See Items 6 and 8 of Part 6A of the Schedule to the LIFD.

(5) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is for the purpose of providing additional capacity to supply carriage services to persons who are physically present in a particular area during a high-demand holiday period;

the carrier must remove the facility within 28 days after the end of the high-demand holiday period.

Note 1 The term ‘high-demand holiday period’ has the same meaning as in clause 2 of Schedule 3 to the Act.

Note 2 See Items 7 and 8 of Part 6A of the Schedule to the LIFD.

(6) If:

(a) a carrier installs a low-impact facility; and

(b) the installation is wholly or partly to provide capacity to supply carriage services to one or more emergency services organisations so that those organisations can deal with an emergency or natural disaster;

the carrier must remove the facility within 28 days after the facility ceases to be needed to provide capacity to supply carriage services to one or more emergency services organisations so that those organisations can deal with an emergency or natural disaster.

Note 1 The term ‘emergency services organisation’ is defined in section 1.5 of the LIFD.

Note 2 See Item 2 of Part 7 of the Schedule to the LIFD.

4.4A Carrier to restore land—removal of temporary facilities

(1) If a carrier engages in a low-impact facility activity, and:

(a) the activity involves the installation of a low‑impact facility for any of the following purposes:

(i) to minimise disruption to the supply of a carriage service that might result from carrying out the maintenance of another facility;

(ii) to minimise disruption to the supply of a carriage service that might result from carrying out the replacement of another facility;

(iii) to provide additional capacity to supply carriage services to persons who are attending an event at a venue;

(iv) to provide additional capacity to supply carriage services to persons who are attending any or all of 2 or more events at a venue;

(v) to provide additional capacity to supply carriage services to persons who are physically present in a particular area during a high-demand holiday period;

(vi) to provide capacity to supply carriage services to one or more emergency service organisations so that those organisations can deal with an emergency or natural disaster; and

(b) the carrier removes the facility;

the carrier must take all reasonable steps to ensure:

(d) that the restoration begins within 10 business days after the removal of the facility.

Note See Items 1–8 of Part 6A and Item 2 of Part 7 of the Schedule to the LIFD.

(2) The timeframe in subparagraph 4.4A(1)(d) does not apply if the carrier agrees with:

(a) the owner of the land; and

(b) if the land is occupied by a person other than the owner—the occupier;

to commence restoration at a time after the end of that period of 10

business days.

4.4B Temporary facility installed at or near a venue—annual limit

(1) If:

(a) a carrier installs one or more low-impact facilities at a particular place; and

(b) the installation is to provide additional capacity to supply carriage services to persons who are:

(i) attending an event at a venue; or

(ii) attending any or all of 2 or more events at a venue;

the carrier must ensure that the total number of days in a calendar year on which those facilities remain at that place does not exceed 183.

Note 1 The annual limit relates to the time the facility remains situated on the particular land, not the number of days of the particular event.

Note 2 See Items 5, 6 and 8 of Part 6A to the Schedule of the LIFD.

4.4C Temporary facility installed to provide additional capacity during a high-demand holiday period—annual limit

(1) If:

(a) a carrier installs one or more low-impact facilities at a particular place; and

(b) the installation is to provide additional capacity to supply carriage services to persons who are physically present in a particular area during a high-demand holiday period;

the carrier must ensure that the total number of days in a calendar year on which those facilities remain at that place does not exceed 90.

Note 1 The annual limit relates to the time the facility remains situated on the particular land, not the number of days comprising the high-demand holiday period.

Note 2 See Items 7 and 8 of Part 6A of the Schedule to the LIFD.

4.10 Records for certain facilities

(1) If a carrier owns or operates temporary facilities that are installed:

(a) for any of the following purposes:

(i) to minimise disruption to the supply of a carriage service that might result from carrying out the maintenance of another facility;

(ii) to minimise disruption to the supply of a carriage service that might result from carrying out the replacement of another facility;

(iii) to provide additional capacity to supply carriage services to persons who are physically present in a particular area during a high-demand holiday period;

(iv) wholly or partly to provide capacity to supply carriage services to one or more emergency services organisations so that those organisations can deal with an emergency or natural disaster;

the carrier must keep and maintain records of:

(b) each kind of temporary facility;

(d) the day on which the temporary facility was installed;

(e) the location where the temporary facility was installed;

(f) the circumstances which gave rise to the requirement for the temporary facility to be installed;

(g) the day on which the temporary facility was removed;

(h) where the temporary facility includes a tower—the height of the facility; and

(i) where the temporary facility is not a tower, the height and length of the facility.

Note 1 See Items 1, 2, 3, 4, 7 and 8 of Part 6A of the Schedule to the LIFD.

(2) If a carrier owns or operates temporary facilities that are installed for the purpose of providing additional capacity to supply carriage services to persons who are attending one or more events at a venue, the carrier must keep and maintain records of:

(a) each of the matters described in paragraphs 4.10(1)(b)-(i) above;

(b) the start time and date of the particular event or events;

(d) the name and location of the particular venue where the event or events will be held.

Note 1 See Act, Schedule 1, clause 41, which defines the terms designated overhead line, telecommunications transmission tower and eligible underground facility.

Note 2 See Items 5, 6 and 8 of Part 6A of the Schedule to the LIFD.

Part 3 Additional carrier conditions

4.13 Co-location

(1) Before engaging in a low-impact facility activity, a carrier must take all reasonable steps to find out whether any of the following things (existing facilities) is available for the activity:

(a) cabling, conduits or other facilities of the carrier or another carrier; or

(b) a facility of a public utility; or

(2) The carrier must take all reasonable steps to use existing facilities for the activity.

4.14 Cooperation about activities

Before engaging in a low-impact facility activity, a carrier (the first carrier) must take all reasonable steps:

(a) to find out whether another carrier, or a public utility, is engaging in, or proposing to engage in, a similar activity for the same land; and

(b) to consider whether it is practicable to work with the other carrier or the utility to allow the first carrier:

(i) to cause as little detriment and inconvenience as is practicable; and

(ii) to do as little damage as is practicable.

Part 4 Director of National Parks and Environment Secretary

4.16 Notice to Director of National Parks

(2) If a proposed low-impact facility activity of a carrier is likely to be undertaken in, or have an effect on, any of the areas for which the Director is responsible, the carrier must notify the Director in writing of the activity.

(3) The Director must be notified at least 10 business days before the start of the activity.

(4) However, the carrier and Director may agree, in writing, for alternative notification arrangements.

4.17 Notice to Environment Secretary

(1) Before engaging in a low-impact facility activity, a carrier must take all reasonable steps to find out whether the carrier would be required to notify the Environment Secretary of the activity under this section.

(2) However, the carrier and the Environment Secretary may agree, in writing, on how the carrier is to find out whether the carrier would be required to notify the Environment Secretary.

(3) The carrier must notify the Environment Secretary, in writing, of a proposed low-impact facility activity, at least 10 business days before the start of the activity, if subsection (4), (5) or (6) applies to the activity.